Refinement of the technology readiness index scale: A replication and cross-validation in the self-service technology context

Journal of Service Management

Volumn 23, Issue 1, 2012, Pages 34-53

  Lin, Jiun Sheng Chris ^a   Hsieh, Pei Ling ^b  

^a NATIONAL TAIWAN UNIVERSITY   (Taiwan)

^b TAKMING UNIVERSITY OF SCIENCE AND TECHNOLOGY   (Taiwan)

Author keywords

Consumer behaviour; Cross validation; Internet; Measurement invariance; Mobile technology; Replication; Scale refinement; Self service technologies; Taiwan; Technology readiness index

Indexed keywords

EID: 84863287827     PISSN: 17575818     EISSN: None     Source Type: Journal    
DOI: 10.1108/09564231211208961     Document Type: Article

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