Using IT to share knowledge and the TRA

Journal of Knowledge Management

Volumn 16, Issue 3, 2012, Pages 461-479

  Casimir, Gian ^a   Ng, Yong Ngee Keith ^b   Cheng, Chai Liou Paul ^c  

^a UNIVERSITY OF NEWCASTLE   (Australia)

^b SOUTHERN CROSS UNIVERSITY   (Australia)

^c UNIVERSITI TUN ABDUL RAZAK   (Malaysia)

Author keywords

Expected association; Expected contribution; Expected rewards; Information technology; Knowledge sharing; Theory of reasoned action

Indexed keywords

EID: 84861811915     PISSN: 13673270     EISSN: None     Source Type: Journal    
DOI: 10.1108/13673271211238779     Document Type: Article

References (81)

1. Adams, J.S. (1963), "Toward an understanding of inequity" in Journal of Abnormal and Social Psychology, Vol. 67, No. 5, pp. 422-36.
2. Ajzen, I. and Fishbein, M. (1975), Belief, Attitude, Intention and Behaviour: An Introduction to Theory and Research, Addison-Wesley, Reading, MA.
3. Ajzen, I. and Fishbein, M. (1980), Understanding Attitudes and Predicting Social Behavior, Prentice Hall, Englewood Cliffs, NJ.
4. Alavi, M. and Leidner, D. (1999), "Review: knowledge management and knowledge management systems: conceptual foundations and research issues" in MIS Quarterly, Vol. 25, No. 1, pp. 117-36.
5. Allen, N. and Meyer, J. (1990), "The measurement and antecedents of affective, continuance, and normative commitment to the organization" in Journal of Occupational Psychology, Vol. 63, No. 1, pp. 1-18.
6. Antonova, A., Csepregi, A. and Marchev, A. (2011), "How to extend the ICT used at organizations for transferring and sharing knowledge" in IUP Journal of Knowledge Management, Vol. 9, No. 1, pp. 37-56.
7. Ardichvilli, A., Page, V. and Wentling, T. (2003), "Motivation and barriers to participation in virtual knowledge-sharing communities of practice" in Journal of Knowledge Management, Vol. 7, No. 1, pp. 64-77.
8. Ba, S., Stallaert, J. and Whinston, A. (2001), "Research commentary: introducing a third dimension in information systems design: the case for incentive alignment" in Information Systems Research, Vol. 12, No. 3, pp. 225-39.
9. Bagozzi, R. and Warshaw, P. (1990), "Trying to consume" in Journal of Consumer Research, Vol. 17, No. 2, pp. 127-40.
10. Bandura, A. (1997), Self-efficacy: The Exercise of Control, Freeman, New York, NY.
11. Baron, R. and Kenny, D. (1986), "The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations" in Journal of Personality and Social Psychology, Vol. 51, No. 6, pp. 1173-82.
12. Baruch, Y. and Holtom, B. (2008), "Survey response rate levels and trends in organizational research" in Human Relations, Vol. 61, No. 8, pp. 1139-60.
13. Blau, P. (1964), Exchange and Power in Social Life, Wiley, New York, NY.
14. Bock, G. and Kim, Y. (2002), "Breaking the myths of rewards: an exploratory study of attitudes about knowledge sharing" in Information Resources Management Journal, Vol. 15, No. 2, pp. 14-21.
15. Bock, G.W., Zmud, R.W., Kim, Y. and Lee, J. (2005), "Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological forces, and organizational climate" in MIS Quarterly, Vol. 29, No. 1, pp. 87-111.
16. Boyatzis, R. (1982), The Competent Manager: A Model for Effective Performance, Wiley, New York, NY.
17. Brandt, R. (1995), "Punished by rewards? A conversation with Alfie Kohn" in Educational Leadership, Vol. 53, No. 1, pp. 13-16.
18. Bryant, S. (2005), "The impact of peer mentoring on knowledge creation and sharing: an empirical study in a software firm" in Group and Organization Management, Vol. 30, No. 3, pp. 319-38.
19. Chatzoglou, P. and Vraimaki, E. (2009), "Knowledge-sharing behaviour of bank employees in Greece" in Business Process Management Journal, Vol. 15, No. 2, pp. 245-66.
