A cross-cultural comparison of tourists' cultural behavioural intentions

e-Review of Tourism Research

Volumn 9, Issue 5, 2011, Pages 190-220

  Ramkissoon, Haywantee ^a   Uysal, Muzaffer ^b   Brown, Keith ^c  

^a MONASH UNIVERSITY   (Australia)

^b PAMPLIN COLLEGE OF BUSINESS   (United States)

^c CAPE BRETON UNIVERSITY   (Canada)

Author keywords

Behavioural intentions; Cross cultural; Cultural tourism; Mauritius

Indexed keywords

EID: 84863329722     PISSN: 19415842     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (85)

1. Assael, H. (1992). Consumer behavior and marketing action. Boston: PWS-Kent.
2. Baek, S., Ham, S., & Yang, I. (2006). A cross-cultural comparison of fast food restaurant selection criteria between Korean and Filipino college students. Hospitality Management, 25, 638-698.
3. Baloglu, S. and Mangaloglu M. (2001). Tourism destination images of Turkey, Greece and Italy as perceived by US-based tour operators and travel agents. Tourism Management 22: 1-9.
4. Brislin, R. W. (1976). Comparative research methodology: Cross cultural studies. International Journal of Psychology, 11(3), 215-229.
5. Cai, L. A, Feng, R. and Breiter, D. (2004). Tourist purchase decision involvement and information preferences. Journal of Vacation Marketing 10(2): 138-148.
6. Chang, J. (2006). Segmenting tourists to aboriginal cultural festivals: an example in the Rukai travel area, Taiwan. Tourism Management, 27: 1224-1234.
7. Chang, L. Y., & Liu, W. (2009). Temple fairs in Taiwan: Environmental strategies and competitive advantage for cultural tourism. Tourism Management, 30, 900-904.
8. Chen, C., & Gursoy, D. (2000). Hospitality Management. Cross-cultural comparison of the information sources used by first-time and repeat travelers and its marketing implications, 191-203.
9. Chen, C., & Tsai, D. (2007). How destination image and evaluative factors affect behavioural intentions?. Tourism Management, 28(4), 1115-1122.
10. Chen, J. S. (2000). A case study of Korean outbound travelers' destination images by using correspondence analysis. Tourism Management, 22(4), 345-350.
11. Chen, J. S. (2000). Cross-cultural differences in travel information acquisition among tourists from three Pacific-rim countries. Journal of Hospitality and Tourism Research, 24(2), 239-251.
12. Chhabra, D. (2008). Positioning museums on an authenticity continuum. Annals of Tourism Research, 35(2), 427-447.
13. Cohen, E. (1988). Authenticity and commoditization in tourism. Annals of Tourism Research 15: 371-386.
14. Fakeye, P. C., & Crompton, J. L. (1991). Image differences between prospective, first time and repeat visitors to the Lower Rio Grande Valley. Journal of Travel Research, 30(2), 10-16.
15. Funk, D. C., & Bruun, T. J. (2007). The role of socio-psychological and culture-education motives in marketing international sport tourism: a cross-cultural perspective. Tourism Management, 28, 806-819.
16. González, M. E. A., Comesana, L. R., & Brea, J. A. F. (2007). Assessing tourist behavioral intentions through perceived service quality and customer satisfaction. Journal of Business Research:, 60(153-160.).
17. Gray, H. P. (1970). International travel -international trade. London: Heath Lexington.
18. Grayson, K. and Martinec, R. (2004). Consumer perceptions of iconicity and indexicality and their influence on assessments of authentic market offerings. Journal of Consumer Research 31(2): 296-312.
19. Gursoy, D. (2001). Development of travelers' information search behavior model. Unpublished doctoral dissertation. Virginia Polytechnic Institute and State University.
20. Gursoy, D., & Chen, J. S. (2000). Competitive analysis of cross-cultural information search behavior. Tourism Management, 21(6), 583-590.
21. Gursoy, D., & Umbreit, W. T. (2004). Toursist information search behavior: Cross-cultural comparison of European Union member states. International Journal of Hospitality Management, 23(1), 55-70.
22. Hair, J. F., Anderson, R. E., Tatham, R. L., and Black, W. C. (1998). Multivariate data analysis with readings. New York: Macmillan Publishing.
23. Hall, C. M. (2007). Response to Yeoman et al: the fakery of 'the authentic tourist.. Tourism Management, 28, 1139-1140.
24. Hall, C. M. (2007). Response to Yeoman et al: the fakery of 'the authentic tourist. Tourism Management 28: 1139-1140.
25. Hofstede, G. (1991). Cultures and organizations: Software of the mind. New York: McGraw-Hill.
26. Hofstede, G. (Ed.). (1980). Cultural consequences: Comparing values, behaviors, institutions (2nd ed.). Berverly Hills, CA: Sage.
