메뉴 건너뛰기




Volumn 73, Issue 4, 2012, Pages 390-404

Identifying core reference competencies from an employers' perspective: Implications for instruction

Author keywords

[No Author keywords available]

Indexed keywords


EID: 84865020565     PISSN: 00100870     EISSN: None     Source Type: Journal    
DOI: 10.5860/crl-281     Document Type: Review
Times cited : (38)

References (36)
  • 1
    • 53949098342 scopus 로고    scopus 로고
    • Reference desk dilemmas: The impact of new demands on librarianship
    • Fall [accessed 2 March 2011]
    • Marcella Knibbe-Haanstra, "Reference Desk Dilemmas: The Impact of New Demands on Librarianship, " Reference and User Services Quarterly 48 (Fall 2008): 20-25, available online at http://web.ebscohost.com/ehost/ pdfviewer/[accessed 2 March 2011]
    • (2008) Reference and User Services Quarterly , vol.48 , pp. 20-25
    • Knibbe-Haanstra, M.1
  • 2
    • 72049096995 scopus 로고    scopus 로고
    • Planning a future workforce: An Australian perspective
    • Apr doi:10.1080/13614530500417669 [accessed March 2, 2011]
    • Jenny McCarthy, "Planning a Future Workforce: An Australian Perspective, " New Review of Academic Librarianship 11 (Apr. 2005): 41-56, doi:10.1080/13614530500417669 [accessed March 2, 2011].
    • (2005) New Review of Academic Librarianship , vol.11 , pp. 41-56
    • McCarthy, J.1
  • 3
    • 34249661538 scopus 로고    scopus 로고
    • Chat reference competencies: Identification from a literature review and librarians interviews
    • doi: 10.1108/00907320710749137 [accessed 2 March 2011]
    • Lili Luo, "Chat Reference Competencies: Identification from a Literature Review and Librarians Interviews, " Reference Services Review 35 (2007): 195-209, doi: 10.1108/00907320710749137 [accessed 2 March 2011]
    • (2007) Reference Services Review , vol.35 , pp. 195-209
    • Luo, L.1
  • 4
    • 34047272325 scopus 로고    scopus 로고
    • Application of reference guidelines in chat reference transactions: A study of online reference skills
    • doi:10.1300/J106v13n04-02 [accessed 2 March 2011]
    • Jana Rona, Patrick Reakes, and Marilyn Ochoa, "Application of Reference Guidelines in Chat Reference Transactions: A Study of Online Reference Skills, " College & Undergraduate Libraries 13 (2006): 3-23, doi:10.1300/J106v13n04-02 [accessed 2 March 2011].
    • (2006) College & Undergraduate Libraries , vol.13 , pp. 3-23
    • Rona, J.1    Reakes, P.2    Ochoa, M.3
  • 5
    • 84864976427 scopus 로고    scopus 로고
    • Virtual reference service: From competencies to assessment
    • doi:10.1080/15424060802453829 [accessed 2 March 2011]
    • Janene Batten and Lei Wang, "Virtual Reference Service: From Competencies to Assessment, " Journal of Electronic Resources in Medical Libraries 5 (2008): 411-13, doi:10.1080/15424060802453829 [accessed 2 March 2011]
    • (2008) Journal of Electronic Resources in Medical Libraries , vol.5 , pp. 411-413
    • Batten, J.1    Wang, L.2
  • 6
    • 33750419799 scopus 로고    scopus 로고
    • Core competencies for business reference
    • Education Section of the Business Reference and Services Section Fall [accessed 2 March 2011]
    • Education Section of the Business Reference and Services Section, "Core Competencies for Business Reference, " Reference and User Services Quarterly 46 (Fall 2006): 40-43, available online at http://web.ebscohost.com/ehost/pdfviewer/pdfviewer?hid=7&sid= 7dea91b1-538e-4fc1-a244-3d4587843031%40sessionmgr12&vid=8 [accessed 2 March 2011]
    • (2006) Reference and User Services Quarterly , vol.46 , pp. 40-43
  • 7
    • 67650175453 scopus 로고    scopus 로고
    • The changing role of references services in academic health sciences libraries
    • [accessed 2 March 2011]
    • Nicole Mitchell, "The Changing Role of References Services in Academic Health Sciences Libraries, " Public Services Quarterly 3 (2007): 235-37, http://web.ebscohost.com/ehost/pdfviewer/pdfviewer?hid=106&sid= 7dea91b1-538e-4fc1-a244-3d4587843031%40sessionmgr12&vid=9 [accessed 2 March 2011]
    • (2007) Public Services Quarterly , vol.3 , pp. 235-237
    • Mitchell, N.1
  • 8
    • 38349138080 scopus 로고    scopus 로고
    • Competencies of law librarianship: Reference, research, and patron services
    • doi:10.1300/J113v26n01-02 [accessed 2 March 2011]
    • Kay M. Todd, "Competencies of Law Librarianship: Reference, Research, and Patron Services, " Legal Reference Services Quarterly 26 (2007): 7-33, doi:10.1300/J113v26n01-02 [accessed 2 March 2011].
