Reference librarians and keeping up-to-date: A question of priorities

Reference and User Services Quarterly

Volumn 44, Issue 1, 2004, Pages 57-66

  Auster, Ethel ^a   Chan, Donna C ^b  

^a UNIVERSITY OF TORONTO   (Canada)

^b UNIVERSITY OF WESTERN ONTARIO   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 8844223345     PISSN: 10949054     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (65)

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2. Joseph Janes and Charles R. McClure, "The Web as a Reference Tool: Comparisons with Traditional Sources," Public Libraries 38, no. 1 (1999): 30-39; Joseph R. Zumalt and Robert W. Paslcznyuk, "The Internet and Reference Services: A Real-World Test of Internet Utility," Reference & User Services Quarterly 38, no. 2 (1998): 165-72.
3. Catherine Sheldrick Ross and Kirsti Nilsen, "Has the Internet Changed Anything in Reference? The Library Visit Study, Phase 2," Reference & User Services Quarterly 40, no. 2 (2000): 147-55.
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5. S. L. Willis and S. S. Dubin, "Competence Versus Obsolescence: Understanding the Challenge Facing Today's Professionals," in Maintaining Professional Competence: Approaches to Career Enhancement, Vitality and Success throughout a Work Life, ed. S. L. Willis and S. S. Dubin (San Francisco: Jossey-Bass, 1990), 1-7.
6. William Fisher, "Core Competencies for the Acquisitions Librarian," Library Collections, Acquisitions and Technical Services 25 (Summer 2001): 179-90; Young Adult Library Services Association, Young Adults Deserve the Best Competencies for Librarians Serving Youth, 1998. Accessed Apr. 21, 2004, www.ala.org/ala/yalsa/professsionaldev/yacompetencies/competencies. htm; American Association of Law Libraries, Competencies of Law Librarianship, 2001. Accessed Aug. 5, 2003, www.aallnet.org/prodev/competencies.asp; Special Libraries Association, Competencies for Special Librarians of the 21st Century, 1996. Accessed Apr. 21, 2004, www.sla.org/content/learn/comp2003; and Maureen A. Beck, "Technology Competencies in the Continuous Quality Improvement Environment: A Framework for Appraising the Performance of Library Public Services Staff," Library Administration and Management 16 (Spring 2002): 69-72.
7. William Fisher, "Core Competencies for the Acquisitions Librarian," Library Collections, Acquisitions and Technical Services 25 (Summer 2001): 179-90; Young Adult Library Services Association, Young Adults Deserve the Best Competencies for Librarians Serving Youth, 1998. Accessed Apr. 21, 2004, www.ala.org/ala/yalsa/professsionaldev/yacompetencies/competencies. htm; American Association of Law Libraries, Competencies of Law Librarianship, 2001. Accessed Aug. 5, 2003, www.aallnet.org/prodev/competencies.asp; Special Libraries Association, Competencies for Special Librarians of the 21st Century, 1996. Accessed Apr. 21, 2004, www.sla.org/content/learn/comp2003; and Maureen A. Beck, "Technology Competencies in the Continuous Quality Improvement Environment: A Framework for Appraising the Performance of Library Public Services Staff," Library Administration and Management 16 (Spring 2002): 69-72.
8. William Fisher, "Core Competencies for the Acquisitions Librarian," Library Collections, Acquisitions and Technical Services 25 (Summer 2001): 179-90; Young Adult Library Services Association, Young Adults Deserve the Best Competencies for Librarians Serving Youth, 1998. Accessed Apr. 21, 2004, www.ala.org/ala/yalsa/professsionaldev/yacompetencies/competencies. htm; American Association of Law Libraries, Competencies of Law Librarianship, 2001. Accessed Aug. 5, 2003, www.aallnet.org/prodev/competencies.asp; Special Libraries Association, Competencies for Special Librarians of the 21st Century, 1996. Accessed Apr. 21, 2004, www.sla.org/content/learn/comp2003; and Maureen A. Beck, "Technology Competencies in the Continuous Quality Improvement Environment: A Framework for Appraising the Performance of Library Public Services Staff," Library Administration and Management 16 (Spring 2002): 69-72.
