Using the baldrige criteria for personal quality improvement

Industrial Management and Data Systems

Volumn 101, Issue 7, 2001, Pages 363-369

  Vokurka, Robert J ^a  

^a Texas AandM University   (United States)

Author keywords

Baldrige Award; Competition; Globalization; Quality

Indexed keywords

COMPETITION; CUSTOMER SATISFACTION; PERSONNEL TESTING; PERSONNEL TRAINING; PRODUCT DEVELOPMENT; QUALITY CONTROL; SOCIETIES AND INSTITUTIONS; STRATEGIC PLANNING;

PERSONAL QUALITY PROGRAMS;

INDUSTRIAL MANAGEMENT;

EID: 0035781154     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/EUM0000000005824     Document Type: Article

References (3)

1. Drucker, P.F. (1999), "Managing oneself", Harvard Business Review, Vol. 77 No. 2, pp. 65-74.
2. Galvin, R.W. (1992), "10 heresies of quality", Executive Excellence, Vol. 9, No. 5, pp. 3-5.
3. National Institute of Standards and Technology (NIST) (2000), 2000 Baldrige National Quality Program Criteria for Performance Excellence, NIST, Gaithersburg, MD.