An alternative to bureaucratic impersonality and emotional labor: Bounded emotionality at the body shop

Administrative Science Quarterly

Volumn 43, Issue 2, 1998, Pages 429-469

  Martin, Joanne ^a   Knopoff, Kathleen ^a   Beckman, Christine ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0032220642     PISSN: 00018392     EISSN: None     Source Type: Journal    
DOI: 10.2307/2393858     Document Type: Article

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