20. Chin, W. (1998), "The partial least squares approach to structural equation modelling" in Marcoulides, G.A. (Ed.), Modern Methods for Business Research, Erlbaum, London, pp. 295-336.
21. Coleman, J. (1988), "Social capital in the creation of human capital" in American Journal of Sociology, Vol. 94, pp. 95-120.
22. Constant, D., Kiesler, S. and Sproull, L. (1994), "What's mine is ours, or is it? A study of attitudes about information sharing" in Information Systems Research, Vol. 5, No. 4, pp. 400-21.
23. Coon, D. (2004), Introduction to Psychology: Gateways to Mind and Behavior, Thompson/Wadsworth, Belmont, CA.
24. Cruz, N., Perez, V. and Cantero, C. (2009), "The influence of employee motivation on knowledge transfer" in Journal of Knowledge Management, Vol. 13, No. 6, pp. 478-90.
25. Ding, Z. and Ng, F. (2009), "Knowledge sharing among architects in a project design team: an empirical test of theory of reasoned action in China" in Chinese Management Studies, Vol. 3, No. 2, pp. 130-42.
26. Edwin, A.J., Marise, P.B., Toon, W.T. and Henk, V.F. (2006), "Ethnic, gender differences in applicants' decision-making processes: an application of the theory of reasoned action" in International Journal of Selection and Assessment, Vol. 14, No. 2, pp. 156-75.
27. Fernie, S., Green, S., Weller, S. and Newcombe, R. (2003), "Knowledge sharing: context, confusion and controversy" in International Journal of Project Management, Vol. 21, No. 3, pp. 177-87.
28. Fukukawa, K. (2002), "Developing a framework for ethically questionable behavior in consumption" in Journal of Business Ethics, Vol. 41, Nos 1/2, pp. 99-119.
29. Gao, S. and Kwok, J.S.H. (2005), "Attitude towards knowledge sharing behavior" in The Journal of Computer Information Systems, Vol. 46, No. 2, pp. 45-52.
30. Ghazali, A., Tretiakov, A. and Hunter, I. (2010), "A descriptive study of the use of multimedia based collaboration technologies by health community support groups in New Zealand" in Interdisciplinary Journal of Contemporary Research in Business, Vol. 1, No. 12, pp. 9-20.
31. Gouldner, A. (1960), "The norm of reciprocity: a preliminary statement" in American Sociological Review, Vol. 25, No. 2, pp. 161-78.
32. Grzeda, M. (2005), "In competence we trust? Addressing conceptual ambiguity" in Journal of Management Development, Vol. 24, No. 6, pp. 530-45.
33. Hair, J. Jr, Anderson, R., Tatman, R. and Black, W. (1998), Multivariate Data Analysis, Prentice Hall, Englewood Cliffs, NJ.
34. Hall, H. (2001), "Input-friendliness: motivating knowledge sharing across intranets" in Journal of Information Science, Vol. 27, No. 3, pp. 139-46.
35. Hansen, M., Nohria, N. and Tierney, T. (1999), "What's your strategy for managing knowledge?" in Harvard Business Review, Vol. 77, No. 2, pp. 106-16.
36. Homans, G. (1961), Social Behaviour: Its Elementary Forms, Harcourt Brace Jovanovich, New York, NY.
37. Hsu, C. and Lin, J. (2008), "Acceptance of blog usage: the roles of technology acceptance, social influence and knowledge sharing motivation" in Information and Management, Vol. 45, No. 1, pp. 65-74.
38. Huber, G. (2001), "Transfer of knowledge in knowledge management systems: unexplored issues and suggested studies" in European Journal of Information Systems, Vol. 10, No. 2, pp. 72-9.
39. Judd, C. and Kenny, A. (1981), "Process analysis: estimating mediation in evaluation research" in Evaluation Research, Vol. 5, No. 5, pp. 602-19.
40. Kankanhalli, A., Tan, B.C.Y. and Wei, K.K. (2005), "Contributing knowledge to electronic knowledge repositories: an empirical investigation?" in MIS Quarterly, Vol. 29, No. 1, pp. 113-43.
41. Kenny, D., Kashy, D. and Bolger, N. (1998), "Data analysis in social psychology" in Gilbert, D., Fiske, S. and Lindzey, G. (Eds.), The Handbook of Social Psychology, Vol. 1, McGraw-Hill, New York, NY, pp. 233-65.
