Patient satisfaction analysis: Identifying key drivers and enhancing service quality of dental care

Journal of Dental Sciences

Volumn 8, Issue 3, 2013, Pages 239-247

  Chang, Wen Jen ^a   Chang, Yen Hsiang ^b  

^a CHANG GUNG UNIVERSITY   (Taiwan)

^b CHANG GUNG MEMORIAL HOSPITAL   (Taiwan)

Author keywords

dental service; patient satisfaction; service quality of dental care

Indexed keywords

EID: 84885036165     PISSN: 19917902     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jds.2012.10.006     Document Type: Article

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