Managing the 21st century reference department: Competencies

Reference Librarian

Volumn 39, Issue 81, 2003, Pages 35-50

  Osa, Justina O ^a  

^a PENNSYLVANIA STATE UNIVERSITY   (United States)

Author keywords

21st century; Competencies; Leading; Managing; Reference department

Indexed keywords

EID: 84896097254     PISSN: 02763877     EISSN: 15411117     Source Type: Journal    
DOI: 10.1300/J120v39n81_04     Document Type: Article

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