Behavior of internal stakeholders in project portfolio management and its impact on success

International Journal of Project Management

Volumn 31, Issue 6, 2013, Pages 830-846

  Beringer, Claus ^a   Jonas, Daniel ^b   Kock, Alexander ^c  

^a SIEMENS AG   (Germany)

^b Campana and Schott   (Germany)

^c TECHNISCHE UNIVERSITÄT BERLIN   (Germany)

Author keywords

Project portfolio management; Project portfolio success; Stakeholder behavior; Stakeholder management

Indexed keywords

FINANCIAL DATA PROCESSING; INVESTMENTS; MANAGERS; PULSE POSITION MODULATION;

KEY SUCCESS FACTORS; PRACTICAL GUIDANCE; PROJECT PORTFOLIO MANAGEMENT; PROJECT PORTFOLIO SUCCESS; RESOURCE MANAGEMENT; STAKEHOLDER BEHAVIOR; STAKEHOLDER MANAGEMENT; STAKEHOLDER THEORY;

MANAGEMENT;

EMPIRICAL ANALYSIS; PROJECT MANAGEMENT; STAKEHOLDER;

EID: 84878732827     PISSN: 02637863     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijproman.2012.11.006     Document Type: Article

References (106)

1. Aaltonen K. Project stakeholder analysis as an environmental interpretation process. International Journal of Project Management 2011, 29(2):165-183.
2. Aaltonen K., Kujala J. A project lifecycle perspective on stakeholder influence strategies in global projects. Scandinavian Journal of Management 2010, 26(4):381-397.
3. Aaltonen K., Kujala J., Oijala T. Stakeholder salience in global projects. International Journal of Project Management 2008, 26(5):509-516.
4. Aiken L.S., West S.G. Multiple Regression: Testing and Interpreting Interactions 1991, Sage Publications, Thousand Oaks, CA.
5. Altinay L., Miles S. International franchising decision-making: an application of stakeholder theory. Service Industries Journal 2006, 26(4):421-436.
6. Anantatmula V.S. The role of technology in the project manager performance model. Project Management Journal 2008, 39(1):34-48.
7. Archer N.P., Ghasemzadeh F. An integrated framework for project portfolio selection. International Journal of Project Management 1999, 17(4):207-216.
8. Artto K.A., Dietrich P.H. Strategic business management through multiple projects. The Wiley Guide to Managing Projects 2004, 144-176. Wiley & Sons, Hoboken, NJ. J.K. Pinto, P.W. Morris (Eds.).
9. Arvidsson N. Exploring tensions in projectified matrix organisations. Scandinavian Journal of Management 2009, 25(1):97-107.
10. Assudani R., Kloppenborg T.J. Managing stakeholders for project management success: an emergent model of stakeholders. Journal of General Management 2010, 35(3):67-80.
11. Biyalogorsky E., Boulding W., Staelin R. Stuck in the past: why managers persist with new product failures. Journal of Marketing 2006, 70(2):108-121.
12. Blichfeldt B.S., Eskerod P. Project portfolio management-there's more to it than what management enacts. International Journal of Project Management 2008, 26(4):357-365.
13. Bliese P., Castro C.A. Role clarity, work overload and organizational support: multilevel evidence of the importance of support. Work and Stress 2000, 14(1):65-73.
14. Blomquist T., Müller R. Practices, roles, and responsibilities of middle managers in program and portfolio management. Project Management Journal 2006, 37(1):52-66.
15. Bonner J.M., Ruekert R.W., Walker O.C. Upper management control of new product development projects and project performance. Journal of Product Innovation Management 2002, 19(3):233-245.
16. Bourne L. Stakeholder Relationship Management: A Maturity Model for Organizational Implementation 2009, Gower, Farnham.
17. Brockner J. The escalation of commitment to a failing course of action: toward theoretical progress. Academy of Management Review 1992, 17(1):39-61.
18. Carmeli A., Gelbard R., Gefen D. The importance of innovation leadership in cultivating strategic fit and enhancing firm performance. The Leadership Quarterly 2010, 21(3):339-349.
19. Carpenter M.A., Geletkanycz M.A., Sanders W.G. Upper echelons research revisited: antecedents, elements, and consequences of top management team composition. Journal of Management 2004, 30(6):749-778.
20. Chakrabarti A.K. The role of champion in product innovation. California Management Review 1974, 17(2):58-62.
21. Clarkson M.B. A stakeholder framework for analyzing and evaluating corporate social performance. Academy of Management Review 1995, 20(1):92-117.
22. Cooper R.G., Edgett S.J. Overcoming the crunch in resources for new product development. Research-Technology Management 2003, 46(3):48-58.
23. Cooper R.G., Edgett S.J., Kleinschmidt E.J. Portfolio Management for New Products 2001, Perseus Pub., Cambridge, MA. 2nd ed.