9. William Fisher, "Core Competencies for the Acquisitions Librarian," Library Collections, Acquisitions and Technical Services 25 (Summer 2001): 179-90; Young Adult Library Services Association, Young Adults Deserve the Best Competencies for Librarians Serving Youth, 1998. Accessed Apr. 21, 2004, www.ala.org/ala/yalsa/professsionaldev/yacompetencies/competencies. htm; American Association of Law Libraries, Competencies of Law Librarianship, 2001. Accessed Aug. 5, 2003, www.aallnet.org/prodev/competencies.asp; Special Libraries Association, Competencies for Special Librarians of the 21st Century, 1996. Accessed Apr. 21, 2004, www.sla.org/content/learn/comp2003; and Maureen A. Beck, "Technology Competencies in the Continuous Quality Improvement Environment: A Framework for Appraising the Performance of Library Public Services Staff," Library Administration and Management 16 (Spring 2002): 69-72.
10. William Fisher, "Core Competencies for the Acquisitions Librarian," Library Collections, Acquisitions and Technical Services 25 (Summer 2001): 179-90; Young Adult Library Services Association, Young Adults Deserve the Best Competencies for Librarians Serving Youth, 1998. Accessed Apr. 21, 2004, www.ala.org/ala/yalsa/professsionaldev/yacompetencies/competencies. htm; American Association of Law Libraries, Competencies of Law Librarianship, 2001. Accessed Aug. 5, 2003, www.aallnet.org/prodev/competencies.asp; Special Libraries Association, Competencies for Special Librarians of the 21st Century, 1996. Accessed Apr. 21, 2004, www.sla.org/content/learn/comp2003; and Maureen A. Beck, "Technology Competencies in the Continuous Quality Improvement Environment: A Framework for Appraising the Performance of Library Public Services Staff," Library Administration and Management 16 (Spring 2002): 69-72.
11. RUSA Task Force on Professional Competencies, "Professional Competencies for Reference and User Services Librarians," Reference & User Services Quarterly 42, no. 4 (2003): 290-95.
12. Reference and User Services Association, "Guidelines for Behavioral Performance of Reference and Information Services Professionals," RUSA/ALA, 1996. Accessed Apr. 21, 2004, www.ala.org/ala/rusa/rusaprotools/referenceguide/ guidelinesbehavioral.htm.
13. Mary M. Nofsinger, "Training and Retraining Reference Professionals: Core Competencies for the 21st Century," The Reference Librarian, no. 64 (1999): 9-19; RUSA Task Force on Professional Competencies, "Professional Competencies for Reference and User Services Librarians"; and Johannah Sherrer, "Thriving in Changing Times: Competencies for Today's Reference Librarians," Reference Librarian, no. 54 (1996): 11-20.
14. Mary M. Nofsinger, "Training and Retraining Reference Professionals: Core Competencies for the 21st Century," The Reference Librarian, no. 64 (1999): 9-19; RUSA Task Force on Professional Competencies, "Professional Competencies for Reference and User Services Librarians"; and Johannah Sherrer, "Thriving in Changing Times: Competencies for Today's Reference Librarians," Reference Librarian, no. 54 (1996): 11-20.
15. Mary M. Nofsinger, "Training and Retraining Reference Professionals: Core Competencies for the 21st Century," The Reference Librarian, no. 64 (1999): 9-19; RUSA Task Force on Professional Competencies, "Professional Competencies for Reference and User Services Librarians"; and Johannah Sherrer, "Thriving in Changing Times: Competencies for Today's Reference Librarians," Reference Librarian, no. 54 (1996): 11-20.
