Things Seen and Unseen: Investigating Experience-Based Qualities of Attention in a Dynamic Work Setting

Organization Studies

Volumn 34, Issue 1, 2013, Pages 45-78

  Dane, Erik ^a  

^a RICE UNIVERSITY   (United States)

Author keywords

attentional breadth; attentional integration; dynamic settings; experience; qualities of attention; sensegiving

Indexed keywords

EID: 84872300450     PISSN: 01708406     EISSN: 17413044     Source Type: Journal    
DOI: 10.1177/0170840612464752     Document Type: Article

References (100)

1. Barry D.,Meisiek S.Seeing more and seeing differently: Sensemaking, mindfulness, and the workarts.Organization Studies. 2010;31:1505-1530.
2. Bazerman M. H.,Chugh D.Decisions without blinders.Harvard Business Review. 2006;84:88-97.
3. Benner P.From novice to expert: excellence and power in clinical nursing practice. Upper Saddle River, NJ: Prentice Hall; 2001:.
4. Beyer J. M.,Chattopadhyay P.,George E.,Glick W. H.,Ogilvie D. T.,Pugliese D.The selective perception of managers revisited.Academy of Management Journal. 1997;40:716-737.
5. Bothner M. S.,Kang J.,Stuart T. E.Competitive crowding and risk taking in a tournament: Evidence from NASCAR racing.Administrative Science Quarterly. 2007;52:208-247.
6. Bouquet C.,Birkinshaw J.Weight versus voice: How foreign subsidiaries gain attention from corporate headquarters.Academy of Management Journal. 2008;51:577-601.
7. Brehmer B.Dynamic decision making: Human control of complex systems.Acta Psychologica. 1992;81:211-241.
8. Cho T. S.,Hambrick D. C.Attention as the mediator between top management team characteristics and strategic change: The case of airline deregulation.Organization Science. 2006;17:453-469.
9. Corley K. G.,Gioia D. A.Identity ambiguity and change in the wake of a corporate spin-off.Administrative Science Quarterly. 2004;49:173-208.
10. Daft R. L.,Weick K. E.Toward a model of organizations as interpretation systems.Academy of Management Review. 1984;9:284-295.
11. Dane E.Paying attention to mindfulness and its effects on task performance in the workplace.Journal of Management. 2011;37:997-1018.
12. Dearborn D. C.,Simon H. A.Selective perception: A note on the developmental identifications of executives.Sociometry. 1958;21:140-144.
13. Drabek T. E.Managing the emergency response.Public Administration Review. 1985;45:85-92.
14. Dreyfus H. L.,Dreyfus S. E.Expertise in real world contexts.Organization Studies. 2005;26:779-792.
15. Dutton J. E.,Ashford S. J.Selling issues to top management.Academy of Management Review. 1993;18:397-428.
16. Dutton J. E.,Ashford S. J.,O'Neill R. M.,Hayes E.,Wierba E. E.Reading the wind: How middle managers assess the context for selling issues to top managers.Strategic Management Journal. 1997;18:407-425.
17. Dutton J. E.,Ashford S. J.,O'Neill R. M.,Lawrence K. A.Moves that matter: Issue selling and organizational change.Academy of Management Journal. 2001;44:716-736.
18. Dunford R.,Jones D.Narrative in strategic change.Human Relations. 2000;53:1207-1226.
19. Dweck C. S.,Leggett E. L.A social-cognitive approach to motivation and personality.Psychological Review. 1988;95:256-273.
20. Edwards W.Dynamic decision theory and probabilistic information processing.Human Factors. 1962;4:59-73.
21. Eisenhardt K. M.Making fast strategic decisions in high-velocity environments.Academy of Management Journal. 1989;32:543-576.
22. Eisenhardt K. M.,Graebner M. E.Theory building from cases: Opportunities and challenges.Academy of Management Journal. 2007;50:25-32.
23. Endsley M. R.Toward a theory of situation awareness in dynamic systems.Human Factors. 1995;37:32-64.
24. Fiol C. M.,O'Connor E. J.Waking up! Mindfulness in the face of bandwagons.Academy of Management Review. 2003;28:54-70.
