메뉴 건너뛰기




Volumn 58, Issue 1, 2012, Pages 141-148

Apologies as signals: With evidence from a trust game

Author keywords

Apologies; Attribution theory; Remorse; Signaling; Trust game

Indexed keywords

APOLOGIES; ATTRIBUTION THEORY; CORPORATE GOVERNANCE; DAILY LIVES; ECONOMIC THEORIES; EQUILIBRIUM BEHAVIOR; GENERAL CLASS; IMPERFECT INFORMATION; MORAL HAZARD; ORGANIZATIONAL CULTURES; REMORSE; TRUST GAMES;

EID: 84856300864     PISSN: 00251909     EISSN: 15265501     Source Type: Journal    
DOI: 10.1287/mnsc.1110.1410     Document Type: Article
Times cited : (45)

References (56)
  • 2
    • 84856274447 scopus 로고    scopus 로고
    • The power of apology
    • The Centre for Decision Research and Experimental Economics, School of Economics, University of Nottingham, Nottingham, UK
    • Abeler, J., J. Calaki, K. Andree, C. Basek. 2009. The power of apology. Discussion paper 2009-12, The Centre for Decision Research and Experimental Economics, School of Economics, University of Nottingham, Nottingham, UK.
    • (2009) Discussion Paper 2009-12
    • Abeler, J.1    Calaki, J.2    Andree, K.3    Basek, C.4
  • 3
    • 14044252192 scopus 로고
    • Income tax evasion: A theoretical analysis
    • Allingham, M., A. Sandmo. 1972. Income tax evasion: A theoretical analysis. J. Public Econom. 1(3-4) 323-338.
    • (1972) J. Public Econom. , vol.1 , Issue.3-4 , pp. 323-338
    • Allingham, M.1    Sandmo, A.2
  • 5
    • 0002700291 scopus 로고
    • I've said I'm sorry, haven't I? A study of the identity implications and constraints that apologies create for their recipients
    • Bennett, M., C. Dewberry. 1994. I've said I'm sorry, haven't I? A study of the identity implications and constraints that apologies create for their recipients. Current Psych. 13(1) 10-20.
    • (1994) Current Psych. , vol.13 , Issue.1 , pp. 10-20
    • Bennett, M.1    Dewberry, C.2
  • 6
    • 84875116942 scopus 로고
    • Victims' responses to apologies: The effects of offender responsibility and offense severity
    • Bennett, M., D. Earwaker. 1994. Victims' responses to apologies: The effects of offender responsibility and offense severity. J. Soc. Psych. 134(4) 457-464.
    • (1994) J. Soc. Psych. , vol.134 , Issue.4 , pp. 457-464
    • Bennett, M.1    Earwaker, D.2
  • 7
    • 58149326397 scopus 로고
    • Trust reciprocity, and social history
    • Berg, J., J. Dickhaut, K. McCabe. 1995. Trust reciprocity, and social history. Games Econom. Behav. 10(1) 122-142.
    • (1995) Games Econom. Behav. , vol.10 , Issue.1 , pp. 122-142
    • Berg, J.1    Dickhaut, J.2    McCabe, K.3
  • 8
    • 84856281713 scopus 로고    scopus 로고
    • Mimeo, University of Lausanne, Lausanne, Switzerland
    • Brulhart, M., J.-C. Usunier 2010. Does the trust game measure trust? Mimeo, University of Lausanne, Lausanne, Switzerland. http://www.hec.unil.ch/ mbrulhar/papers/trustnote02.pdf.
    • (2010) Does the Trust Game Measure Trust?
    • Brulhart, M.1    Usunier, J.-C.2
  • 9
    • 16244384595 scopus 로고    scopus 로고
    • Addiction and cue-triggered decision processes
    • DOI 10.1257/0002828043052222
    • Bernheim, D., A. Rangel. 2004. Addiction and cue-triggered decision processes. Amer. Econom. Rev. 94(5) 1558-1590. (Pubitemid 40465227)
    • (2004) American Economic Review , vol.94 , Issue.5 , pp. 1558-1590
    • Bernheim, B.D.1    Rangel, A.2
  • 10
    • 0001432431 scopus 로고
    • Gifts as economic signals and social symbols
    • Camerer, C. 1988. Gifts as economic signals and social symbols. Amer. J. Sociol. 94(Supplement) S180-S214.