    • (2007) Legal Reference Services Quarterly , vol.26 , pp. 7-33
    • Todd, K.M.1
  • 9
    • 70350210993 scopus 로고    scopus 로고
    • Reference and User Services Association [accessed 2 March 2011]
    • Reference and User Services Association, "Definitions of Reference, " available online at www.ala.org/ala/mgrps/divs/rusa/resources/guidelines/ definitionsreference.cfm [accessed 2 March 2011].
    • Definitions of Reference
  • 10
    • 76449094105 scopus 로고    scopus 로고
    • Reference and User Services Association [accessed 2 March 2011]
    • Reference and User Services Association, "Professional Competencies for Reference and User Services Librarians, " available online at www.ala.org/ala/mgrps/divs/rusa/resources/guidelines/professional.cfm [accessed 2 March 2011]
    • Professional Competencies for Reference and User Services Librarians
  • 11
    • 85039685619 scopus 로고    scopus 로고
    • Client service: Competencies and communication
    • Sept [accessed 2 March 2011]
    • Donna Dee, "Client Service: Competencies and Communication, " inCite 30 (Sept. 2009): 22-23, available online at http://web.ebscohost.com/ ehost/pdfviewer/pdfviewer?hid=7&sid=7dea91b1-538e-4fc1-a244- 3d4587843031%40sessionmgr12&vid=12 [accessed 2 March 2011]
    • (2009) InCite , vol.30 , pp. 22-23
    • Dee, D.1
  • 12
    • 33750212052 scopus 로고    scopus 로고
    • Using 'emotional intelligence' in the reference interview
    • Summer [accessed 2 March 2011]
    • Marshall Eidson, "Using 'Emotional Intelligence' in the Reference Interview, " Colorado Libraries 26 (Summer 2000): 8-10, http://0-vnweb.hwwilsonweb.com.library. simmons.edu/hww/results/results-single- fulltext.jhtmlhwwilsonid=1PWQE2SANQC0XQA3DI MSFGOADUNGIIV0 [accessed 2 March 2011]
    • (2000) Colorado Libraries , vol.26 , pp. 8-10
    • Eidson, M.1
  • 13
    • 84920748209 scopus 로고    scopus 로고
    • Interpersonal skills in the reference workplace
    • Lorraine J. Pellack, "Interpersonal Skills in the Reference Workplace, " The Reference Librarian 40 (2003): 57-70, doi:10. 1300J120v40n83-06 [accessed 2 March 2011] (Pubitemid 38599948)
    • (2003) The Reference Librarian , Issue.83-84 , pp. 57-70
    • Pellack, L.J.1
  • 14
    • 85039683225 scopus 로고    scopus 로고
    • Communication is the key skill for reference librarians
    • [accessed 2 March 2011]
    • Christina K. Pikas, "Communication Is the Key Skill for Reference Librarians, " Evidence Based Library and Information Practice 2 (2007): 88-91, available online at www.doaj.org/doaj ?func=abstract&id= 242255&recNo=15&toc=1 [accessed 2 March 2011]
    • (2007) Evidence Based Library and Information Practice , vol.2 , pp. 88-91
    • Pikas, C.K.1
  • 15
    • 0013233570 scopus 로고    scopus 로고
    • Thriving in changing times
    • accessed March 2, 2011 [accessed 2 March 2011]
    • Johannah Sherrer, "Thriving in Changing Times, " The Reference Librarian, 25 (1996): 11-20, accessed March 2, 2011, available online at http://0-pdfserve.informaworld.com.library.simmons.edu/83143-751305047- 928518627. pdf [accessed 2 March 2011].
