Value-driven customer share of visits

Service Industries Journal

Volumn 32, Issue 1, 2012, Pages 37-58

  Kim, Wansoo ^a   Ok, Chihyung ^b   Canter, Deborah D ^b  

^a Dong A University   (South Korea)

^b KANSAS STATE UNIVERSITY   (United States)

Author keywords

brand preference; customer satisfaction; customer share of visits; full service restaurant; perceived value

Indexed keywords

CONCEPTUAL FRAMEWORK; MODELING; PERFORMANCE ASSESSMENT; PREFERENCE BEHAVIOR; SERVICE SECTOR;

EID: 84858197749     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642069.2010.545395     Document Type: Article

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