Exploring the impact of instant messaging on subjective task complexity and user satisfaction

European Journal of Information Systems

Volumn 20, Issue 2, 2011, Pages 139-155

  Li, Han ^a   Gupta, Ashish ^a   Luo, Xin ^b   Warkentin, Merrill ^c  

^a MINNESOTA STATE UNIVERSITY MOORHEAD   (United States)

^b UNIVERSITY OF NEW MEXICO   (United States)

^c MISSISSIPPI STATE UNIVERSITY   (United States)

Author keywords

Instant messaging; interruption frequency; monochronicity; perceived task complexity; polychronicity; user satisfaction

Indexed keywords

MULTITASKING;

INSTANT MESSAGING; INTERRUPTION FREQUENCIES; MONOCHRONICITY; POLYCHRONICITY; TASK COMPLEXITY; USER SATISFACTION;

MESSAGE PASSING;

EID: 79952414730     PISSN: 0960085X     EISSN: 14769344     Source Type: Journal    
DOI: 10.1057/ejis.2010.59     Document Type: Article

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