Citizens' role in health services: satisfaction behavior: Kano's model, Part 2.

Quality management in health care

Volumn 12, Issue 1, 2003, Pages 72-80

  Corbella Jané, Antoni ^a   Maturana Domínguez, Salvador ^a  

^a INSTITUT CATALÀ DE LA SALUT   (Spain)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CONSUMER; EPIDEMIOLOGY; FINANCIAL MANAGEMENT; HEALTH CARE QUALITY; HEALTH SERVICES RESEARCH; HUMAN; METHODOLOGY; NONBIOLOGICAL MODEL; QUESTIONNAIRE; TOTAL QUALITY MANAGEMENT;

CONSUMER SATISFACTION; HEALTH CARE SURVEYS; HEALTH SERVICES RESEARCH; HUMANS; MARKETING OF HEALTH SERVICES; MODELS, ORGANIZATIONAL; QUALITY OF HEALTH CARE; QUESTIONNAIRES; TOTAL QUALITY MANAGEMENT;

EID: 0037264438     PISSN: 10638628     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (0)