    • (1996) The Reference Librarian , vol.25 , pp. 11-20
    • Sherrer, J.1
  • 16
    • 0000901729 scopus 로고
    • Flying a light aircraft: Reference service evaluation from a user's point of view
    • Winter [accessed 2 March 2011]
    • Patricia Dewdney and Catherine Sheldrick Ross, "Flying a Light Aircraft: Reference Service Evaluation from a User's Point of View, " RQ 34 (Winter 1994): 217-30, available online at http://0-find.galegroup.com.library. simmons.edu/gtx/retrieve.do?contentSet [accessed 2 March 2011]
    • (1994) RQ , vol.34 , pp. 217-230
    • Dewdney, P.1    Ross, C.S.2
  • 17
    • 0000894175 scopus 로고    scopus 로고
    • Factors that influence reference success: What makes questioners willing to return?
    • Joan C. Durrance, "Factors that Influence Reference Success: What Makes Questioners Willing to Return?" The Reference Librarian 49/50 (1999), 243-65
    • (1999) The Reference Librarian , vol.49-50 , pp. 243-265
    • Durrance, J.C.1
  • 18
    • 77951556146 scopus 로고    scopus 로고
    • The three R's: Rapport, relationship, and reference
    • Jan./Mar doi:10.1080/02763870903361995 [accessed 2 March 2011]
    • Matt Stock, "The Three R's: Rapport, Relationship, and Reference, " The Reference Librarian 51 (Jan./Mar. 2010): 45-52, doi:10.1080/ 02763870903361995 [accessed 2 March 2011].
    • (2010) The Reference Librarian , vol.51 , pp. 45-52
    • Stock, M.1
  • 19
    • 8844223345 scopus 로고    scopus 로고
    • Reference librarians and keeping up-to-date: A question of priorities
    • Ethel Auster and Donna C. Chan, "Reference Librarians and Keeping Up to Date: A Question of Priorities, " Reference and User Services Quarterly, 44 (Fall 2004): 57-66, available online at http://web.ebscohost.com/ ehost/pdfviewer/pdfviewer?hid=8&sid=98fb1a61-18a8-4ae5-af30-1e3f023d98 f5%40sessionmgr4&vid=6 [accessed 2 March 2011] (Pubitemid 39532590)
    • (2004) Reference and User Services Quarterly , vol.44 , Issue.1 , pp. 57-66
    • Auster, E.1    Chan, D.C.2
  • 20
    • 85011209633 scopus 로고    scopus 로고
    • What do they want? A study of changing employer expectations of information professionals
    • Mar [accessed 2 March 2011]
    • Mary Ann Kennan, Patricia Willard, and Concepcion S. Wilson, "What Do They Want? A Study of Changing Employer Expectations of Information Professionals, " Australian Academic & Research Librarians 37 (Mar. 2006): 17-37, available online at http://web.ebscohost.com/ehost/pdfviewer/ pdfviewer?hid=8&sid=98fb1a61-18a8-4ae5-af30- 1e3f023d98f5%40sessionmgr4&vid=5 [accessed 2 March 2011].
    • (2006) Australian Academic & Research Librarians , vol.37 , pp. 17-37
    • Kennan, M.A.1    Willard, P.2    Wilson, C.S.3
  • 21
    • 77954139650 scopus 로고    scopus 로고
    • Chat reference: Training and competencies for librarians
    • Spring [accessed 2 March 2011]
    • Atefeh Noorizadeh Ghasri and Mozhdeh Dehghani, "Chat Reference: Training and Competencies for Librarians, " Library Philosophy & Practice 11 (Spring 2009): 1-7, available online at http://web.ebscohost.com/ ehost/pdfviewer/pdfviewer?hid=8&sid=98fb1a61-18a8-4ae5-af30-1e3f 023d98f5%40sessionmgr4&vid=25 [accessed 2 March 2011]
    • (2009) Library Philosophy & Practice , vol.11 , pp. 1-7
    • Ghasri, A.N.1    Dehghani, M.2
  • 22
    • 70449715889 scopus 로고    scopus 로고
    • Looking for what's next: Is it time to start talking about library 2.1?
