Service Locus of Control: Its Conceptualization and Measurement

Journal of Service Research

Volumn 4, Issue 4, 2002, Pages 312-324

  Bradley, Graham L ^a   Sparks, Beverley A ^a  

^a GRIFFITH UNIVERSITY   (Australia)

Author keywords

comfort; consumer; relationships; scale; service

Indexed keywords

EID: 84992791245     PISSN: 10946705     EISSN: None     Source Type: Journal    
DOI: 10.1177/1094670502004004008     Document Type: Article

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