The effects of emotional intelligence on counterproductive work behaviors and organizational citizen behaviors among food and beverage employees in a deluxe hotel

International Journal of Hospitality Management

Volumn 31, Issue 2, 2012, Pages 369-378

  Jung, Hyo Sun ^a   Yoon, Hye Hyun ^a  

^a Kyung Hee University   (South Korea)

Author keywords

Counterproductive work behaviors; Emotional intelligence; F B employee; Hotel; Organizational citizen behaviors

Indexed keywords

EID: 84855494602     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijhm.2011.06.008     Document Type: Article

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