42. Lawler, E. (2001), "An affect theory of social exchange" in The American Journal of Sociology, Vol. 107, No. 2, pp. 321-52.
43. Leana, C.R. and Van Buren, H.J. (1999), "Organizational social capital and employment practices" in Academy of Management Review, Vol. 24, No. 3, pp. 538-55.
44. Lee, M.K.O., Cheung, C.M.K., Lim, K.H. and Sia, C.L. (2006), "Understanding customer knowledge sharing in web-based discussion boards: an exploratory study" in Internet Research, Vol. 16, No. 3, pp. 289-303.
45. Liao, S., Shao, Y.P., Wang, H. and Chen, A. (1999), "The adoption of virtual banking: an empirical study" in International Journal of Information Management, Vol. 19, No. 1, pp. 63-74.
46. Lin, H. and Lee, G. (2004), "Perceptions of senior managers toward knowledge sharing behaviour" in Management Decision, Vol. 42, No. 1, pp. 108-25.
47. Lippke, S., Wiedemann, A., Ziegelmann, J., Reuter, T. and Schwarzer, R. (2009), "Self-efficacy moderates the mediation of intentions into behavior via plans" in American Journal of Health Behavior, Vol. 33, No. 5, pp. 521-9.
48. Luszczynska, A., Scholz, U. and Schwarzer, R. (2005), "The general self-efficacy scale: multicultural validation studies" in Journal of Psychology: Interdisciplinary and Applied, Vol. 139, No. 5, pp. 439-57.
49. McClelland, D. (1985), "How motives, skills, and values determine what people do" in American Psychologist, Vol. 40, No. 7, pp. 812-25.
50. Martínez-Cañas, R. and Ruiz-Palomino, P. (2010), "Social capital generation inside science parks: an analysis of business-university relationships" in International Journal of Management and Information Systems, Vol. 14, No. 4, pp. 45-50.
51. Mathur, A. (1998), "Examining trying as a mediator and control as a moderator of intention-behavior relationship" in Psychology and Marketing, Vol. 15, No. 3, pp. 241-59.
52. Mitchell, H. (2003), "Technology and knowledge management: is technology just an enabler or does it also add value?" in Coakes, E. (Ed.), Knowledge Management: Current Issues and Challenges, IRM Press, London, pp. 66-78.
53. Motwani, J., Prasad, S. and Tata, J. (2005), "The evolution of TQM: an empirical analysis using the business process change framework" in The TQM Magazine, Vol. 17, No. 1, pp. 54-67.
54. Orlikowski, W. (1993), "Learning from notes: organizational issues in groupware implementation" in Information Society, Vol. 9, No. 3, pp. 237-51.
55. Pardo, A., Cresswell, A., Thompson, F. and Zhang, J. (2007), "Knowledge sharing in cross-boundary information system development in the public sector" in Information Technology Management, Vol. 7, No. 4, pp. 293-313.
56. Paré, G. and Tremblay, M. (2007), "The influence of high-involvement human resources practices, procedural justice, organizational commitment, and citizenship behaviors on information technology professionals' turnover intentions" in Group and Organization Management, Vol. 32, No. 3, pp. 326-57.
57. Pearce, J. and Randel, A. (2004), "Expectations of organizational mobility, workplace social inclusion, and employee job performance" in Journal of Organizational Behavior, Vol. 25, No. 1, pp. 81-98.
58. Podsakoff, P., MacKenzie, S., Lee, J. and Podsakoff, N. (2003), "Common method biases in behavioral research: a critical review of the literature and recommended remedies" in Journal of Applied Psychology, Vol. 88, No. 5, pp. 879-903.
59. Randel, A. and Ranft, A. (2007), "Motivations to maintain social ties with co-workers: the moderating role of turnover intentions on information exchange" in Group and Organization Management, Vol. 32, No. 2, pp. 208-32.
60. Riege, A. (2005), "Three-dozen knowledge-sharing barriers managers must consider" in Journal of Knowledge Management, Vol. 9, No. 3, pp. 18-35.
