Chat reference: Training and competencies for librarians

Library Philosophy and Practice

Volumn 2009, Issue DEC, 2009, Pages 1-7

  Ghasri, Atefeh Noorizadeh ^a   Dehghani, Mozhdeh ^a  

^a ISLAMIC AZAD UNIVERSITY   (Iran)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 77954139650     PISSN: None     EISSN: 15220222     Source Type: Journal    
DOI: None     Document Type: Article

References (21)

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2. Digital Reference Education Initiative. (2004). Rubrics for digital reference service providers. Available: http://drei.syr.edu/pdf/DREICompetenciesDraft092004.pdf
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5. Hirko, B., & Ross, M. B. (2004). Virtual reference training: The complete guide to providing anytime, anywhere answers. Chicago: American Library Association.
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12. Marsteller, M.R., & Mizzy, D. (2003). Exploring the synchronous digital reference interaction for query types, question negotiation, and patron response, Internet Reference Services Quarterly 8:1/2: pp. 149-65.
13. Meola, M., & Stormont, S. (2002). Starting and operating live virtual reference services: A how-to-do-it manual for librarians New York: Neal-Schuman.
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19. Smith, K. (1999). Delivering reference services to users outside the library. Available: www.csu.edu.au/special/raiss99/papers/ksmith.html
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