Developing an English for specific purpose curriculum for Asian call centres: How theory can inform practice

English for Specific Purposes

Volumn 31, Issue 1, 2012, Pages 14-24

  Lockwood, Jane ^a  

^a CITY UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

Authentic text; Call centre; ESP curriculum; Genre based research; Industry training; Systemic functional linguistics

Indexed keywords

EID: 83155181691     PISSN: 08894906     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.esp.2011.05.002     Document Type: Article

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