New competitive priority rating method of customer requirements for customer-oriented product design

International Journal of Precision Engineering and Manufacturing

Volumn 14, Issue 8, 2013, Pages 1377-1385

  Nahm, Yoon Eui ^a  

^a Hanbat National University   (South Korea)

Author keywords

Customer requirements; Customer satisfaction; Customer oriented design; Importance ratings; Priorities; Quality function deployment (QFD)

Indexed keywords

BENCHMARKING; NUMERICAL METHODS; PRODUCT DESIGN; QUALITY CONTROL; QUALITY FUNCTION DEPLOYMENT; SALES; UNCERTAINTY ANALYSIS;

CUSTOMER REQUIREMENTS; CUSTOMER-ORIENTED DESIGN; IMPORTANCE RATING; PRIORITIES; QUALITY FUNCTION DEPLOYMENTS (QFD);

CUSTOMER SATISFACTION;

EID: 84881255174     PISSN: 22347593     EISSN: 20054602     Source Type: Journal    
DOI: 10.1007/s12541-013-0186-8     Document Type: Article

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