61. Riege, A. (2007), "Actions to overcome knowledge transfer barriers in MNCs" in Journal of Knowledge Management, Vol. 11, No. 1, pp. 48-67.
62. Ruppel, C. and Harrington, S. (2001), "Sharing knowledge through intranets: a study of the organizational culture leading to intranet adoption and use" in IEEE Transactions on Professional Communications, Vol. 44, No. 1, pp. 37-52.
63. Ryu, S., Ho, S.H. and Han, I. (2003), "Knowledge sharing behaviour of physicians in hospitals" in Expert Systems with Applications, Vol. 25, No. 1, pp. 113-22.
64. Sheeran, P. (2002), "Intention-behavior relations: a conceptual and empirical review" in European Review of Social Psychology, Vol. 12, No. 1, pp. 1-36.
65. Shim, S., Eastlick, M., Lotz, S. and Warrington, P. (2001), "An online pre-purchase intentions model: the role of intention to search" in Journal of Retailing, Vol. 77, No. 3, pp. 397-416.
66. Sniehotta, F., Scholz, U. and Schwarzer, R. (2005), "Bridging the intention-behaviour gap: planning, self-efficacy, and action control in the adoption and maintenance of physical exercise" in Psychology Health, Vol. 20, No. 2, pp. 143-60.
67. Song, S. (2001), "An internet knowledge sharing system" in The Journal of Computer Information Systems, Vol. 42, No. 3, pp. 25-30.
68. Spector, P.E. (2006), "Method variance in organizational research: truth or urban legend" in Organizational Research Methods, Vol. 9, No. 2, pp. 221-32.
69. Stecher, M. and Rosse, J. (2007), "Understanding reactions to workplace injustice through process theories of motivation: a teaching model and simulation" in Journal of Management Education, Vol. 31, No. 6, pp. 777-96.
70. Stevens, L. (2000), "Incentives for sharing" in Knowledge Management, Vol. 3, No. 10, pp. 54-9.
71. Szulanski, G. (1996), "Exploring internal stickiness: impediments to the transfer of best practices within the firm" in Strategic Management Journal, Vol. 17, Winter, pp. 27-43.
72. Tajfel, H. and Turner, J.C. (1979), "An integrative theory of intergroup conflict" in Austin, W. and Worchel, S. (Eds.), The Social Psychology of Intergroup Relations, Brooks-Cole, Monterey, CA, pp. 94-109.
73. Tohidinia, Z. and Mosakhani, M. (2010), "Knowledge sharing behaviour and its predictors" in Industrial Management & Data Systems, Vol. 110, No. 4, pp. 611-31.
74. van den Hooff, B. and de Ridder, J.A. (2004), "Knowledge sharing in the context: the influence of organizational commitment, communication climate and CMC use on knowledge sharing" in Journal of Knowledge Management, Vol. 8, No. 6, pp. 117-30.
75. Voelpel, S.C. and Han, Z. (2005), "Managing knowledge sharing in China: the case of Siemens ShareNet" in Journal of Knowledge Management, Vol. 9, No. 3, pp. 51-63.
76. Vroom, V. (1964), Work and Motivation, Wiley, New York, NY.
77. Wasko, M. and Faraj, S. (2005), "Why should I share? Examining social capital and knowledge contribution in electronic networks of practice" in MIS Quarterly, Vol. 29, No. 1, pp. 35-59.
78. Watchravesringkan, K. and Shim, S. (2003), "Information search and shopping intentions through internet for apparel products" in Clothing and Textiles Research Journal, Vol. 21, No. 1, pp. 1-7.
79. Yoon, C. (2009), "The effects of national culture values on consumer acceptance of e-commerce: online shoppers in China" in Information and Management, Vol. 46, No. 5, pp. 294-301.
80. Zaidman, N. and Brock, D. (2009), "Knowledge transfer within multinationals and their foreign subsidiaries: a culture-context approach" in Group and Organization Management, Vol. 34, No. 3, pp. 297-329.
81. Zawawi, A., Zakaria, Z., Kamarunzaman, N., Noordin, N., Sawal, M., Junos, N. and Najid, N. (2011), "The study of barrier factors in knowledge sharing: a case study in a public university" in Management Science and Engineering, Vol. 5, No. 1, pp. 59-70.