Should i send this message? Understanding the impact of interruptions, social hierarchy and perceived task complexity on user performance and perceived workload

Decision Support Systems

Volumn 55, Issue 1, 2013, Pages 135-145

  Gupta, Ashish ^a   Li, Han ^b   Sharda, Ramesh ^c  

^a UNIVERSITY OF TENNESSEE AT CHATTANOOGA   (United States)

^b MINNESOTA STATE UNIVERSITY   (United States)

^c OKLAHOMA STATE UNIVERSITY   (United States)

Author keywords

Hierarchy; Instant messaging; Interruption; Perceived task complexity; Perceived workload; Task performance

Indexed keywords

HIERARCHY; INSTANT MESSAGING; INTERRUPTION; PERCEIVED WORKLOAD; TASK COMPLEXITY; TASK PERFORMANCE;

DECISION SUPPORT SYSTEMS; MESSAGE PASSING; SUPERVISORY PERSONNEL; WORLD WIDE WEB;

TELECOMMUNICATION SERVICES;

EID: 84877748773     PISSN: 01679236     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.dss.2012.12.035     Document Type: Article

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