16. Nofsinger, "Training and Retraining Reference Professionals: Core Competencies for the 21st Century"; Cecilia Stafford and William M. Serban, "Core Competencies: Recruiting, Training and Evaluating in the Automated Reference Environment," Journal of Library Administration 13, nos. 1/2 (1990): 81-97; Virginia Massey-Burzio, "Education and Experience: Or, the MLS Is Not Enough," Reference Services Review 19 (Spring 1991): 72-74; Nofsinger, "Training and Retraining Reference Professionals: Core Competencies for the 21st Century"; and Dierdre C. Stam, "What Reference Librarians Need to Know," Bookmark 50 (Winter 1992): 173-79.
17. Nofsinger, "Training and Retraining Reference Professionals: Core Competencies for the 21st Century"; Cecilia Stafford and William M. Serban, "Core Competencies: Recruiting, Training and Evaluating in the Automated Reference Environment," Journal of Library Administration 13, nos. 1/2 (1990): 81-97; Virginia Massey-Burzio, "Education and Experience: Or, the MLS Is Not Enough," Reference Services Review 19 (Spring 1991): 72-74; Nofsinger, "Training and Retraining Reference Professionals: Core Competencies for the 21st Century"; and Dierdre C. Stam, "What Reference Librarians Need to Know," Bookmark 50 (Winter 1992): 173-79.
18. Nofsinger, "Training and Retraining Reference Professionals: Core Competencies for the 21st Century"; Cecilia Stafford and William M. Serban, "Core Competencies: Recruiting, Training and Evaluating in the Automated Reference Environment," Journal of Library Administration 13, nos. 1/2 (1990): 81-97; Virginia Massey-Burzio, "Education and Experience: Or, the MLS Is Not Enough," Reference Services Review 19 (Spring 1991): 72-74; Nofsinger, "Training and Retraining Reference Professionals: Core Competencies for the 21st Century"; and Dierdre C. Stam, "What Reference Librarians Need to Know," Bookmark 50 (Winter 1992): 173-79.
19. Nofsinger, "Training and Retraining Reference Professionals: Core Competencies for the 21st Century"; Cecilia Stafford and William M. Serban, "Core Competencies: Recruiting, Training and Evaluating in the Automated Reference Environment," Journal of Library Administration 13, nos. 1/2 (1990): 81-97; Virginia Massey-Burzio, "Education and Experience: Or, the MLS Is Not Enough," Reference Services Review 19 (Spring 1991): 72-74; Nofsinger, "Training and Retraining Reference Professionals: Core Competencies for the 21st Century"; and Dierdre C. Stam, "What Reference Librarians Need to Know," Bookmark 50 (Winter 1992): 173-79.
20. Nofsinger, "Training and Retraining Reference Professionals: Core Competencies for the 21st Century"; Cecilia Stafford and William M. Serban, "Core Competencies: Recruiting, Training and Evaluating in the Automated Reference Environment," Journal of Library Administration 13, nos. 1/2 (1990): 81-97; Virginia Massey-Burzio, "Education and Experience: Or, the MLS Is Not Enough," Reference Services Review 19 (Spring 1991): 72-74; Nofsinger, "Training and Retraining Reference Professionals: Core Competencies for the 21st Century"; and Dierdre C. Stam, "What Reference Librarians Need to Know," Bookmark 50 (Winter 1992): 173-79.
21. Massey-Burzio, "Education and Experience: Or, the MLS Is Not Enough."
22. Lois Buttlar and Rosemary Du Mont, "Library and Information Science Competencies Revisited," Journal of Education for Library and Information Science 37 (Winter 1996): 44-62.
23. Nofsinger, "Training and Retraining Reference Professionals: Core Competencies for the 21st Century."
24. I b i d.
25. Massey-Burzio, "Education and Experience: Or, the MLS Is Not Enough"; RUSA Task Force on Professional Competencies, "Professional Competencies for Reference and User Services Librarians."
26. Massey-Burzio, "Education and Experience: Or, the MLS Is Not Enough"; RUSA Task Force on Professional Competencies, "Professional Competencies for Reference and User Services Librarians."
27. Sherrer, "Thriving in Changing Times: Competencies for Today's Reference Librarians."
28. Penny Garrod, "Skills for New Information Professionals (Skip): An Evaluation of the Key Findings," Program 32 (July 1998): 241-63; RUSA Task Force on Professional Competencies, "Professional Competencies for Reference and User Services Librarians."
