Erratum to "A study of factors that affect user intentions toward email service switching" [Information & Management 43 (2006) 884-893] (DOI:10.1016/j.im.2006.08.004);A study of factors that affect user intentions toward email service switching

Information and Management

Volumn 43, Issue 7, 2006, Pages 884-893

  Kim, Gimun ^a   Shin, Bongsik ^b   Lee, Ho Geun ^c  

^a Konyang University   (South Korea)

^b SAN DIEGO STATE UNIVERSITY   (United States)

^c Department of Innovation and Entrepreneurial Marketing   (South Korea)

Author keywords

Email service; Service conversion; Service switching; Switching cost; User satisfaction

Indexed keywords

COST EFFECTIVENESS; CUSTOMER SATISFACTION; DATA STORAGE EQUIPMENT; ELECTRONIC MAIL; INTERNET; USER INTERFACES;

SERVICE CONVERSION; SERVICE SWITCHING; SWITCHING COST; USER SATISFACTION;

SWITCHING SYSTEMS;

EID: 33750012009     PISSN: 03787206     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.im.2006.11.001     Document Type: Erratum

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