    • (1988) Amer. J. Sociol. , vol.94 , Issue.SUPPL.
    • Camerer, C.1
  • 11
    • 33750561495 scopus 로고    scopus 로고
    • Promises and partnerships
    • Charness, G., M. Dufwenberg. 2006. Promises and partnerships. Econometrica 74(6) 1579-1601.
    • (2006) Econometrica , vol.74 , Issue.6 , pp. 1579-1601
    • Charness, G.1    Dufwenberg, M.2
  • 12
    • 34248582699 scopus 로고    scopus 로고
    • An experimental analysis of trust and trustworthiness
    • Chaudhuri, A., L. Gangadharan. 2007. An experimental analysis of trust and trustworthiness. Southern Econom. J. 73(4) 959-985.
    • (2007) Southern Econom. J. , vol.73 , Issue.4 , pp. 959-985
    • Chaudhuri, A.1    Gangadharan, L.2
  • 13
    • 1642581906 scopus 로고    scopus 로고
    • Trust, reciprocity, and other-regarding preferences: Groups vs. individuals and males vs. females
    • R. Zwick, A. Rapoport, eds., Chap. 14. Kluwer Academic, Norwell, MA
    • Cox, J. C. 2002. Trust, reciprocity, and other-regarding preferences: Groups vs. individuals and males vs. females. R. Zwick, A. Rapoport, eds. Experimental Business Research, Chap. 14. Kluwer Academic, Norwell, MA, 331-350.
    • (2002) Experimental Business Research , pp. 331-350
    • Cox, J.C.1
  • 14
    • 1642437985 scopus 로고    scopus 로고
    • How to identify trust and reciprocity
    • DOI 10.1016/S0899-8256(03)00119-2
    • Cox, J. C. 2004. How to identify trust and reciprocity. Games Econom. Behav. 46(2) 260-281. (Pubitemid 38131017)
    • (2004) Games and Economic Behavior , vol.46 , Issue.2 , pp. 260-281
    • Cox, J.C.1
  • 15
    • 84856266041 scopus 로고    scopus 로고
    • Who's sorry now? Who should apologise to whom, for what and how?
    • October 2
    • Economist, The. 2008. Who's sorry now? Who should apologise to whom, for what and how? (October 2), http://www.economist.com/node/12339527.
    • (2008) Economist the
  • 16
    • 84947389309 scopus 로고
    • Nonverbal leakage and clues to deception
    • Ekman, P. 1969. Nonverbal leakage and clues to deception. Psychiatry 32(1) 88-106.
    • (1969) Psychiatry , vol.32 , Issue.1 , pp. 88-106
    • Ekman, P.1
  • 17
    • 3242673766 scopus 로고    scopus 로고
    • Experimental economics in the bush: Why institutions matter
    • C. Menard, ed., Edward Elgar, Northampton, MA
    • Ensminger, J. 2000. Experimental economics in the bush: Why institutions matter. C. Menard, ed. Institutions, Contracts and Organizations. Edward Elgar, Northampton, MA, 158-171.
    • (2000) Institutions, Contracts and Organizations , pp. 158-171
    • Ensminger, J.1
  • 18
    • 0000773694 scopus 로고    scopus 로고
    • A theory of fairness, competition and cooperation
    • Fehr, E., K. Schmidt. 1999. A theory of fairness, competition and cooperation. Quart. J. Econom. 114(3) 817-868.
    • (1999) Quart. J. Econom. , vol.114 , Issue.3 , pp. 817-868
    • Fehr, E.1    Schmidt, K.2
  • 19
    • 34248161108 scopus 로고    scopus 로고
    • Z-Tree: Zurich toolbox for ready-made economic experiments
    • Fischbacher, U. 2007. z-Tree: Zurich toolbox for ready-made economic experiments. Experiment. Econom. 10(2) 171-178.
    • (2007) Experiment. Econom. , vol.10 , Issue.2 , pp. 171-178
    • Fischbacher, U.1
  • 20
    • 0003999962 scopus 로고
    • W. W. Norton and Company, New York
    • Frank, R. 1989. Passion Within Reason. W. W. Norton and Company, New York.
    • (1989) Passion Within Reason
    • Frank, R.1
  • 22
    • 31544436155 scopus 로고    scopus 로고
    • Learning words they rarely teach in medical school: "I'm sorry."
