|
|
|
Volumn 12, Issue 1, 2003, Pages 64-71
|
|
Citizens' role in health services: satisfaction behavior: Kano's model, Part 1.
a
|
|
Author keywords
[No Author keywords available]
|
|
Indexed keywords
ARTICLE;
CONSUMER;
EPIDEMIOLOGY;
EVALUATION;
FINANCIAL MANAGEMENT;
HEALTH CARE QUALITY;
HEALTH SERVICES RESEARCH;
HUMAN;
METHODOLOGY;
NONBIOLOGICAL MODEL;
QUALITATIVE RESEARCH;
STATISTICAL MODEL;
TOTAL QUALITY MANAGEMENT;
CONSUMER SATISFACTION;
EVALUATION STUDIES;
HEALTH CARE SURVEYS;
HEALTH SERVICES RESEARCH;
HUMANS;
MARKETING OF HEALTH SERVICES;
MODELS, ORGANIZATIONAL;
MODELS, STATISTICAL;
QUALITATIVE RESEARCH;
QUALITY INDICATORS, HEALTH CARE;
QUALITY OF HEALTH CARE;
RESEARCH DESIGN;
TOTAL QUALITY MANAGEMENT;
|
|
EID: 0037264723
PISSN: 10638628
EISSN: None
Source Type: Journal
DOI: None Document Type: Article |
|
Times cited : (30)
|
|
References (0)
|