27. Hsieh, Y., & Lin, Y. (2010). Bed and Breakfast operators' work and personal life balance: A cross-cultural comparison. International Journal of Hospitality Management, 29, 576-581.
28. Huang, J. H., Huang, C. T., & Wu, S. (1996). National character and response to unsatisfactory hotel service. International Journal of Hospitality Management, 15(229-243).
29. Iverson, T. J. (1997). Decision timing: A comparison of Korean and Japanese travellers. International Journal of Hospitality Management, 16(2), 209-219.
30. Kang, D. and Mastin, T. (2008). How cultural difference affect international tourism public relations websites. A comparative analysis using Hofstede's cultural dimensions. Public Relations Review, 34, 54-56.
31. Kim, C. (1998). Cross-cultural perspectives on motivation. Annals of Tourism Research, 25(4), 202-204.
32. Kim, S. S., & Morrison, A. M. (2005). Change of images of South Korea among foreign tourists after the 2002 FIFA World Cup. Tourism Management, 26, 233-247.
33. Kim, S. S., Wong, K. K. F., & Cho, M. (2007). Assessing the economic value of a world heritage site and willingness-to-pay determinants: A case of Changdeok palace. Tourism Management, 28, 317-322.
34. Kim, S., & Lee, S. (2000). Understanding the cultural differences in tourist motivation between Anglo-American and Japanese tourists. Journal of Travel and Tourism Marketing, 9(1/2), 153-170.
35. Kim, S., & Prideaux, B. (2003). A cross-cultural study of airline passengers. Annals of Tourism Research, 30(2), 489-492.
36. Kim, S., Prideaux, B., & Kim, S. (2002). A cross-cultural study on casino guests by casino employees. Tourism Management, 23, 511-520.
37. Kim, Y., & Lee, H. (2009). Passenger complaints under irregular airline conditions - cross cultural study. Journal of Air Transport Management, 15, 350-353.
38. Kolar, T. and Zabkar, V. (In Press). A consumer-based model of authenticity: an oxymoron or the foundation of cultural heritage marketing? Tourism Management, 31(5), 652-664.
39. Kozak, M. (2002). Comparative analysis of tourist motivations by nationality and destinations. Tourism Management, 221-232.
40. Krippendorf, J. (1987). The holidaymakers: Understanding the impact of leisure and travel. London: Heinemann-Butterworth.
41. Lam, T., & Hsu, C. H. C. (2006). Predicting behavioral intention of choosing a travel destination. Tourism Management, 32(4), 839-858.
42. Lee, G., & Lee, C. (2009). Cross-cultural comparison of the image of Guam perceived by Korean and Japanese leisure travelers: importance-performance analysis Tourism Management, 30, 922-931.
43. Levy, S. E. (2010). The hospitality of the host: A cross-cultural examination of managerially facilitated consumer-to-consumer interactions. International Journal of Hospitality Management, 29, 319-327.
44. March, R. (1997). Diversity in Asian outbound travel industries: a comparison between Indonesia, Thailand, Taiwan, South Korea and Japan. International Journal of Hospitality Management, 16(2), 231-238.
45. Master, H., & Prideaux, B. (2000). Culture and vacation satisfaction: A study of taiwanese tourists in South East Queensland. Tourism Management, 21(445-449).
46. Mattilla, A. S. (1999). The role of culture and purchase motivation in service encounter evaluations. Journal of Services Marketing, 13(4/5), 376-389.
47. McIntosh, A. and Prentice, R. (1999). Affirming authenticity: consuming cultural heritage. Annals of Tourism Research 26: 589-612.
48. McKercher, B. (2004). A comparative study of international cultural tourists. Journal of Hospitality and Tourism Management, 11(2), 95-107.
49. Mihalic, B., Uysal, M., & Pan, M. (1993). A comparison of information sources used by vacationing Germans and Japanese. Hospitality Research J, 18(3), 39-46.
50. Money, R. B., & Crotts, J. C. (2003). The effect of uncertainty avoidance on information search, planning and purchases of international travel vacations. Tourism Management, 24, 191-202.
51. Mowen, J. C. (1993). Consumer Behavior. USA: Macmillan.
52. Ortega, E., & Rodriguez, B. (2007). Information at tourism destinations: Importance and cross-cultural differences between international and domestic tourists. Journal of Business Research, 60, 146-152.
53. Peterson, M. (2007). Effects of income, assets and age on the vacationing behaviour of US consumers. Journal of Vacation Marketing, 13(1), 29-43.
54. Philipp, S. F. (1994). Race and tourism choice: A legacy of discrimination? Annals of Tourism Research, 21, 479-488.
55. Pizam, A., & Jeong, G. (1996). Cross-cultural tourists behaviour. Tourism Management, 17(4), 277-286.
