Malcolm baldrige national quality award leadership model

Industrial Management and Data Systems

Volumn 104, Issue 7, 2004, Pages 558-566

  Prybutok, Victor ^a   Cutshall, Robert ^b  

^a UNIVERSITY OF NORTH TEXAS   (United States)

^b TEXAS A AND M UNIVERSITY CORPUS CHRISTI   (United States)

Author keywords

Baldrige Award; Leadership; Modelling; Quality assessment

Indexed keywords

CUSTOMER SATISFACTION; INFORMATION ANALYSIS; PERSONNEL; PLANNING; REGRESSION ANALYSIS; SOCIETIES AND INSTITUTIONS;

AWARDS; BALDRIGE AWARDS; CRITERIA-BASED SURVEY; CUSTOMER FOCUS (CF);

QUALITY ASSURANCE;

EID: 9444291277     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/02635570410550223     Document Type: Article

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