    • Friedman, R. 2005. Learning words they rarely teach in medical school: "I'm sorry." New York Times (July 26), http://www.nytimes.com/2005/07/ 26/science/26essa.html.
    • (2005) New York Times , Issue.JULY 26
    • Friedman, R.1
  • 23
    • 20444401244 scopus 로고    scopus 로고
    • Deception: The role of consequences
    • DOI 10.1257/0002828053828662
    • Gneezy, U. 2005. Deception: The role of consequences. Amer. Econom. Rev. 95(1) 384-394. (Pubitemid 40801729)
    • (2005) American Economic Review , vol.95 , Issue.1 , pp. 384-394
    • Gneezy, U.1
  • 24
    • 0000288948 scopus 로고    scopus 로고
    • Presents or investment? An experimental analysis
    • Gneezy, U., W. Güth, F. Verboven. 2000. Presents or investment? An experimental analysis. J. Econom. Psychol. 21(5) 481-493.
    • (2000) J. Econom. Psychol. , vol.21 , Issue.5 , pp. 481-493
    • Gneezy, U.1    Güth, W.2    Verboven, F.3
  • 25
    • 49449094557 scopus 로고    scopus 로고
    • Dear economist
    • Harford, T. 2007. Dear economist. Financial Times (June 8), http://www.ft.com/intl/cms/s/2/dcc43880-13c8-11dc-9866-000b5df10621.html.
    • (2007) Financial Times , Issue.JUNE 8
    • Harford, T.1
  • 26
    • 81155162450 scopus 로고    scopus 로고
    • Does sorry work? the impact of apology laws on medical malpractice
    • Ho, B., E. Liu. 2011. Does sorry work? The impact of apology laws on medical malpractice. J. Risk Uncertainty 43(2) 141-167.
    • (2011) J. Risk Uncertainty , vol.43 , Issue.2 , pp. 141-167
    • Ho, B.1    Liu, E.2
  • 28
    • 67349091419 scopus 로고    scopus 로고
    • Would i lie to you? on social preferences and lying aversion
    • Hurkens, S., N. Kartik. 2009. Would I lie to you? On social preferences and lying aversion. Experiment. Econom. 12(2) 180-192.
    • (2009) Experiment. Econom. , vol.12 , Issue.2 , pp. 180-192
    • Hurkens, S.1    Kartik, N.2
  • 29
    • 84856274445 scopus 로고    scopus 로고
    • Australia apologizing to Aborigines
    • Johnston, T. 2008. Australia apologizing to Aborigines. New York Times (November 3), http://www.nytimes.com/2008/02/13/world/asia/13iht-13aborigine- copy.9995732.html.
    • (2008) New York Times , Issue.NOVEMBER 3
    • Johnston, T.1
  • 30
    • 0002679544 scopus 로고
    • The actor and the observer: Divergent perceptions of the causes of the behavior
    • E. E. Jones, D. E. Kanouse, H. H. Kelley, R. E. Nisbett, S. Valins, B. Weiner, eds., General Learning Press, Morristown, NJ
    • Jones, E., R. Nisbett. 1972. The actor and the observer: Divergent perceptions of the causes of the behavior. E. E. Jones, D. E. Kanouse, H. H. Kelley, R. E. Nisbett, S. Valins, B. Weiner, eds. Attribution: Perceiving the Causees of Behavior. General Learning Press, Morristown, NJ, 79-94.
    • (1972) Attribution: Perceiving the Causees of Behavior , pp. 79-94
    • Jones, E.1    Nisbett, R.2
  • 31
    • 70149122609 scopus 로고    scopus 로고
    • Strategic communication with lying costs
    • Kartik, N. 2009. Strategic communication with lying costs. Rev. Econom. Stud. 76(4) 1359-1395.
    • (2009) Rev. Econom. Stud. , vol.76 , Issue.4 , pp. 1359-1395
    • Kartik, N.1
  • 32
    • 33847069350 scopus 로고
    • Rational cooperation in the finitely repeated prisoners' dilemma
    • Kreps, D., P. Milgrom, J. Roberts, R. Wilson. 1982. Rational cooperation in the finitely repeated prisoners' dilemma. J. Econom. Theory 27(2) 245-252.
