메뉴 건너뛰기




Volumn 37, Issue 1, 2000, Pages 25-36

User resistance and strategies for promoting acceptance across system types

Author keywords

MIS success; Resistance to change; Systems implementation; User acceptance

Indexed keywords


EID: 0001882679     PISSN: 03787206     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0378-7206(99)00032-4     Document Type: Article
Times cited : (200)

References (44)
  • 2
    • 0347594705 scopus 로고    scopus 로고
    • End user training - Revisited
    • A.K. Aggarwal, End user training - revisited, Journal of End User Computing 10(3) (1998), pp. 32-33.
    • (1998) Journal of End User Computing , vol.10 , Issue.3 , pp. 32-33
    • Aggarwal, A.K.1
  • 3
    • 0022148693 scopus 로고
    • Managerial considerations in participative design of MIS/DSS
    • E.F. Anderson, Managerial considerations in participative design of MIS/DSS, Information & Management 9(4) (1985), pp. 201-207.
    • (1985) Information & Management , vol.9 , Issue.4 , pp. 201-207
    • Anderson, E.F.1
  • 4
    • 72249114849 scopus 로고
    • Information systems success: The quest for the dependent variable
    • W.H. DeLone, E.R. McLean, Information systems success: the quest for the dependent variable, Information Systems Research 3(1) (1992), pp. 60-95.
    • (1992) Information Systems Research , vol.3 , Issue.1 , pp. 60-95
    • Delone, W.H.1    McLean, E.R.2
  • 5
    • 0021613232 scopus 로고
    • An investigation of user-led systems design: Rational and political perspectives
    • C. Franz, D. Robey, An investigation of user-led systems design: rational and political perspectives, Communications of the ACM 27(12) (1984), pp. 1202-1209.
    • (1984) Communications of the ACM , vol.27 , Issue.12 , pp. 1202-1209
    • Franz, C.1    Robey, D.2
  • 7
    • 0029341392 scopus 로고
    • Contemporary application domain taxonomies
    • R.L. Glass, I. Vessey, Contemporary application domain taxonomies, IEEE Software 12(7) (1995), pp. 63-76.
    • (1995) IEEE Software , vol.12 , Issue.7 , pp. 63-76
    • Glass, R.L.1    Vessey, I.2
  • 8
    • 0002959189 scopus 로고
    • A framework for management information systems
    • G.A. Gorry, M.S. Scott Morton, A framework for management information systems, Sloan Management Review 13(1) (1971), pp. 55-77.
    • (1971) Sloan Management Review , vol.13 , Issue.1 , pp. 55-77
    • Gorry, G.A.1    Scott, M.S.2    Morton3
  • 9
    • 0346621797 scopus 로고
    • Implementation as a Process of Change: A Framework and Empirical Study
    • Center for Information Systems Research, Massachusetts Institute of Technology, Cambridge
    • M.J. Ginzberg, Implementation as a Process of Change: A Framework and Empirical Study, Rept. CISR-13, Center for Information Systems Research, Massachusetts Institute of Technology, Cambridge, 1975.
    • (1975) Rept. CISR-13
    • Ginzberg, M.J.1
  • 15
    • 0037501729 scopus 로고
    • Information systems development and communicative action theory
    • M.A. Janson, C.C. Woo, L.D. Smith, Information systems development and communicative action theory, Information & Management 25 (1993), pp. 59-72.
    • (1993) Information & Management , vol.25 , pp. 59-72
    • Janson, M.A.1    Woo, C.C.2    Smith, L.D.3
  • 16
    • 0003724913 scopus 로고    scopus 로고
    • Evaluation criteria weights by user and system type
    • J.J. Jiang, G. Klein, Evaluation criteria weights by user and system type, Data Base 27(3) (1996), pp. 63-69.
    • (1996) Data Base , vol.27 , Issue.3 , pp. 63-69
    • Jiang, J.J.1    Klein, G.2
  • 17
    • 53349172568 scopus 로고
    • Model of users' perspective on change: The case of information systems technology implementation
    • K. Joshi, Model of users' perspective on change: the case of information systems technology implementation, MIS Quarterly 15(2) (1991), pp. 229-242.
    • (1991) MIS Quarterly , vol.15 , Issue.2 , pp. 229-242
    • Joshi, K.1
  • 18
    • 0011345476 scopus 로고
    • A causal path model of the overall user attitudes toward the MIS function: The case of user information satisfaction
    • K. Joshi, A causal path model of the overall user attitudes toward the MIS function: the case of user information satisfaction, Information & Management 22 (1992), pp. 77-88.
    • (1992) Information & Management , vol.22 , pp. 77-88
    • Joshi, K.1
  • 19
    • 0347243189 scopus 로고    scopus 로고
    • Guaranteeing rights for the user
    • C.M. Karat, Guaranteeing rights for the user, Communications of the ACM 41(12) (1998), pp. 29-31.
    • (1998) Communications of the ACM , vol.41 , Issue.12 , pp. 29-31
    • Karat, C.M.1
  • 20
    • 84974744330 scopus 로고
    • Information systems and organizational change
    • P.G.W. Keen, Information systems and organizational change, Communications of the ACM 24(1) (1981), pp. 24-32.
    • (1981) Communications of the ACM , vol.24 , Issue.1 , pp. 24-32
    • Keen, P.G.W.1
  • 21
    • 0031315881 scopus 로고    scopus 로고
    • The significance of information systems research on emerging technologies: Seven information technologies that promise to improve managerial effectiveness
