The social context of trust: The role of status

Organizational Behavior and Human Decision Processes

Volumn 117, Issue 1, 2012, Pages 15-23

  Lount, Robert B ^a   Pettit, Nathan C ^b  

^a OHIO STATE UNIVERSITY   (United States)

^b NEW YORK UNIVERSITY   (United States)

Author keywords

Benevolence; Interpersonal processes; Social judgment; Status; Trust

Indexed keywords

EID: 84855647554     PISSN: 07495978     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.obhdp.2011.07.005     Document Type: Article

References (87)

1. America's Best Colleges 2010 (2009). US News & World Report.
2. Anderson C., John O.J., Keltner D., Kring A.M. The origins of status within face-to-face social groups. Journal of Personality and Social Psychology 2001, 81:116-132.
3. Anderson C., Srivastava S., Beer J., Spataro S.E., Chatman J.A. Knowing your place: Self-perceptions of status in social groups. Journal of Personality and Social Psychology 2006, 91:1094-1110.
4. The social psychology of visual perception 2010, Psychology Press, New York. E. Balcetis, G.D. Lassiter (Eds.).
5. Barkow J.H. Darwin, sex, and status 1989, University of Toronto Press, Toronto, Canada.
6. Baron R.M., Kenny D.A. The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology 1986, 51:1173-1182.
7. Berg J., Dickaut J., McCabe K. Trust, reciprocity, and social history. Games and Economic Behavior 1995, 10:122-142.
8. Berger J., Conner T.L. Performance expectations and behavior in small groups: A revised formulation. Expectations states theory: A theoretical research program 1974, 85-109. Winthrop, Cambridge, MA. J. Berger, M.L. Conner, M.H. Fisek (Eds.).
9. Berger J., Fisek M.H., Norman R.Z., Wagner D.G. Formation of reward expectations in status situations. Status, power and legitimacy 1995, 121-153. Transaction Publishers, New Brunswick, NJ. J. Berger, M. Zelditch (Eds.).
10. Berger J., Rosenholtz S.J., Zelditch M. Status organizing processes. Annual Review of Sociology 1980, 6:479-508.
11. Blau P.M. The dynamics of bureaucracy 1955, University of Chicago Press, Chicago.
12. Bottom W.P., Gibson K., Daniels S., Murnighan J.K. When talk is not cheap: Substantive penance and expressions of intent in the reestablishment of cooperation. Organizational Science 2002, 13:497-513.
13. Bowles H.R., Gelfand M. Status and the evaluation of workplace deviance. Psychological Science 2010, 21:49-54.
14. Brewer M.B. Depersonalized trust and ingroup cooperation. Rationality and social responsibility: Essays in honor of Robyn Mason Dawes 2008, 215-232. Psychology Press, New York, NY. J.I. Kruger (Ed.).
15. Brewer M.B., Gardner W.L. Who is this 'we'? Levels of collective identity and self representations. Journal of Personality and Social Psychology 1996, 71:83-93.
16. Brown R., Abrams D. The effects of intergroup similarity and goal interdependence on intergroup attitudes and task performance. Journal of Experimental Social Psychology 1986, 22:78-92.
17. Colquitt J.A., Scott B.A., LePine J.A. Trust, trustworthiness, and trust propensity: A meta-analytic test of their unique relationships with risk taking and job performance. Journal of Applied Psychology 2007, 92:909-927.
18. Cook K.S. Trust in society 2003, Russel Sage Foundation, New York, NY.
19. Desmet P.T.M., De Cremer D., van Dijk E. In money we trust? The use of financial compensations to repair trust in the aftermath of distributive harm. Organizational Behavior and Human Decision Processes 2011, 114(2):75-86.
20. Dirks K.T., Ferrin D.L. Trust in leadership: Meta-analytic findings and implications for organizational research. Journal of Applied Psychology 2002, 87:611-628.
21. Dirks K.T., Kim P.H., Ferrin D.L., Cooper C.D. Understanding the effects of substantive responses on trust following a transgression. Organizational Behavior and Human Decision Processes 2011, 114(2):87-103.
22. Dirks K.T., Lewicki R.J., Zaheer A. Repairing relationships within and between organizations: Building a conceptual foundation. Academy of Management Review 2009, 34:68-84.
23. Dunn J., Schweitzer M. Feeling and believing: The influence of emotion on trust. Journal of Personality and Social Psychology 2005, 88:736-748.
24. Dunning, D. (2001). On the motives underlying social cognition. In N. Schwarz, & A. Tesser (Eds.), Blackwell handbook of social psychology: Intraindividual processes (Vol. 1, pp. 348-374). New York: Blackwell.
25. Efron B. Better bootstrap confidence intervals. Journal of the American Statistical Association 1987, 82:171-185.
26. Evans A.M., Revelle W. Survey and behavioral measurements of interpersonal trust. Journal of Research in Personality 2008, 42:1585-1593.
27. Fan E.T., Gruenfeld D.H. When needs outweigh desires: The effects of resource interdependence and reward interdependence on group problem solving. Basic and Applied Social Psychology 1998, 20(1):45-56.