56. Pizam, A., & Sussman, S. (1995). Does nationality affect tourist behaviour? Annals of Tourism Research, 22(4), 901-917.
57. Plog, S. C. (1974). Why destination areas rise and fall in popularity?. Cornell Hotel and Restaurant Administration Quarterly November, 13-16.
58. Plog, S. C. (2004). Leisure travel: Upper Saddle River, NJ: Pearson.
59. Poria, Y., Butler, R. and Airey, D. (2003). The core of heritage tourism. Annals of Tourism Research 30(1): 238-254.
60. Pyo, S., Mihalic, B., & Uysal, M. (1989). Attraction attributes and motivations: A canonical correlation analysis. Annals of Tourism Research, 16, 277-282.
61. Ramkissoon, H., & Nunkoo, R. (2008). Information search behaviour of European tourists visiting Mauritius. Tourism, An Interdisciplinary Journal, 56(1), 7-21.
62. Ramkissoon, H., & Uysal, M. (in press). The effects of perceived authenticity, information search behaviour, motivation and destination imagery on cultural behavioural intentions of tourists. Current Issues in Tourism.
63. Reisinger, Y., & Turner, L. (1997). Cross-cultural differences in tourism: Indonesian tourists in Australia. Tourism Management, 18(3), 139-147.
64. Richards, G. (1996). Production and consumption of European cultural tourism. Annals of Tourism Research, 23(2), 261-283.
65. Rokeach, M. (1973). The nature of human values. New York: Free Press.
66. Rokeach, M. (1979). Understanding human values: Individual and societal. New York: Free Press.
67. Seddighi, H. R., Nuttall, M. W., & Theocharous, A. L. (2001). Does cultural background of tourists influence the destination choice? An empirical study with special reference to political instability. Tourism Management, 22, 181-191.
68. Stylianou-Lambert, T. (2011). Gazing from home: cultural tourism and arts museums. Annals of Tourism Research, 38(2), 403-421.
69. Sussman, S., & Rashcovsky, C. (1997). A cross-cultural analysis of English and French Canadians' vacation travel patterns. International Journal of Hospitality Management, 16(2), 191-208.
70. Tabachnick, B. G., & Fidell, L. S. (Eds.). (1996). Using multivariate statistics (3rd ed.). New York, NY, USA: Harper Collins College Publishers Inc.
71. Thomlinson, J. (1991). Cultural Imperialism: A critical introduction. London: Pinter.
72. Uysal, M., & Hagan, L. (1993). Motivations of pleasure travel and tourism. In M. Khan, M. Olsen & T. Var (Eds.), Encyclopedia of Hospitality and Tourism (pp. 798-810). New York: Van Nostrand Reinhold.
73. Uysal, M., McDonald, C. D., & Reid, L. J. (1990). Sources of information used by international visitors to UDS parks and natural areas. Journal of Park and Recreation Administration, 8(1), 51-59.
74. Van de Vijver, F., & Hambleton, R. (1996). Translating tests: Some practical guidelines. European Psychologist, 1(2), 89-99.
75. van der Ark, L., & Richards, G. (2006). Attractiveness of cultural activities in European cities: A latent class approach. Tourism Management, 27, 1408-1413.
76. Van Maanen, J., & Laurent, A. (1993). The flow of culture: some notes on globalization and the multinational corporation In S. Ghohal & D. E. Westney (Eds.), Organization theory and the multinational corporation (pp. 275-312). London: St. Martin's Press.
77. Were. (1982). Cultural renaissance and national development: Some reflections on the Kenya cultural problem. Journal of Eastern Africa Research and Development, 12, 1-11.
78. Werner, O., & Campbell, D. T. (1970). Translating, working through interpreters, and the problem of decentering. In R. Naroll & R. Cohen (Eds.), A handbook of method in cultural anthropology (pp. 398-420). New York: The Natural History Press.
79. Williams, R. (1958). Culture is ordinary. In R. Gale (Ed.), Resources of hope. London: Verso.
80. Williams, R. (1976). Keywords. London Fontana.
81. Winsted, K. F. (1997). The service experience in two cultures: A behavioral perspective. Journal of Retailing, 73(3), 337-360.
82. Wong, S., & Lau, E. (2001). Understanding the behavior of Hong Kong Chinese touristson group tour packages. Journal of Travel Research, 40(1), 57-67.
83. Yoon, Y. and Uysal, M. (2005). An examination of the effects of motivation and satisfaction on destination loyalty: a structural model. Tourism Management 26: 45-56.
84. Yu, J. and Ko, T. (in press). A cross-cultural study of perceptions of medical tourism among Chinese. Japanese, and Korean tourists in Korea. Tourism Management (2011). DOI.1016.j.tourman.2011.02.002.
85. Yuksel, A., Kilinc, U. K., & Yuksel, F. (2006). Cross-cultural analysis of hotel customers' attitudes toward complaining and their complaining behaviours. Tourism Management, 27, 11-24.