24. Cusumano M.A., Nobeoka K. Thinking Beyond Lean. How Multi-Project Management is Transforming Product Development at Toyota and Other Companies 1998, The Free Press, New York.
25. Dahlgren J., Söderlund J. Modes and mechanisms of control in Multi-Project Organisations: the R&D case. International Journal of Technology Management 2010, 50(1):1-22.
26. Dietrich P., Lehtonen P. Successful management of strategic intentions through multiple projects-reflections from empirical study. International Journal of Project Management 2005, 23(5):386-391.
27. Dillard J., Nissen M.E. Computational modeling of project organizations under stress. Project Management Journal 2007, 38(1):5-20.
28. Donaldson T., Preston L.E. The stakeholder theory of the corporation: concepts, evidence, and implications. Academy of Management Review 1995, 20(1):65-91.
29. Elonen S., Artto K.A. Problems in managing internal development projects in multi-project environments. International Journal of Project Management 2003, 21(6):395-402.
30. Engwall M., Jerbrant A. The resource allocation syndrome: the prime challenge of multi-project management?. International Journal of Project Management 2003, 21(6):403-409.
31. Evan W.M., Freeman R.E. A stakeholder theory of the modern corporation: Kantian capitalism. Ethical Theory and Business 1988, 75-84. Prentice-Hall, Englewood Cliffs, NJ. T.L. Beauchamp, N. Bowie (Eds.).
32. Freeman R.E. Strategic management: a stakeholder approach. Pitman Series in Business and Public Policy 1984, ([Reprint]), Pitman, Boston.
33. Freeman R.E.E., McVea J. A stakeholder approach to strategic management. Darden Business School Working Paper No. 01-02 2001, (Available at SSRN). 10.2139/ssrn.263511.
34. Freeman R.E., Harrison J.S., Wicks A.C. Managing for stakeholders: survival, reputation, and success. Business Roundtable Institute for Corporate Ethics Series in Ethics and Leadership 2007, Yale Univ. Press, New Haven, Connecticut.
35. Freeman R.E., Harrison J.S., Wicks A.C., Parmar B.L., De Colle S. Stakeholder Theory: The State of the Art 2010, Cambridge Univ. Press, Cambridge.
36. Fricke S.E., Shenhar A.J. Managing multiple engineering projects in a manufacturing support environment. IEEE Transactions on Engineering Management 2000, 47(2):258-268.
37. Frooman J. Stakeholder influence strategies. Academy of Management Review 1999, 24(2):191-205.
38. Frooman J., Murrell A.J. Stakeholder influence strategies: the roles of structural and demographic determinants. Business & Society 2005, 44(1):3-31.
39. Gallén T. Top management team composition and views of viable strategies. Team Performance Management 2009, 15(7):326-342.
40. Gardiner P.D., Stewart K. Revisiting the golden triangle of cost, time and quality: the role of NPV in project control, success and failure. International Journal of Project Management 2000, 18(4):251-256.
41. Gemünden H.G. Promotors-key persons for the development and marketing of innovative industrial products. Industrial Marketing. A German-American Perspective 1985, 134-166. Springer, Berlin/Heidelberg/New York/Tokyo. K. Backhaus, D. Wilson (Eds.).
42. Gemünden H.G., Salomo S., Hölzle K. Role models for radical innovations in times of open innovation. Creativity & Innovation Management 2007, 16(4):408-421.
43. Geoghegan L., Dulewicz V. Do project managers' leadership competencies contribute to project success?. Project Management Journal 2008, 39(4):58-67.
44. Geraldi J.G. The balance between order and chaos in multi-project firms: a conceptual model. International Journal of Project Management 2008, 26(4):348-356.
45. Geraldi J.G. Reconciling order and chaos in multi-project firms. International Journal of Managing Projects in Business 2009, 2(1):149-158.
46. Gomes J., de Weerd-Nederhof P., Pearson A., Fischer O. Senior management support in the new product development process. Creativity & Innovation Management 2001, 10(4):234-242.
47. Goodpaster K.E. Business ethics and stakeholder analysis. Business Ethics Quarterly 1991, 1(1):53-73.
48. Hair J.F., Anderson R.E., Tatham R.L., Black W.C. Multivariate Data Analysis 2006, Prentice-Hall, Upper Saddle River, NJ.
49. Hall M. The effect of comprehensive performance measurement systems on role clarity, psychological empowerment and managerial performance. Accounting, Organizations and Society 2008, 33(2-3):141.
50. Hauschildt J., Kirchmann E. Teamwork for innovation-the 'troika' of promotors. R & D Management 2001, 31(1):41-49.
51. Hendriks M.H.A., Voeten B., Kroep L. Human resource allocation in a multi-project R&D environment: resource capacity allocation and project portfolio planning in practice. International Journal of Project Management 1999, 17(3):181-188.