29. Penny Garrod, "Skills for New Information Professionals (Skip): An Evaluation of the Key Findings," Program 32 (July 1998): 241-63; RUSA Task Force on Professional Competencies, "Professional Competencies for Reference and User Services Librarians."
30. Sherrer, "Thriving in Changing Times: Competencies for Today's Reference Librarians."
31. Nofsinger, "Training and Retraining Reference Professionals: Core Competencies for the 21st Century."
32. RUSA Task Force on Professional Competencies, "Professional Competencies for Reference and User Services Librarians"; Stam, "What Reference Librarians Need to Know."
33. RUSA Task Force on Professional Competencies, "Professional Competencies for Reference and User Services Librarians"; Stam, "What Reference Librarians Need to Know."
34. Nofsinger, "Training and Retraining Reference Professionals: Core Competencies for the 21st Century."
35. Stafford and Serban, "Core Competencies: Recruiting, Training and Evaluating in the Automated Reference Environment."
36. RUSA Task Force on Professional Competencies, "Professional Competencies for Reference and User Services Librarians"; Nofsinger, "Training and Retraining Reference Professionals: Core Competencies for the 21st Century."
37. RUSA Task Force on Professional Competencies, "Professional Competencies for Reference and User Services Librarians"; Nofsinger, "Training and Retraining Reference Professionals: Core Competencies for the 21st Century."
38. Massey-Burzio, "Education and Experience: Or, the MLS Is Not Enough."
39. Stam, "What Reference Librarians Need to Know."
40. Jose-Marie Griffiths and Donald. W. King, New Directions in Library and Information Science Education (White Plains, N.Y.: Knowledge Industry Publications, 1986).
41. D. W. Livingstone, "Exploring the Icebergs of Adult Learning: Findings of the First Canadian Survey of Informal Learning Practices," Canadian Journal for the Study of Adult Education 13, no. 2 (1999): 49-72.
42. R. A. Noe, S. L. Wilk, E. J. Mullen, and J. E. Wanek, "Employee Development: Issues in Construct Definition and Investigation of Antecedents," in Improving Training Effectiveness in Work Organizations, ed. J. K. Ford, S. W. J. Kozlowski, K. Kraiger, E. Salas, and M. S. Teachout (Mahwah, N.J.: Lawrence Erlbaum, 1997), 153-89.
43. E. W. Stone, Factors Related to the Professional Development of Librarians (Metuchen, N.J.: Scarecrow Pr., 1969).
44. L. C. Parson, "Continuing Professional Education of Academic Librarians in Massachusetts: Practices, Perceptions and Preferences" (Ph.D. diss., Texas Women's University, 1988).
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46. J. Varlejs, "Librarians' Self-Directed Continuing Professional Learning" (Ph.D. diss., University of Wisconsin, 1996); J. Varlejs, "On Their Own: Librarians' Self-Directed, Work-Related Learning," Library Quarterly 69, no. 2 (1999): 173-201.
47. J. Varlejs, "Librarians' Self-Directed Continuing Professional Learning" (Ph.D. diss., University of Wisconsin, 1996); J. Varlejs, "On Their Own: Librarians' Self-Directed, Work-Related Learning," Library Quarterly 69, no. 2 (1999): 173-201.
48. Ruth E. Bauner, "Reference Ready Beyond the M.L.S.," The Reference Librarian, no. 30 (1990): 45-58.
49. Heather Blenkinsopp, "How's the Water? The Training of Reference Librarians," The Reference Librarian, no. 38 (1992): 175-81.
50. J. E. Mathieu and J. W. Martineau, "Individual and Situational Influences on Training Motivation," in Improving Training Effectiveness in Work Organizations, ed, J. K. Ford, S. W. J. Kozlowski, K. Kraiger, E. Salas, and M. S. Teachout (Mahwah, N.J.: Lawrence Erlbaum, 1997), 193-221; R. A. Noe and S. L. Wilk, "Investigation of the Factors That Influence Employees' Participation in Development Activities," Journal of Applied Psychology 78, no. 2 (1993): 291-302.