    • (1982) J. Econom. Theory , vol.27 , Issue.2 , pp. 245-252
    • Kreps, D.1    Milgrom, P.2    Roberts, J.3    Wilson, R.4
  • 33
    • 84883951221 scopus 로고
    • Trust and reciprocity in Bulgaria: A replication of Berg, Dickhaut, and McCabe
    • University of Delaware, Newark
    • Koford, K. 1995. Trust and reciprocity in Bulgaria: A replication of Berg, Dickhaut, and McCabe. Department of Economics Working Paper 1998/08. University of Delaware, Newark.
    • (1995) Department of Economics Working Paper 1998/08
    • Koford, K.1
  • 34
    • 31044442036 scopus 로고    scopus 로고
    • Apologetic justice: Evaluating apologies tailored toward legal solutions
    • B.U.L. Rev. 289
    • Latif, E. 2001. Apologetic justice: Evaluating apologies tailored toward legal solutions. Boston Univ. Law Rev. 81 B.U.L. Rev. 289.
    • (2001) Boston Univ. Law Rev. , vol.81
    • Latif, E.1
  • 35
    • 0347770686 scopus 로고    scopus 로고
    • Who's being served? "Self"-serving attributions and their implications for power
    • Lee, F., L. Tiedens. 2001. Who's being served? "Self"-serving attributions and their implications for power. Organ. Behav. Human Decision Processes 84(2) 254-287.
    • (2001) Organ. Behav. Human Decision Processes , vol.84 , Issue.2 , pp. 254-287
    • Lee, F.1    Tiedens, L.2
  • 36
    • 10044235361 scopus 로고    scopus 로고
    • Mea culpa: Predicting stock prices from organizational attributions
    • DOI 10.1177/0146167204266654
    • Lee, F., C. Peterson, L. Tiedens. 2004. Mea culpa: Predicting stock prices from organizational attributions. Personality Soc. Psych. Bull. 30(12) 1636-1649. (Pubitemid 39604625)
    • (2004) Personality and Social Psychology Bulletin , vol.30 , Issue.12 , pp. 1636-1649
    • Lee Fiona1    Peterson, C.2    Tiedens, L.Z.3
  • 37
    • 33750878651 scopus 로고    scopus 로고
    • Voters hearing countless ways of saying "sorry."
    • Leibovich, M. 2006. Voters hearing countless ways of saying "sorry." New York Times (September 1), http://www.nytimes.com/2006/09/ 01/washington/01apology.html.
    • (2006) New York Times , Issue.SEPTEMBER 1
    • Leibovich, M.1
  • 39
    • 84856289116 scopus 로고    scopus 로고
    • For fallen bankers, sorry may be the hardest, and smartest, word
    • Motevalli, G. 2008. For fallen bankers, sorry may be the hardest, and smartest, word. New York Times (October 22), http://www.nytimes.com/2008/10/22/ business/worldbusiness/22iht-sorry.4.17175202.html.
    • (2008) New York Times , Issue.OCTOBER 22
    • Motevalli, G.1
  • 40
    • 0024617692 scopus 로고
    • Apology as aggression control: Its role in mediating appraisal of and response to harm
    • Ohbuchi, K.-i., K., Masuyo, A. Nariyuki. 1989. Apology as aggression control: Its role in mediating appraisal of and response to harm. J. Personality S. Psych. 59(2) 219-227.
    • (1989) J. Personality S. Psych. , vol.59 , Issue.2 , pp. 219-227
    • Ohbuchi, K.-I.1    Masuyo, K.2    Nariyuki, A.3
  • 41
    • 58649083902 scopus 로고    scopus 로고
    • Do sincere apologies need to be costly? Test of a costly signaling model of apology
    • Ohtsubo, Y., E. Watanabe. 2009. Do sincere apologies need to be costly? Test of a costly signaling model of apology. Evolution Human Behav. 30(2) 114-123.
    • (2009) Evolution Human Behav. , vol.30 , Issue.2 , pp. 114-123
    • Ohtsubo, Y.1    Watanabe, E.2
  • 42
    • 0035172968 scopus 로고    scopus 로고
    • The non-monetary nature of gifts
    • DOI 10.1016/S0014-2921(00)00102-1, PII S0014292100001021
    • Prendergast, C., L. Stole. 2001. The non-monetary nature of gifts. Eur. Econom. Rev. 45(10) 1793-1810. (Pubitemid 33071729)
    • (2001) European Economic Review , vol.45 , Issue.10 , pp. 1793-1810
    • Prendergast, C.1    Stole, L.2
  • 43
    • 0009928436 scopus 로고    scopus 로고
    • Legal consequences of apologizing
    • Rehm, P. H., D. R. Beatty. 1996. Legal consequences of apologizing. J. Dispute Resolution 1996 115-130.