52. Hendry J.R. Stakeholder influence strategies: an empirical exploration. Journal of Business Ethics 2005, 61(1):79-99.
53. Jawahar I.M., McLaughlin G.L. Toward a descriptive stakeholder theory: an organizational life cycle approach. Academy of Management Review 2001, 26(3):397-414.
54. Jonas D. Empowering project portfolio managers: how management involvement impacts project portfolio management performance. International Journal of Project Management 2010, 28(8):818-831.
55. Jonas D., Kock A., Gemünden H.G. Predicting project portfolio success by measuring management quality-a longitudinal study. IEEE Transactions on Engineering Management 2012, PP(99):1-12. 10.1109/TEM.2012.2200041.
56. Kaplan R.S., Norton D.P. The office of strategy management. Harvard Business Review 2005, 83(10):72-80.
57. Killen C.P., Hunt R.A., Kleinschmidt E.J. Project portfolio management for product innovation. The International Journal of Quality & Reliability Management 2008, 25(1):24-38.
58. Lechler T.G., Dvir D. An alternative taxonomy of project management structures: linking project management structures and project success. IEEE Transactions on Engineering Management 2010, 57(2):198-210.
59. Levine H.A. Project portfolio management: a practical guide to selecting projects, managing portfolios, and maximizing benefits. The Jossey-Bass Business & Management Series 2005, Jossey-Bass, San Francisco, Calif.
60. Loch C.H., Kavadias S. Dynamic portfolio selection of NPD programs using marginal returns. Management Science 2002, 48(10):1227-1241.
61. Lundin R.A. Guest Editorial by the winner of the IPMA Research Achievement Award 2010 "On trends and the future of project management research and profession". International Journal of Project Management 2011, 29(3):241-243.
62. Lycett M., Rassau A., Danson J. Programme management: a critical review. International Journal of Project Management 2004, 22(4):289-299.
63. Martinsuo M., Lehtonen P. Role of single-project management in achieving portfolio management efficiency. International Journal of Project Management 2007, 25(1):56-64.
64. McElroy B., Mills C. Managing stakeholders. Gower Handbook of Project Management 2007, 757-777. Gower, Aldershot. 4th ed. J.R. Turner (Ed.).
65. Meskendahl S. The influence of business strategy on project portfolio management and its success-a conceptual framework. International Journal of Project Management 2010, 28(8):807-817.
66. Miller D. Configurations revisited. Strategic Management Journal 1996, 17(7):505-512.
67. Milosevic D.Z., Srivannaboon S. A theoretical framework for aligning project management with business strategy. Project Management Journal 2006, 37(3):98-110.
68. Mitchell R.K., Agle B.R., Wood D.J. Toward a theory of stakeholder identification and salience: defining the principle of who and what really counts. Academy of Management Review 1997, 22(4):853-886.
69. Müller R., Martinsuo M., Blomquist T. Project portfolio control and portfolio management performance in different contexts. Project Management Journal 2008, 39(3):28-42.
70. Neville B.A., Menguc B. Stakeholder multiplicity: toward an understanding of the interactions between stakeholders. Journal of Business Ethics 2006, 66(4):377-391.
71. Office of Government Commerce Great Britain (OGC) Managing Successful Programmes 2003, The Stationery Office, London. 2nd ed.
72. Onyemah V. Role ambiguity, role conflict, and performance: empirical evidence of an inverted-U relationship. The Journal of Personal Selling & Sales Management 2008, 28(3):299-313.
73. Payne J.H. Management of multiple simultaneous projects: a state-of-the-art review. International Journal of Project Management 1995, 13(3):163-168.
74. Pellegrinelli S. Thinking and Acting as a Great Programme Manager 2008, Palgrave Macmillan, Basingstoke.
75. Pellegrinelli S., Partington D., Hemingway C., Mohdzain Z., Shah M. The importance of context in programme management: an empirical review of programme practices. International Journal of Project Management 2007, 25(1):41-55.
76. Phillips R., Freeman R.E., Wicks A.C. What stakeholder theory is not. Business Ethics Quarterly 2003, 13(4):479-502.
77. Pinto J.K., Prescott J.E. Planning and tactical factors in the project implementation process. Journal of Management Studies 1990, 27(3):305-327.
78. Platje A., Seidel H., Wadman S. Project and portfolio planning cycle-project-based management for the multiproject challenge. International Journal of Project Management 1994, 12(2):100-106.