51. J. E. Mathieu and J. W. Martineau, "Individual and Situational Influences on Training Motivation," in Improving Training Effectiveness in Work Organizations, ed, J. K. Ford, S. W. J. Kozlowski, K. Kraiger, E. Salas, and M. S. Teachout (Mahwah, N.J.: Lawrence Erlbaum, 1997), 193-221; R. A. Noe and S. L. Wilk, "Investigation of the Factors That Influence Employees' Participation in Development Activities," Journal of Applied Psychology 78, no. 2 (1993): 291-302.
52. Noe and Wilk, "Investigation of the Factors That Influence Employees' Participation in Development Activities."
53. D. C. Chan, "Maintaining Professional Competence: Impact of Organizational and Individual Factors on the Updating Activities of Public Reference Librarians" (Ph.D. diss., University of Toronto, 2002).
54. Stone, factors Related to the Professional Development of Librarians.
55. Constantine Kapsalis, "Determinants of Employer-Sponsored Training: An Analysis of the 1994 Adult Education and Training Survey" (research papers prepared for Applied Research Branch, Human Resources Development Canada, August 1996).
56. G. G. Darkenwald and T. Valentine, "Factor Structure of Deterrents to Public Participation in Adult Education," Adult Education Quarterly 35, no. 4 (1985): 177-93; C. S. Scanlan and G. G. Darkenwald, "Identifying Deterrents to Participation in Continuing Education," Adult Education Quarterly 34, no. 5 (1984): 155-66.
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58. Scanlan and Darkenwald, "Identifying Deterrents to Participation in Continuing Education."
59. J. G. Dorsett, "Understanding the Relationship between Age and the Updating Process: The Creation of a Model" (Ph.D. diss., University of Akron, Ohio, 1994); S. W. J. Kozlowski and B. M. Hulls, "An Exploration of Climates for Technical Updating and Performance," Personnel Psychology 40, no. 3 (1987): 539-63; and T. P. Schambach, "Maintaining Professional Competence: An Evaluation of Factors Affecting Professional Obsolescence of Information Technology Professionals" (Ph.D. diss., University of South Florida, Tampa, 1994).
60. J. G. Dorsett, "Understanding the Relationship between Age and the Updating Process: The Creation of a Model" (Ph.D. diss., University of Akron, Ohio, 1994); S. W. J. Kozlowski and B. M. Hulls, "An Exploration of Climates for Technical Updating and Performance," Personnel Psychology 40, no. 3 (1987): 539-63; and T. P. Schambach, "Maintaining Professional Competence: An Evaluation of Factors Affecting Professional Obsolescence of Information Technology Professionals" (Ph.D. diss., University of South Florida, Tampa, 1994).
61. J. G. Dorsett, "Understanding the Relationship between Age and the Updating Process: The Creation of a Model" (Ph.D. diss., University of Akron, Ohio, 1994); S. W. J. Kozlowski and B. M. Hulls, "An Exploration of Climates for Technical Updating and Performance," Personnel Psychology 40, no. 3 (1987): 539-63; and T. P. Schambach, "Maintaining Professional Competence: An Evaluation of Factors Affecting Professional Obsolescence of Information Technology Professionals" (Ph.D. diss., University of South Florida, Tampa, 1994).
62. Constantine Kapsalis, "Employee Training: An International Perspective" (Ottawa, Canada: Statistics Canada, 1997).
63. Livingstone, "Exploring the Icebergs of Adult Learning: Findings of the First Canadian Survey of Informal Learning Practices." Comparable statistics for the United States are not available.
64. I b i d.
65. K. Rubenson and G. Xu, "Barriers to Participation in Adult Education and Training: Towards a New Understanding," in New Patterns of Adult Learning: A Six-Country Comparative Study, ed. P. Belanger and A. Tuijnman (Oxford, U.K.: Elsevier Science, 1997), 77-100.