What Causes Communication Breakdown in the Call Centres? The Discrepancies in the Communications Training and Research

Globalization, Communication and the Workplace: Talking Across The World

Volumn , Issue , 2010, Pages 204-218

  Lockwood, Jane ^a  

^a THE EDUCATION UNIVERSITY OF HONG KONG   (Hong Kong)

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[No Author keywords available]

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EID: 85187382354     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter

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