Effects of instant messaging interruptions on computing tasks

Conference on Human Factors in Computing Systems - Proceedings

Volumn , Issue , 2000, Pages 99-100

  Cutrell, Edward B ^a   Czerwinski, Mary ^a   Horvitz, Eric ^a  

^a MICROSOFT RESEARCH   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COMPLETION TIME; COMPUTING-TASK; EVALUATION PHASE; INSTANT MESSAGES; INSTANT MESSAGING;

HUMAN ENGINEERING;

WORLD WIDE WEB;

EID: 84869434257     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/633292.633351     Document Type: Conference Paper

References (5)

1. Bryan, W. and Harter, N. (1899). Studies on the telegraphic language: The acquisition of a hierarchy of habits, Psych Rev, 6, 345-75.
2. Gillie, T. and Broadbent, D. (1989). What makes interruptions disruptive? A study of length, similarity, and complexity. Psychol Res, 50, 243-50.
3. Horvitz, E., Jacobs, A. and Hovel, D. (1999). Attention-sensitive alerting, 15th Conf. on Uncertainty and AI (UAI '99), Morgan Kaufmann Publishers, Stockholm, Sweden, pp. 305-13.
4. McFarlane, D. (1999). Coordinating the interruption of people in human-computer interaction., Human- Computer Interaction - INTERACT'99, IOS Press, Inc., The Netherlands, pp. 295-303.
5. Miyata, Y. and Norman, D.A. (1986). Psychological issues in support of multiple activities. In D.A. Norman and S.W. Draper (Eds.), User Centered Design: New Perspectives on Human Computer Interaction. Lawrence Erlbaum, pp. 265-84.