An empirical investigation of end-users' switching toward cloud computing: A two factor theory perspective

Computers in Human Behavior

Volumn 29, Issue 1, 2013, Pages 160-170

  Park, Sang Cheol ^a   Ryoo, Sung Yul ^b  

^a GEORGIA STATE UNIVERSITY   (United States)

^b UNIVERSITY OF MEMPHIS   (United States)

Author keywords

Cloud computing; Switching intention; Two factor theory

Indexed keywords

CLOUD COMPUTING; COMPUTATION THEORY; DISTRIBUTED DATABASE SYSTEMS; STUDENTS; SWITCHING; WEB SERVICES;

COLLABORATION SUPPORT; EMPIRICAL EXAMINATION; EMPIRICAL INVESTIGATION; LONGITUDINAL DESIGNS; PERSONAL INNOVATIVENESS; SWITCHING INTENTIONS; TWO-FACTOR THEORIES; UNDERGRADUATE STUDENTS;

SWITCHING THEORY;

EID: 84868201101     PISSN: 07475632     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.chb.2012.07.032     Document Type: Article

References (58)

1. R. Agarwal, and J. Prasad A conceptual and operational definition of personal innovativeness in the domain of information technology Information Systems Research 9 2 1998 204 215
2. R. Agarwal, and J. Prasad Are individual differences germane to the acceptance of new technologies? Decision Sciences 30 2 1999 361 391
3. I. Ajzen The theory of planned behavior Organizational Behavior and Human Decision Process 50 2 1991 179 211
4. I. Ajzen, and M. Fishbein Understanding attitudes and predicting social behavior 1980 Prentice-Hall Englewood Cliffs, NJ
5. Ambrose, P.; & Chiravuri, A. (2010). An empirical investigation of cloud computing for personal use. In Proceedings of the fifth midwest association for information systems conference. Moorhead, MN: Association for Information Systems.
6. M. Armbrust, A. Fox, R. Griffith, A.D. Joseph, R. Katz, and A. Konwinski A view of cloud computing Communications of the ACM 53 4 2010 50 58
7. R.D. Banker, I. Bardhan, and O. Asdemir Understanding the impact of collaboration software on product design and development Information Systems Research 17 4 2006 352 373
8. H.S. Bansal, S.F. Taylor, and Y. St. James "Migrating" to new service providers: Toward a unifying framework of consumers' switching behaviors Journal of the Academy of Marketing Science 33 1 2005 96 115
9. A. Bhattacherjee Understanding information systems continuance. An expectation-confirmation model Mis Quarterly 25 3 2001 351 370
10. S.A. Brown, and V. Venkatesh Model of adoption of technology in households: A baseline model test and extension incorporating household life cycle MIS Quarterly 29 3 2005 399 426
11. T.A. Burnham, J.K. Frels, and V. Mahajan Consumer switching costs: A typology, antecedents, and consequences Journal of the Academy of Marketing Science 31 2 2003 109 126
12. A.E. Buttell Six reasons to switch to cloud computing Practice Management, Solutions January/February 2010 6 7
13. R. Buyya, C.S. Yeo, S. Venugopal, B. Srikumar, J. Broberg, and I. Brandic Cloud computing and emerging it platforms: Vision, hype and reality for delivering computing as the 5th utility Future Generation Computer Systems 25 6 2009 599 616
14. N.G. Carr The end of corporate computing Sloan Management Review 46 3 2005 67 73
15. Cenfetelli, R. T.; & Schwarz, A. (in press). Identifying and testing the inhibitors of technology usage intentions. Information Systems Research. doi: 10.1287/isre.1100.0295.
16. P.-Y. Chen, and L.M. Hitt Measuring switching costs and the determinants of customer retention in internet-enabled businesses: A study of the online brokerage industry Information Systems Research 13 3 2002 255 274
17. W.W. Chin, B.L. Marcolin, and P.R. Newsted A partial least squares latent variable modeling approach for measuring interaction effects: Results from a monte carlo simulation study and an electronic-mail emotion/adoption study Information Systems Research 14 2 2003 189 217
18. J.J. Cronin, M. Brady, and T. Hult Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intention in service environments Journal of Retailing 76 2 2000 193 218
19. F.D. Davis, R.P. Bagozzi, and P.R. Warshaw Uer acceptance of computer technology: A comparison of two theoretical models Management Science 35 8 1989 983 1003
20. E. Diener, H. Smith, and F. Fujita The personality structure of affect Journal of Personality and Social Psychology 69 1 1995 130 141
21. W.B. Dodds, K. Monroe, and D. Grewal Effects of price, brand, and store information on buyers' product evaluation Journal of Marketing Research 28 3 1991 307 319
22. C. Fornell, and D. Larcker Evaluating structural equation models with unobservable variables and measurement error Journal of Marketing Research 18 1 1981 39 50
23. B. Hayes Cloud computing Communications of the ACM 51 7 2008 9 11
24. F. Herzberg One more time: How do you motivate employees? Harvard Business Review 65 5 1987 109 120
25. F. Herzberg, B. Mausner, and B. Snyderman The motivation to work 1959 Wiley New York
26. A.C.Y. Hou, C.-C. Chern, H.-G. Chen, and Y.-C. Chen 'Migrating to a new virtual world': Exploring mmorpg switching through human migration theory Computers in Human Behavior 27 5 2011 1892 1903
27. J. Jasperson, P.E. Carter, and R.W. Zmud A comprehensive conceptualization of post-adoptive behaviors associated with information technology enabled work systems MIS Quarterly 29 3 2005 525 557