25. Gärtner C.Putting new wine into old bottles: Mindfulness as a micro-foundation of dynamic capabilities.Management Decision. 2011;49:253-269.
26. George E.,Chattopadhyay P.,Sitkin S. B.,Barden J.Cognitive underpinnings of institutional persistence and change: A framing perspective.Academy of Management Review. 2006;31:347-365.
27. Gioia D. A.,Chittipeddi K.Sensemaking and sensegiving in strategic change initation.Strategic Management Journal. 1991;12:433-448.
28. Glaser B. G.,Strauss A. L.The discovery of grounded theory: Strategies for qualitative research. Chicago, IL: Aldine; 1967:.
29. Gonzalez C.Decision support for real-time, dynamic decision-making tasks.Organizational Behavior and Human Decision Processes. 2005;96:142-154.
30. Hansen M. T.,Haas M. R.Competing for attention in knowledge markets: Electronic document dissemination in a management consulting company.Administrative Science Quarterly. 2001;46:1-28.
31. Hinsz V. B.,Wallace D. M.,Ladbury J. L.International review of industrial and organizational psychology. Hodgkinson G. P.Ford K. J., ed. Chichester, UK: Wiley; 2009:183-216.
32. Hoffman A. J.,Ocasio W.Not all events are attended equally: Toward a middle-range theory of industry attention to external events.Organization Science. 2001;12:414-434.
33. Jackson S. E.,Dutton J. E.Discerning threats and opportunities.Administrative Science Quarterly. 1988;33:370-387.
34. Joseph J.,Ocasio W.Architecture, attention, and adaptation in the multibusiness firm: General Electric from 1951 to 2001.Strategic Management Journal. 2012;33:633-660.
35. Kane M. J.,Brown L. H.,McVay J. C.,Silvia P. J.,Myin-Germeys I.,Kwapil T. R.For whom the mind wanders, and when: An experience-sampling study of working memory and executive control in daily life.Psychological Science. 2007;18:614-621.
36. Kaplan S.Cognition, capabilities, and incentives: Assessing firm response to the fiber-optic revolution.Academy of Management Journal. 2008;51:672-695.
37. Kilduff G. J.,Elfenbein H. A.,Staw B. M.The psychology of rivalry: A relationally dependent analysis of competition.Academy of Management Journal. 2010;53:943-969.
38. Klein G.Handbook of intuition research. Sinclair M., ed. Cheltenham, UK: Edward Elgar; 2011:69-78.
39. Knudsen M.Forms of inattentiveness: The production of blindness in the development of a technology for the observation of quality in health services.Organization Studies. 2011;32:963-989.
40. Lee T. W.Using qualitative methods in organizational research. Thousand Oaks, CA: SAGE Publications; 1999:.
41. Lee T. W.,Mitchell T. R.,Sablynski C. J.Qualitative research in organizational and vocational psychology, 1979-1999.Journal of Vocational Behavior. 1999;55:161-187.
42. Levine J. B.Winning trial advocacy. Englewood Cliffs, NJ: Prentice Hall; 1989:.
43. Levinthal D.,Rerup C.Crossing an apparent chasm: Bridging mindful and less-mindful perspectives on organizational learning.Organization Science. 2006;17:502-513.
44. Lincoln Y. S.,Guba E. G.Naturalistic inquiry. Beverly Hills, CA: SAGE Publications; 1985:.
45. Lipshitz R.,Klein G.,Carroll J. S.Introduction to the special issue. Naturalistic decision making and organizational decision making: Exploring the intersections.Organization Studies. 2006;27:917-923.
46. Locke K.Grounded theory in management research. Thousand Oaks, CA: SAGE, Publications; 2001:.
47. Maitlis S.,Lawrence T. B.Triggers and enables of sensegiving in organizations.Academy of Management Journal. 2007;50:57-84.
48. Marcel J. J.,Barr P. S.,Duhaime I. M.The influence of executive cognition on competitive dynamics.Strategic Management Journal. 2010;32:115-138.
49. Marshall C.,Rossman G. B.Designing qualitative research. Newbury Park, CA: SAGE Publications; 1989:.
