Integrating customer's preferences in the QFD planning process using a combined benchmarking and imprecise goal programming model

International Transactions in Operational Research

Volumn 17, Issue 1, 2010, Pages 85-102

  Cherif, Mohamed Sadok ^a   Chabchoub, Habib ^b   Aouni, Belaïd ^c  

^a UNIVERSITY OF MONASTIR   (Tunisia)

^b Higher Institute of Industrial Management of Sfax   (Tunisia)

^c LAURENTIAN UNIVERSITY   (Canada)

Author keywords

Customer's preferences modelling; Imprecise goal programming; Quality function deployment; Satisfaction functions

Indexed keywords

EID: 79952661673     PISSN: 09696016     EISSN: 14753995     Source Type: Journal    
DOI: 10.1111/j.1475-3995.2009.00718.x     Document Type: Article

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