    • (1996) J. Dispute Resolution , vol.1996 , pp. 115-130
    • Rehm, P.H.1    Beatty, D.R.2
  • 44
    • 38549138812 scopus 로고
    • The intuitive psychologist and his shortcomings: Distortions in the attribution process
    • L. Berkowitz, ed., Academic Press, Orlando, FL
    • Ross, L. 1977. The intuitive psychologist and his shortcomings: Distortions in the attribution process. L. Berkowitz, ed. Advances in Experimental Social Psychology, Vol. 10. Academic Press, Orlando, FL, 173-240.
    • (1977) Advances in Experimental Social Psychology , vol.10 , pp. 173-240
    • Ross, L.1
  • 45
    • 0010699613 scopus 로고    scopus 로고
    • On sympathy and games
    • DOI 10.1016/S0167-2681(00)00153-0, PII S0167268100001530
    • Sally, D. 2001. On sympathy and games. J. Econom. Behav. Organ. 44(1) 1-30. (Pubitemid 33618921)
    • (2001) Journal of Economic Behavior and Organization , vol.44 , Issue.1 , pp. 1-30
    • Sally, D.1
  • 48
    • 2942735378 scopus 로고    scopus 로고
    • Constructivist and ecological rationality in economics
    • DOI 10.1257/000282803322156954
    • Smith, V. L. 2003 Constructivist and ecological rationality in economics. Amer. Econom. Rev. 93(3) 465-508. (Pubitemid 38799563)
    • (2003) American Economic Review , vol.93 , Issue.3 , pp. 465-508
    • Smith, V.L.1
  • 49
    • 0002013055 scopus 로고
    • Competitive and optimal responses to signals: An analysis of efficiency and distribution
    • Spence, M. 1974. Competitive and optimal responses to signals: An analysis of efficiency and distribution. J. Econom. Theory 7(3) 296-332.
    • (1974) J. Econom. Theory , vol.7 , Issue.3 , pp. 296-332
    • Spence, M.1
  • 50
    • 0040433015 scopus 로고    scopus 로고
    • A cross-cultural examination of the effects of apology and perspective taking on forgiveness
    • Takaku, S., B. Weiner, K.-i. Ohbuchi. 2001. A cross-cultural examination of the effects of apology and perspective taking on forgiveness. J. Language Soc. Psych. 20(1) 144-166.
    • (2001) J. Language Soc. Psych. , vol.20 , Issue.1 , pp. 144-166
    • Takaku, S.1    Weiner, B.2    Ohbuchi, K.-I.3
  • 51
    • 84856303448 scopus 로고    scopus 로고
    • Being president means never having to say he's sorry
    • Tannen, D. 2004. Being president means never having to say he's sorry. New York Times (October 12), http://www.nytimes.com/2004/10/12/opinion/12tannen. html.
    • (2004) New York Times , Issue.OCTOBER 12
    • Tannen, D.1
  • 53
    • 85014718561 scopus 로고    scopus 로고
    • Anger and advancement versus sadness and subjugation: The effect of negative emotion expressions on social status conferral
    • DOI 10.1037//0022-3514.80.1.86
    • Tiedens, L. 2001. Anger and advancement versus sadness and subjugation: The effect of negative emotion expressions on social status conferral. J. Personality Soc. Psych. 80(1) 86-94. (Pubitemid 33594869)
    • (2001) Journal of Personality and Social Psychology , vol.80 , Issue.1 , pp. 86-94
    • Tiedens, L.Z.1
  • 54
    • 0016264378 scopus 로고
    • Judgment under uncertainty: Heuristics and biases
    • Tversky, A., D. Kahneman. 1974. Judgment under uncertainty: Heuristics and biases. Science 185(4157) 1124-1131.
    • (1974) Science , vol.185 , Issue.4157 , pp. 1124-1131
    • Tversky, A.1    Kahneman, D.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.