A comparison and usage overview of business excellence models

TQM Journal

Volumn 24, Issue 2, 2012, Pages 181-200

  Sampaio, Paulo ^a   Saraiva, Pedro ^b   Monteiro, Ana ^c  

^a UNIVERSITY OF MINHO   (Portugal)

^b UNIVERSITY OF COIMBRA   (Portugal)

^c Portuguese Engineers Association   (Portugal)

Author keywords

Baldrige Award; Business excellence model; Comparative analysis; Deming Prize; European Foundation for Quality Management; Quality models; Total quality management

Indexed keywords

BALDRIGE AWARD; BUSINESS EXCELLENCE MODEL; COMPARATIVE ANALYSIS; DEMING PRIZE; QUALITY MODELS;

TOTAL QUALITY MANAGEMENT;

QUALITY CONTROL;

EID: 84857720937     PISSN: 17542731     EISSN: None     Source Type: Journal    
DOI: 10.1108/17542731211215125     Document Type: Article

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