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Volumn 51, Issue 1, 2009, Pages 45-52

The Three R's: Rapport, Relationship, and Reference

Author keywords

Neuro Linguistic programming; Patron Staff interactions; Rapport; Reference services

Indexed keywords


EID: 77951556146     PISSN: 02763877     EISSN: 15411117     Source Type: Journal    
DOI: 10.1080/02763870903361995     Document Type: Article
Times cited : (6)

References (14)
  • 1
    • 3242770215 scopus 로고
    • Andreas, Steve, and Charles Faulkner, eds., New York: Quill
    • Andreas, Steve, and Charles Faulkner, eds. 1994. NLP: The new technology of achievement. New York: Quill.
    • (1994) NLP: The New Technology of Achievement
  • 6
    • 71149099325 scopus 로고
    • Reference success: Does the 55 percent rule tell the whole story?
    • Durrance, Joan. 1989. Reference success: Does the 55 percent rule tell the whole story? Library Journal 114: 31-6.
    • (1989) Library Journal , vol.114 , pp. 31-36
    • Durrance, J.1
  • 10
    • 85166999096 scopus 로고    scopus 로고
    • NLP Comprehensive. (n.d.), accessed July 1
    • NLP Comprehensive. (n.d.). What is NLP: Frequently Asked Questions about NLP. http://www.nlpco.com/pages/misc/faq.php (accessed July 1, 2009).
    • (2009)
  • 14
    • 33745054408 scopus 로고    scopus 로고
    • NLP revisited: Nonverbal communications and signals of trustworthiness
    • Wood, John Andy. 2006. NLP revisited: Nonverbal communications and signals of trustworthiness. Journal of Selling and Personal Management 26: 197-204.
    • (2006) Journal of Selling and Personal Management , vol.26 , pp. 197-204
    • Wood, J.A.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.