    • K.E. Kendall, The significance of information systems research on emerging technologies: seven information technologies that promise to improve managerial effectiveness, Decision Sciences 28(4) (1997), pp. 775-792.
    • (1997) Decision Sciences , vol.28 , Issue.4 , pp. 775-792
    • Kendall, K.E.1
  • 22
    • 0000191177 scopus 로고
    • An experimental validation of the Gorry and Scott Morton framework
    • P.J. Kirs, G.L. Sanders, R.P. Cervany, D. Robey, An experimental validation of the Gorry and Scott Morton framework, MIS Quarterly 13(2) (1989), pp. 183-197.
    • (1989) MIS Quarterly , vol.13 , Issue.2 , pp. 183-197
    • Kirs, P.J.1    Sanders, G.L.2    Cervany, R.P.3    Robey, D.4
  • 23
    • 0041091240 scopus 로고
    • Training and the organizational consequences of technological change: A case study of computer-aided design and drafting
    • U.E. Gattiker, L. Larwood (Eds.), de Gruyter, New York
    • K.J. Klein, R.J. Hall, M. Laliberte, Training and the organizational consequences of technological change: a case study of computer-aided design and drafting, in: U.E. Gattiker, L. Larwood (Eds.), Technological Innovation and Human Resources: End-User Training, de Gruyter, New York, 1990, pp. 7-36.
    • (1990) Technological Innovation and Human Resources: End-User Training , pp. 7-36
    • Klein, K.J.1    Hall, R.J.2    Laliberte, M.3
  • 24
    • 84976842442 scopus 로고
    • Social analysis of computing: Theoretical perspectives in recent empirical research
    • R. Kling, Social analysis of computing: theoretical perspectives in recent empirical research, Computing Surveys 12(1) (1980), pp. 61-110.
    • (1980) Computing Surveys , vol.12 , Issue.1 , pp. 61-110
    • Kling, R.1
  • 26
    • 0010057750 scopus 로고
    • The management of change: Guidelines for the successful implementation of information systems
    • A. Brown (Ed.), Chapman & Hall, London, UK
    • F.F. Land, The management of change: guidelines for the successful implementation of information systems, in A. Brown (Ed.), Creating a Business-based IT Strategy, Chapman & Hall, London, UK, 1992, pp. 145-157.
    • (1992) Creating a Business-based it Strategy , pp. 145-157
    • Land, F.F.1
  • 28
    • 21844522043 scopus 로고
    • Minimizing Resistance to Technological Change: A Power and Politics Approach
    • Fall
    • T.L. Legare, Minimizing Resistance to Technological Change: A Power and Politics Approach, Information Systems Management, Fall 1995, pp. 59-61.
    • (1995) Information Systems Management , pp. 59-61
    • Legare, T.L.1
  • 29
    • 0020765012 scopus 로고
    • Politics and MIS implementation
    • M.L. Markus, Politics and MIS implementation, Communications of the ACM 26(6) (1983), pp. 430-444.
    • (1983) Communications of the ACM , vol.26 , Issue.6 , pp. 430-444
    • Markus, M.L.1
  • 30
    • 0040427724 scopus 로고    scopus 로고
    • The influence of human factors and specialist involvement on information systems success
    • M.G. Martinsons, P.K.C. Chong, The influence of human factors and specialist involvement on information systems success, Human Relations 52(1) (1999), pp. 123-152.
    • (1999) Human Relations , vol.52 , Issue.1 , pp. 123-152
    • Martinsons, M.G.1    Chong, P.K.C.2
  • 31
    • 0345990580 scopus 로고
    • Human values and the introduction of technological change
    • E. Mumford, Human values and the introduction of technological change, Manchester Business School Review 3(2) (1979), pp. 13-17.
    • (1979) Manchester Business School Review , vol.3 , Issue.2 , pp. 13-17
    • Mumford, E.1
  • 32
    • 0347882113 scopus 로고
    • Participation - What does it mean and how can it be achieved
    • E. Mumford, Participation - what does it mean and how can it be achieved, Manchester Business School Review 5(3) (1981), pp. 7-11.
    • (1981) Manchester Business School Review , vol.5 , Issue.3 , pp. 7-11
    • Mumford, E.1
  • 33
  • 35
    • 0011407649 scopus 로고
    • Successful implementation on end-user computing
    • S. Rivard, Successful implementation on end-user computing, Interfaces 17(3) (1984), pp. 25-33.
    • (1984) Interfaces , vol.17 , Issue.3 , pp. 25-33
    • Rivard, S.1
  • 36
    • 0001332027 scopus 로고
    • Measuring managers' mind: The assessment of style in human information processing
    • D. Robey, W. Taggart, Measuring managers' mind: the assessment of style in human information processing, Academy of Management Review 6(3) 1981.
    • (1981) Academy of Management Review , vol.6 , Issue.3
    • Robey, D.1    Taggart, W.2
  • 37
    • 0041091236 scopus 로고
    • Managing the change to an automated office: Lessons from five case studies
    • D.M. Rousseau, Managing the change to an automated office: lessons from five case studies, Office: Technology and People 4 (1989), pp. 31-52.
    • (1989) Office: Technology and People , vol.4 , pp. 31-52
    • Rousseau, D.M.1
  • 40
    • 0039638800 scopus 로고
    • Computerization and management: A study of conflict and change
    • H.A. Smith, J.D. McKeen, Computerization and management: a study of conflict and change, Information & Management 22 (1992), pp. 53-64.
    • (1992) Information & Management , vol.22 , pp. 53-64
    • Smith, H.A.1    McKeen, J.D.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.