28. Fehr R., Gelfand M.J. When apologies work: How matching apology components to victims self-construals facilitates forgiveness. Organizational Behavior and Human Decision Processes 2010, 113(1):37-50.
29. Foddy M., Yamagishi T., Platow M. Group-based trust in strangers: The role of stereotypes and expectations. Psychological Science 2009, 20:419-422.
30. Fragale A.R., Rosen B., Xu C., Merideth I. The higher they are, the harder they fall: The effects of wrongdoer status on observer punishment recommendations and intentionality attributions. Organizational Behavior and Human Decision Processes 2009, 108:53-65.
31. Frank R.H. Choosing the right pond: Human behavior and the quest for status 1985, Oxford University Press, New York.
32. Galinsky A.D., Gruenfeld D.H., Magee J.C. From power to action. Journal of Personality and Social Psychology 2003, 85:453-466.
33. Hardy C.L., Van Vugt M. Nice guys finish first: The competitive altruism hypothesis. Personality and Social Psychology Bulletin 2006, 32:1402-1413.
34. Haselhuhn M.P., Schweitzer M.E., Wood A.M. How implicit beliefs influence trust recovery. Psychological Science 2010, 21:645-648.
35. Huang L., Murnighan J.K. What's in a name? Subliminally activating trusting behavior. Organizational Behavior and Human Decision Processes 2010, 111:62-70.
36. Hysum S.J. Status valued goal objects and performance expectations. Social Forces 2009, 87:1623-1648.
37. Insko C.A., Kirchner J.L., Pinter B., Efaw J., Wildschut T. Interindividual-intergroup discontinuity effect as a function of trust and categorization: The paradox of expected cooperation. Journal of Personality and Social Psychology 2005, 88:365-385.
38. Johnson-George C., Swap W.C. Measurement of specific interpersonal trust: Construction and validation of a scale to asses trust in a specific other. Journal of Personality and Social Psychology 1982, 43:1306-1317.
39. Jones G.R., George J.M. The experience and evolution of trust: Implications for cooperation and teamwork. Academy of Management Review 1998, 23:531-546.
40. Kanter R. Men and women of the corporation 1977, Basic Books, New York.
41. Kim P.H., Ferrin D.L., Cooper C.D., Dirks K.T. Removing the shadow of suspicion: The effects of apology vs. denial for repairing ability- vs. integrity-based trust violations. Journal of Applied Psychology 2004, 89:104-118.
42. Kramer R.M. Divergent realities and convergent disappointment in the hierarchic relation. Trust in organizations 1996, 216-245. Sage, Thousand Oaks, CA. R.M. Kramer, T. Tyler (Eds.).
43. Kramer R.M. Trust and distrust in organizations: Emerging perspectives, enduring questions. Annual Review of Psychology 1999, 50:984-993.
44. Kramer R.M., Lewicki R. Repairing and enhancing trust: Approaches to reducing organizational trust deficits. Academy of Management Annals 2010, 4:245-277.
45. Krumhuber E., Manstead A.S.R., Cosker D., Marshall D., Rosin P.L., Kappas A. Facial dynamics as indicators of trustworthiness and cooperative behavior. Emotion 2007, 7:730-735.
46. Lewicki R.J., Bunker B.B. Trust in relationships: A model of trust development and decline. Conflict, cooperation, and justice 1995, 133-175. Jossey Bass, San Francisco, CA. B.B. Bunker, J.Z. Rubin (Eds.).
47. Lewicki R.J., Tomlinson E.C., Gillespie N. Models of interpersonal trust development. Theoretical approaches, empirical evidence, and future directions. Journal of Management 2006, 32:991-1022.
48. Lount R.B. The impact of positive mood on trust in interpersonal and intergroup interactions. Journal of Personality and Social Psychology 2010, 98:420-433.
49. Lount R.B., Zhong C.-B., Sivanathan N., Murnighan J.K. Getting off on the wrong foot: The timing of a breach and the restoration of trust. Personality and Social Psychology Bulletin 2008, 34:1601-1612.
50. MacKinnon D.P., Lockwood C.M., Williams J. Confidence limits for the indirect effect: Distribution of the product and resampling methods. Multivariate Behavioral Research 2004, 39:99-128.
51. Magee J.C., Galinsky A.D. Social hierarchy: The self-reinforcing nature of power and status. Academy of Management Annals 2008, 2:351-398.
52. Mast M.S. Interpersonal hierarchy expectation: Introduction of a new construct. Journal of Personality Assessment 2005, 84:287-295.
53. Mayer R.C., Davis J.H. The effect of the performance appraisal system on trust for management: A field quasi-experiment. Journal of Applied Psychology 1999, 84:123-136.
54. Mayer R.C., Davis J.H., Schoorman F.D. An integrative model of organizational trust. Academy of Management Review 1995, 20:709-734.
55. McKnight D.H., Cummings L.L., Chervany N.L. Initial trust formation in new organizational relationships. Academy of Management Review 1998, 23:473-490.
56. Messick D.M., Kramer R.M. Trust as a form of shallow morality. Trust in society 2001, 89-117. Sage, New York, NY. R.M. Kramer, K.S. Cook (Eds.).