79. Podsakoff P.M., MacKenzie S.B., Lee J.-Y., Podsakoff N.P. Common method biases in behavioral research: a critical review of the literature and recommended remedies. The Journal of Applied Psychology 2003, 88(5):879-903.
80. Project Management Institute (PMI) The Standard for Program Management 2006, Project Management Institute, Newton Square, PA, USA.
81. Project Management Institute (PMI) The Standard for Portfolio Management 2008, Project Management Institute, Newton Square, PA, USA. 2nd ed.
82. Project Management Institute (PMI) The Standard for Program Management 2008, Project Management Institute, Newton Square, PA, USA. 2nd ed.
83. Raes A.M.L., Heijltjes M.G., Glunk U., Roe R.A. The interface of the top management team and middle managers: a process model. Academy of Management Review 2011, 36(1):102-126.
84. Reiss G., Anthony M., Chapman J., Leigh G., Pyne A., Rayner P. Gower Handbook of Programme Management 2006, Gower, Aldershot.
85. Rivkin J.W. Imitation of complex strategies. Management Science 2000, 46(6):824.
86. Rost K., Hölzle K., Gemünden H.G. Promotors or champions? Pros and cons of role specialisation for economic process. Schmalenbach Business Review: ZFBF 2007, 59:340-363.
87. Rowley T.J. Moving beyond dyadic ties: a network theory of stakeholder influences. Academy of Management Review 1997, 22(4):887-910.
88. Rowley T.J., Moldoveanu M. When will stakeholder groups act? An interest- and identity-based model of stakeholder group mobilization. Academy of Management Review 2003, 28(2):204-219.
89. Savage G.T., Nix T.W., Whitehead C.J., Blair J.D. Strategies for assessing and managing organizational stakeholders. The Academy of Management Executive 1991, 5(2):61-75.
90. Schmidt J.B., Calantone R.J. Escalation of commitment during new product development. Journal of the Academy of Marketing Science 2002, 30(2):103-118.
91. Shenhar A.J., Dvir D., Levy O., Maltz A.C. Project success: a multidimensional strategic concept. Long Range Planning 2001, 34(6):699-725.
92. Shi W., Markoczy L., Dess G.G. The role of middle management in the strategy process: group affiliation, structural holes, and tertius lungens. Journal of Management 2009, 35(6):1452-1480.
93. Siggelkow N. Evolution toward fit. Administrative Science Quarterly 2002, 47(1):125-159.
94. Spillecke D. Interne Kundenorientierung des Controllerbereichs, Messung-Erfolgswirkungen-Determinanten 2006, Gabler, Wiesbaden.
95. Srivannaboon S., Milosevic D.Z. A two-way influence between business strategy and project management. International Journal of Project Management 2006, 24(6):493-505.
96. Staw B.M. The escalation of commitment to a course of action. Academy of Management Review 1981, 6(4):577-588.
97. Swink M., Talluri S., Pandejpong T. Faster, better, cheaper: a study of NPD project efficiency and performance tradeoffs. Journal of Operations Management 2006, 24(5):542-562.
98. Teller J., Unger B., Kock A., Gemünden H.G. Formalization of project portfolio management: the moderating role of project portfolio complexity. International Journal of Project Management 2012, 30(5):596-607.
99. Thiry M. Managing portfolios of projects. Gower Handbook of Project Management 2007, 47-70. Gower, Aldershot. 4th ed. J.R. Turner (Ed.).
100. Tsai P.C., Yeh C.R., Wu S.-L., Huang I.-C. An empirical test of stakeholder influence strategy models: evidence from business downsizing in Taiwan. International Journal of Human Resource Management 2005, 16(10):1862-1885.
101. Tubre T.C., Collins J.M. Jackson and Schuler (1985) revisited: a meta-analysis of the relationships between role ambiguity, role conflict, and job performance. Journal of Management 2000, 26(1):155-169.
102. Turner J.R. The Handbook of Project-based Management: Leading Strategic Change in Organizations 2009, McGraw-Hill, New York, NY. 3rd ed.
103. Unger B.N., Kock A., Gemünden H.G., Jonas D. Enforcing strategic fit of project portfolios by project termination: an empirical study on senior management involvement. International Journal of Project Management 2012, 30(6):675-685.
104. Wang X., Huang J. The relationships between key stakeholders' project performance and project success: perceptions of Chinese construction supervising engineers. International Journal of Project Management 2006, 24(3):253-260.
105. Wooldridge B., Schmid T., Floyd S.W. The middle management perspective on strategy process: contributions, synthesis, and future research. Journal of Management 2008, 34(6):1190-1221.
106. Zirger B.J., Hartley J.L. The effect of acceleration techniques on product development time. Journal of Product Innovation Management 1996, 13(6):555-565.