50. McElhaney J. W.McElhaney's litigation. Chicago, IL: American Bar Association; 1995:.
51. Memmert D.The effects of eye movements, age, and expertise on inattentional blindness.Consciousness and Cognition. 2006;15:620-627.
52. Miles M. B.,Huberman A. M.Qualitative data analysis. 1994). Qualitative data analysis, 2nd edn.Thousand Oaks, CA: SAGE Publications.Thousand Oaks, CA: SAGE Publications; 1994:.
53. Most S. B.,Scholl B. J.,Clifford E. R.,Simons D. J.What you see is what you set: Sustained inattentional blindness and the capture of awareness.Psychological Review. 2005;112:217-242.
54. Nadkarni S.,Barr P. S.Environmental context, managerial cognition, and strategic action: An integrated view.Strategic Management Journal. 2008;29:1395-1427.
55. Nigam A.,Ocasio W.Event attention, environmental sensemaking, and change in institutional logics: An inductive analysis of the effects of public attention to Clinton's health care reform initiative.Organization Science. 2010;21:823-841.
56. Nisbett R. E.,Wilson T. D.Telling more than we can know: Verbal reports on mental processes.Psychological Review. 1977;84:231-259.
57. Ocasio W.Towards an attention-based view of the firm.Strategic Management Journal. 1997;18:187-206.
58. Ocasio W.Attention to attention.Organization Science. 2011;22:1286-1296.
59. Plambeck N.,Weber K.When the glass is half full and half empty: CEOs' ambivalent interpretations of strategic issues.Strategic Management Journal. 2010;31:689-710.
60. Posner M. I.Cognitive neuroscience of attention. New York: Guilford; 2004:.
61. Posner M. I.,Rothbart M. K.Research on attention networks as a model for the integration of psychological science.Annual Review of Psychology. 2007;58:1-23.
62. Pratt M. G.,Rockmann K. W.,Kaufmann J. B.Constructing professional identity: The role of work and identity learning cycles in the customization of identity among medical residents.Academy of Management Journal. 2006;49:235-262.
63. Pringle H. L.,Irwin D. E.,Kramer A. F.,Atchley P.The role of attentional breadth in perceptual change detection.Psychonomic Bulletin & Review. 2001;8:89-95.
64. Rafaeli A.,Sagy Y.,Derfler-Rozin R.Logos and initial compliance: A strong case of mindless trust.Organization Science. 2008;19:845-859.
65. Rerup C.Learning from past experience: Footnotes on mindfulness and habitual entrepreneurship.Scandinavian Journal of Management. 2005;21:451-472.
66. Rerup C.Attentional triangulation: Learning from unexpected rare events.Organization Science. 2009;20:876-893.
67. Rerup C.,Feldman M. S.Routines as a source of change in organizational schemata: The role of trial-and-error learning.Academy of Management Journal. 2011;54:577-610.
68. Roberts K. H.,Bea R.Must accidents happen? Lessons from high-reliability organizations.Academy of Management Executive. 2001;15 (3): 70-79.
69. Robinson M. D.,Clore G. L.Belief and feeling: Evidence for an accessibility model of emotional self-report.Psychological Bulletin. 2002;128:934-960.
70. Roth E. M.,Multer J.,Raslear T.Shared situation awareness as a contributor to high reliability performance in railroad operations.Organization Studies. 2006;27:967-987.
71. Rowe G.,Hirsh J. B.,Anderson A. K.Positive affect increases the breadth of attentional selection.Proceedings of the National Academy of Sciences of the USA. 2007;104:383-388.
72. Rudolph J. W.,Morrison J. B.,Carroll J. S.The dynamics of action-oriented problem solving: Linking interpretation and choice.Academy of Management Review. 2009;34:733-756.
73. Rueda M. R.,Posner M. I.,Rothbart M. K.The development of executive attention: Contributions to the emergence of self-regulation.Developmental Neuropsychology. 2005;28:573-594.
74. Salvato C,Rerup C.Beyond collective entities: Multilevel research on organizational routines and capabilities.Journal of Management. 2011;37:468-490.