    • doi:10.1080/19322900902905332 [accessed 2 March 2011]
    • Brian S. Mathews, "Looking for What's Next: Is It Time to Start Talking about Library 2.1?" Journal of Web Librarianship 3 (2009): 143-47, doi:10.1080/19322900902905332 [accessed 2 March 2011]
    • (2009) Journal of Web Librarianship , vol.3 , pp. 143-147
    • Mathews, B.S.1
  • 23
    • 0036524236 scopus 로고    scopus 로고
    • Competencies needed for future academic librarians in Pakistan
    • [accessed 2 March 2011]
    • Khalid Mahmood, "Competencies Needed for Future Academic Librarians in Pakistan, " Education for Information 20 (2002): 27-44, available online at http://web.ebscohost.com/ehost/pdfviewer/pdfviewer?hid=8&sid=98fb1a61- 18a8-4ae5-af30-1e3f023d98f5%40sessionmgr4&vid=17 [accessed 2 March 2011].
    • (2002) Education for Information , vol.20 , pp. 27-44
    • Mahmood, K.1
  • 24
    • 78049435610 scopus 로고    scopus 로고
    • Contemporary development of academic reference librarianship in the united states: A 44-year content analysis
    • Nov doi:10.1016/j.acalib.2010.08.004 [accessed 2 March 2011]
    • Hanrong Wang, Yinggi Tang, and Carley Knight, "Contemporary Development of Academic Reference Librarianship in the United States: A 44-Year Content Analysis, " Library and Information Science Research 36 (Nov. 2010): 489-94, doi:10.1016/j.acalib.2010.08.004 [accessed 2 March 2011].
    • (2010) Library and Information Science Research , vol.36 , pp. 489-494
    • Wang, H.1    Tang, Y.2    Knight, C.3
  • 25
    • 79952124794 scopus 로고    scopus 로고
    • What the teachers are teaching: How MLIS programs are preparing academic librarians for their instructional roles
    • [accessed 25 May 2011]
    • Claudene Sproles, Anna Marie Johnson, and Leslie Farison, "What the Teachers Are Teaching: How MLIS Programs Are Preparing Academic Librarians for Their Instructional Roles, " Journal of Education for Library and Information Science 49 (2008), available online at http://0-vnweb.hwwilsonweb. com.library.simmons.edu/hww/results/external-link-maincontentframe. jhtml?-DARGS=/hww/results/results-common.jhtml.44 [accessed 25 May 2011]
    • (2008) Journal of Education for Library and Information Science , vol.49
    • Sproles, C.1    Johnson, A.M.2    Farison, L.3
  • 26
    • 70849088676 scopus 로고    scopus 로고
    • The life cycle of digital reference sources
    • Apr./June doi:10.1080/02763870902755957 [accessed 2 March 2011]
    • Lesley S.J. Farmer, "The Life Cycle of Digital Reference Sources, " The Reference Librarian 50 (Apr./June 2009): 117-36, doi:10.1080/ 02763870902755957 [accessed 2 March 2011]
    • (2009) The Reference Librarian , vol.50 , pp. 117-136
    • Farmer, L.S.J.1
  • 27
    • 84896097254 scopus 로고    scopus 로고
    • Managing the 21st century reference department: Competencies
    • Justina O. Osa, "Managing the 21st Century Reference Department: Competencies, " The Reference Librarian 39 (2003): 35-50, available online at http://web.ebscohost.com/ehost/pdfviewer/pdfviewer?hid=9&sid=98fb1a61- 18a8-4ae5-af30-1e3f023d98f5%40sessionmgr4&vid=54 [accessed 2 March 2011] (Pubitemid 38214633)
    • (2003) The Reference Librarian , Issue.81 , pp. 35-50
    • Osa, J.O.1
  • 29
    • 33846304265 scopus 로고    scopus 로고
    • An exploratory survey of reference source instruction in LIS courses
    • [accessed 24 May 2011]
    • Denise Adkins and Sanda Erdelez, "An Exploratory Survey of Reference Source Instruction in LIS Courses, " Reference & User Services Quarterly 46 (2006): 50-60, available online at http://0-vnweb.hwwilsonweb.com. library.simmons.edu/hww/results/external-link-maincontentframe. jhtml?-DARGS=/hww/results/results-common.jhtml.44 [accessed 24 May 2011]
    • (2006) Reference & User Services Quarterly , vol.46 , pp. 50-60
    • Adkins, D.1    Erdelez, S.2
  • 30
    • 84952508005 scopus 로고
    • Education for reference/information service: A quantitative and qualitative analysis of basic reference courses
    • [accessed 24 May 2011]
    • Ronald Powell and Douglas Raber, "Education for Reference/ Information Service: A Quantitative and Qualitative Analysis of Basic Reference Courses, " The Reference Librarian 20 (1994): 159, available online at http://0-www.informaworld.com.library.simmons.edu/smpp/content-db=all?content= 10.1300/J120v20n43-13 [accessed 24 May 2011].
