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Volumn 7, Issue 1, 2005, Pages 6-20

Understanding User Resistance and Acceptance during the Implementation of an Order Management System: A Case Study Using the Equity Implementation Model1

Author keywords

Case Study; Equity Implementation Model; Information Systems; Information Systems Implementation; Resistance to Change; User Acceptance

Indexed keywords


EID: 34548393449     PISSN: 15228053     EISSN: 23336897     Source Type: Journal    
DOI: 10.1080/15228053.2005.10856057     Document Type: Article
Times cited : (64)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.