75. Schacter D. L.The seven sins of memory: Insights from psychology and cognitive neuroscience.American Psychologist. 1999;54:182-203.
76. Schön D. A.The reflective practitioner. New York: Basic Books; 1983:.
77. Simon H. A.Administrative behavior: a study of decision-making processes in administrative organizations. Chicago: Macmillan; 1947:.
78. Simon H. A.Rationality as process and as product of thought.American Economic Review. 1978;68:1-16.
79. Smallwood J.,Schooler J. W.The restless mind.Psychological Bulletin. 2006;132:946-958.
80. Sonenshein S.We're changing-Or are we? Untangling the role of progressive, regressive, and stability narratives during strategic change implementation.Academy of Management Journal. 2010;53:477-512.
81. Spradley J. P.The ethnographic interview. New York: Holt, Rinehart, & Winston; 1979:.
82. Starbuck W. H.,Milliken F. J.The executive effect: concepts and methods for studying top managers. Hambrick D. C., ed. Greenwich, CT: JAI Press; 1988:35-65.
83. Staw B. M.,Sandelands L. E.,Dutton J. E.Threat-rigidity effects in organizational behavior: A multilevel analysis.Administrative Science Quarterly. 1981;26:501-524.
84. Strauss A. J.,Corbin J. M.Basics of qualitative research. 1998). Basics of qualitative research, 2nd edn.Thousand Oaks, CA: SAGE Publications.Thousand Oaks, CA: SAGE Publications; 1998:.
85. Summerfield J. J.,Lepsien J.,Gitelman D. R.,Mesulam M. M.,Nobre A. C.Orienting attention based on long-term memory experience.Neuron. 2006;49:905-916.
86. Vera D.,Crossan M.Theatrical improvisation: Lessons for organizations.Organization Studies. 2004;25:727-749.
87. Vogus T. J.The Oxford handbook of positive organizational scholarship. Cameron K. S.Spreitzer G. M., ed. New York: Oxford University Press; 2011:664-676.
88. Vogus T. J.,Welbourne T. M.Structuring for high reliability: HR practices and mindful processes in reliability-seeking organizations.Journal of Organizational Behavior. 2003;24:877-903.
89. Waller M. J.,Huber G. P.,Glick W. H.Functional background as a determinant of executives' selective perception.Academy of Management Journal. 1995;38:943-974.
90. Weber E. U.,Johnson E. J.Mindful judgment and decision making.Annual Review of Psychology. 2009;60:53-85.
91. Weick K. E.Enacted sensemaking in crisis situations.Journal of Management Studies. 1988;25:305-317.
92. Weick K. E.Faith, evidence, and action: Better guesses in an unknowable world.Organization Studies. 2006;27:1-14.
93. Weick K. E.,Roberts K. H.Collective mind in organizations: Heedful interrelating on flight decks.Administrative Science Quarterly. 1993;38:357-381.
94. Weick K. E.,Sutcliffe K. M.Mindfulness and the quality of organizational attention.Organization Science. 2006;17:514-524.
95. Weick K. E.,Sutcliffe K. M.,Obstfeld D.Research in organizational behavior. Staw B.Sutton R., ed. Greenwich, CT: JAI; 1999:81-123.
96. Werner S.,Thies B.Is "change blindness" attenuated by domain-specific expertise? An expert-novices comparison of change detection in football images.Visual Cognition. 2000;7:163-173.
97. Whyte W. F.Learning from the field. Beverly Hills, CA: SAGE Publications; 1984:.
98. Wood W.,Quinn J. M.,Kashy D. A.Habits in everyday life: Thought, emotion, and action.Journal of Personality and Social Psychology. 2002;83:1281-1297.
99. Yin R. K.Case study research: Design and methods. 1994). Case study research: Design and methods, 2nd edn.Thousand Oaks, CA: SAGE Publications.Thousand Oaks, CA: SAGE Publications; 1994:.
100. Zajac E. J.,Bazerman M. H.Blind spots in industry and competitor analysis: Implications of interfirm (mis)perceptions for strategic decisions.Academy of Management Review. 1991;16:37-56.