    • (1994) The Reference Librarian , vol.20 , pp. 159
    • Powell, R.1    Raber, D.2
  • 31
    • 0035564828 scopus 로고    scopus 로고
    • Reference in library and information science education
    • Yvonne J. Chandler, "Reference in Library and Information Science Education, " Library Trends 50 (2001): 245-62, available online at http://0-vnweb.hwwilsonweb.com.library.simmons.edu/hww/results/external- link-maincontentframe.jhtml?-DARGS=/hww/results/results-common.jhtml.44 [accessed 25 May 2011] (Pubitemid 33590054)
    • (2001) Library Trends , vol.50 , Issue.2 , pp. 245-262
    • Chandler, Y.J.1
  • 32
    • 67651002711 scopus 로고    scopus 로고
    • Teaching reference: Ten questions from a first attempt
    • [accessed 25 May 2011]
    • M. Kathleen Kern, "Teaching Reference: Ten Questions from a First Attempt, " Reference and User Services Quarterly 48 (2009): 330-33, available online at http://0-vnweb.hwwilsonweb.com.library.simmons.edu/hww/ results/external-link-maincontentframe.jhtml?-DARGS=/hww/results/results-common. jhtml.44 [accessed 25 May 2011].
    • (2009) Reference and User Services Quarterly , vol.48 , pp. 330-333
    • Kern, M.K.1
  • 33
    • 84952508005 scopus 로고
    • Education for reference/information services: A quantitative and qualitative analysis of basic reference courses
    • Ronald R. Powell and Douglas Raben, "Education for Reference/Information Services: A Quantitative and Qualitative Analysis of Basic Reference Courses, " The Reference Librarian 43 (1994): 145-72.
    • (1994) The Reference Librarian , vol.43 , pp. 145-172
    • Powell, R.R.1    Raben, D.2
  • 34
    • 77951573906 scopus 로고    scopus 로고
    • Engaging LIS students in reference work through online answer boards
    • [accessed 25 May 2011]
    • Loriene Roy, "Engaging LIS Students in Reference Work through Online Answer Boards, " The Reference Librarian 51 (2010): 97-107, available online at http://0-www.informaworld.com. library.simmons.edu/smpp/content-db= all?content=10.1080/02763870903579455 [accessed 25 May 2011].
    • (2010) The Reference Librarian , vol.51 , pp. 97-107
    • Roy, L.1
  • 35
    • 85039680470 scopus 로고    scopus 로고
    • Reference theory and practice: Teaching coping skills in a changing environment
    • [accessed 25 May 2011]
    • Deborah S. Grealy, "Reference Theory and Practice: Teaching Coping Skills in a Changing Environment, " Colorado Libraries 27 (2001): 4-8, available online at http://0-vnweb.hwwilsonweb. com.library.simmons.edu/hww/ results/external-link-maincontentframe.jhtml?-DARGS=/hww/results/results-common. jhtml.44 [accessed 25 May 2011].
    • (2001) Colorado Libraries , vol.27 , pp. 4-8
    • Grealy, D.S.1
  • 36
    • 85010501162 scopus 로고    scopus 로고
    • The politics of pedagogy: Expectations and reality for information literacy in librarianship
    • Rebecca Albrecht and Sara Baron, "The Politics of Pedagogy: Expectations and Reality for Information Literacy in Librarianship, " Journal of Library Administration 36, no. 1-2 (2002): 71-96.
    • (2002) Journal of Library Administration , vol.36 , Issue.1-2 , pp. 71-96
    • Albrecht, R.1    Baron, S.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.