57. Meyerson D., Weick K.E., Kramer R.M. Swift trust and temporary groups. Trust in organizations: Frontiers of theory and research 1996, 166-195. Sage, Thousand Oaks, CA. R.M. Kramer, T.R. Tyler (Eds.).
58. Miller D.T., Turnbull W. Expectancies and interpersonal processes. Annual Review of Psychology 1986, 37:233-256.
59. Mintzberg H. The structuring of organizations 1979, Prentice, Englewood Cliffs, NJ.
60. Nelson P.D., Berry N.H. Changes in sociometric status during military basic training related to performance two years later. Journal of Psychology 1965, 61:251-255.
61. Pettit N.C., Lount R.B. Looking down and ramping up: The impact of status differences on effort in intergroup contexts. Journal of Experimental Social Psychology 2010, 46:9-20.
62. Pettit N.C., Yong K., Spataro S.E. Holding your place: Reactions to the prospect of status gains and losses. Journal of Experimental Social Psychology 2010, 46:396-401.
63. Pillutla M., Malhotra D., Murnighan J.K. Attributions of trust and the calculus of reciprocity. Journal of Experimental Social Psychology 2003, 39:448-455.
64. Podolny J.M. A status-based model of market competition. American Journal of Sociology 2003, 98:829-872.
65. Preacher K.J., Hayes A.F. SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior Research Methods, Instruments, & Computers 2004, 36:717-731.
66. Preacher K.J., Hayes A.F. Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior Research Methods 2008, 40:879-891.
67. Rempel J.K., Holmes J.G., Zanna M.P. Trust in close relationships. Journal of Personality and Social Psychology 1985, 49:95-112.
68. Ridgeway C., Berger J. Expectations, legitimation, and dominance behavior in task groups. American Sociological Review 1986, 51:603-617.
69. Ridgeway C., Walker H. Status structures. Sociological perspectives on social psychology 1995, 281-310. Allyn and Bacon, New York. K. Cook, G. Fine, J. House (Eds.).
70. Righetti F., Finkenauer C. If you are able to control yourself, I will trust you: The role of perceived self-control in interpersonal trust. Journal of Personality and Social Psychology 2011, 100(5):874-886.
71. Rosenberg M. Society and the adolescent child 1965, Princeton University Press, Princeton, NJ.
72. Schweitzer M.E., Hershey J.C., Bradlow E.T. Promises and lies: Restoring violated trust. Organizational Behavior and Human Decision Processes 2006, 101:1-19.
73. Shelly R.K., Troyer A. Emergence and completion of structure in initially undefined and partially defined groups. Social Psychology Quarterly 2001, 64:318-322.
74. Shrout P.E., Bolger N. Mediation in experimental and nonexperimental studies: New procedures and recommendations. Psychological Methods 2002, 7:422-445.
75. Snyder M., Stukas A.A. Interpersonal processes: The interplay of cognitive, motivational, and behavioral activities in social interaction. Annual Review of Psychology 1999, 50:273-303.
76. Tanis M., Postmes T. A social identity approach to trust: Interpersonal perception, group membership and trusting behavior. European Journal of Social Psychology 2005, 35:413-424.
77. Thomas-Hunt M.C., Phillips K.W. When what you know is not enough: Expertise and gender dynamics in task groups. Personality and Social Psychology Bulletin 2004, 30:1585-1598.
78. Thye S. A status value theory of power in exchange relations. American Sociological Review 2000, 65:407-432.
79. Tinsley C.H., O'Conner K.M., Sullivan B.A. Tough guys finish last: The perils of a distributive reputation. Organizational Behavior and Human Decision Processes 2002, 88:621-642.
80. Tomlinson E.C., Dineen B.R., Lewicki R.J. The road to reconciliation: Antecedents to victim willingness to reconcile following a broken promise. Journal of Management 2004, 30:165-187.
81. Tomlinson E.C., Mayer R.C. The role of causal attribution dimensions in trust repair. Academy of Management Review 2009, 34:85-104.
82. Tyler T.R., Lind E.A. A relational model of authority in groups. Advances in experimental social psychology 1992, Vol. 25:115-192. Academic Press, New York. 25.
83. Van der Vegt G.S., Bunderson J.S., Oosterhof A. Expertness diversity and interpersonal helping in teams: Why those who need the most help end up getting the least. Academy of Management Journal 2006, 49:877-893.
84. Weber M. The theory of social and economic organization 1947, Oxford, New York.
85. Weber M.J., Malhotra D., Murnighan J.K. Normal acts of irrational trust: Motivated attributions and the trust development process. Research in organizational behavior 2005, 75-101. JAI Press, Greenwich, CT. R.M. Kramer, B.M. Staw (Eds.).
86. Willis J., Todorov A. First impressions: Making up your mind after a 100-ms exposure to a face. Psychological Science 2006, 17:592-598.
87. Zand D. The leadership triad: Knowledge, trust, and power 1997, Oxford University Press, New York.