28. M.A. Jones, D.L. Mothersbaugh, and S.E. Beatty Switching barriers and repurchase intentions in services Journal of Retailing 76 2 2000 259 274
29. D. Kahneman, and A. Tversky Prospect theory: An analysis of decision under risk Econometrica 47 2 1979 263 291
30. E. Karahanna, D. Straub, and N. Chervany Information technology adoption across time: A cross-sectional comparison of pre-adoption and post-adoption beliefs MIS Quarterly 23 2 1999 183 213
31. S.M. Keaveney, and M. Parthasarathy Customer switching behavior in online services: An exploratory study of the role of selected attitudinal, behavioral, and demographic factors Journal of the Academy of Marketing Science 29 4 2001 374 390
32. H.-W. Kim, and A. Kankanhalli Investigating user resistance to information systems implementation: A status quo bias perspective MIS Quarterly 33 3 2009 567 582
33. S.S. Kim, and N.K. Malhotra A longitudinal model of continued is use: An integrative view of four mechanisms underlying postadoption phenomena Management Science 51 5 2005 741 755
34. G. Kim, B. Shin, and H.G. Lee A study of factors that affect user intentions toward email service switching Information & Management 43 7 2006 884 893
35. S. Lee, B. Shin, and H.G. Lee Understanding post-adoption usage of mobile data services: The role of supplier-side variables Journal of the Association for Information Systems 10 12 2009 860 888
36. R.J. Lewicki, D.J. McCallister, and R.J. Bies Trust and distrust: New relationships and realities Academy of Management Review 23 3 1998 438 458
37. H. Liang, N. Saraf, Q. Hu, and Y. Xue Assimilation of enterprise systems: The effect of institutional pressures and the mediating role of top management MIS Quarterly 31 1 2007 59 87
38. M. Limayem, S.G. Hirt, and C.M.K. Cheung How habit limits predictive power of intention: The case of information systems continuance MIS Quarterly 31 4 2007 705 737
39. G. Lin, D. Fu, J. Zhu, and G. Dasmalchi Cloud computing: It as a service IEEE IT Professional 12 5 2009 36 41
40. C.-T. Liu, Y.M. Guo, and C.-H. Lee The effects of relationship quality and switching barriers on customer loyalty International Journal of Information Management 31 1 2011 71 79
41. S. Marston, Z. Li, S. Bandyopadhyay, J. Zhang, and A. Ghalsasi Cloud computing - the business perspective Decision Support Systems 51 1 2011 176 189
42. M. Miller Cloud computing: Web-based application that change the way you work and collaborate online 2009 QUE Publishing
43. G.C. Moore, and I. Benbasat Development of an instrument to measure the perceptions of adopting an information technology innovation Information Systems Research 2 3 1991 192 222
44. R.L. Oliver A cognitive model of the antecedents and consequences of satisfaction decisions Journal of Marketing Research 17 4 1980 460 469
45. G. Pallis Cloud computing: The new frontier of internet computing IEEE Internet Computing 14 5 2010 70 73
46. M. Parthasarathy, and A. Bhattacherjee Understanding post-adoption behavior in the context of online services Information Systems Research 9 4 1998 362 379
47. R.E. Petty, J.T. Cacioppo, and R. Goldman Personal involvement as a determinant of argument-based persuasion Journal of Personality and Social Psychology 41 5 1981 847 855
48. P.M. Podsakoff, S.B. MacKenzie, J.-Y. Lee, and N.P. Podsakoff Common method biases in behavioral research: A critical review of the literature and recommended remedies Journal of Applied Psychology 88 5 2003 879 903
49. G.L. Polites, and E.K. Karahanna Shackled to the status quo: the inhibiting effects of incumbent system habit, switching costs, and inertia on new system acceptance MIS Quarterly 36 1 2012 21 42
50. C. Ranganathan, D. Seo, and Y. Babad Switching behavior of mobile users: do users' relational investments and demographics matter? European Journal of Information Systems 15 3 2006 269 276
51. Rayport, J. F.; & Heyward, A. (2009). Envisioning the cloud: The next computing paradigm and its implication for technology policy. < http://www.marketspaceadvisory.com/cloud/ > Accessed May 2011.
52. W. Samuelson, and R. Zeckhauser Status quo bias in decision making Journal of Risk and Uncertainty 1 1 1988 7 59
53. S. Taylor, and P.A. Todd Understanding information technology usage: A test of competing models Information Systems Research 6 2 1995 144 175
54. V. Venkatesh, M.G. Morris, G.B. Davis, and F.D. Davis User acceptance of information technology: Toward a unified view Mis Quarterly 27 3 2003 425 478
55. D.C. Wyld The utility of cloud computing as a new pricing and consumption-model for information technology International Journal of Data Management Systems 1 1 2009 1 20
56. Ye, C.; & Potter, R. (2007). The role of habit in post-adoption switching of personal information technologies: A push, pull and mooring model. DIGIT 2007 Proceedings. Paper 7.
57. C. Ye, D. Seo, K. Desouza, S.P. Sangareddy, and S. Jha Influences of it substitutes and user experience on post adoption user switching: An empirical investigation Journal of the American Society for Information Science and Technology 59 13 2008 2115 2132
58. K. Zhu, K.L. Kraemer, and S.X. Xu Migration to open-standard interorganizational systems: Network effects, switching costs and path dependency MIS Quarterly 30 2006 515 539 (Special issue)