메뉴 건너뛰기




Volumn 52, Issue 1, 2011, Pages 28-39

A service-oriented analysis of online product classification methods

Author keywords

Components of perceived risk; e Commerce; Product classification; Purchase decision; Service science

Indexed keywords

CHANNEL SELECTION; E-COMMERCE STRATEGY; EVALUATION PROCESS; IN-DEPTH ANALYSIS; INFORMATION SEARCH; INTEGRATED CLASSIFICATION; INTERNET MARKETS; ONLINE CONSUMERS; ONLINE PRODUCTS; PERCEIVED RISK; PRODUCT CHARACTERISTICS; PRODUCT CLASSIFICATION; PRODUCTS AND SERVICES; PURCHASE DECISION; SERVICE ORIENTED; SERVICE SCIENCE;

EID: 80455174020     PISSN: 01679236     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.dss.2011.05.001     Document Type: Article
Times cited : (40)

References (50)
  • 1
    • 0031489305 scopus 로고    scopus 로고
    • Interactive home shopping: Consumer, retailer, and manufacturer incentives to participate in electronic marketplaces
    • J. Alba, J. Lynch, B. Weitz, C. Janiszewski, and R. Lutz Interactive home shopping: consumer, retailer, and manufacturer incentives to participate in electronic marketplaces Journal of Marketing 61 1997 38 53
    • (1997) Journal of Marketing , vol.61 , pp. 38-53
    • Alba, J.1    Lynch, J.2    Weitz, B.3    Janiszewski, C.4    Lutz, R.5
  • 3
    • 8644282827 scopus 로고    scopus 로고
    • Consumers' online information search behavior and the phenomenon of search vs. experience products
    • DOI 10.1007/s10834-004-5490-0
    • L.T. Bei, E.Y.I. Chen, and R. Widdows Consumers' online information search behavior and the phenomenon of search vs. experience products Journal of Family and Economic Issues 25 2004 449 467 (Pubitemid 39499342)
    • (2004) Journal of Family and Economic Issues , vol.25 , Issue.4 SPEC.ISS. , pp. 449-467
    • Bei, L.-T.1    Chen, E.Y.I.2    Widdows, R.3
  • 4
    • 5444240940 scopus 로고    scopus 로고
    • Segmenting consumers based on the benefits and risks of Internet shopping
    • DOI 10.1016/S0148-2963(03)00067-5, PII S0148296303000675
    • A. Bhatnagar, and S. Ghose Segmenting consumers based on the benefits and risks of Internet shopping Journal of Business Research 57 2004 1352 1360 (Pubitemid 39363715)
    • (2004) Journal of Business Research , vol.57 , Issue.12 SPEC.ISS. , pp. 1352-1360
    • Bhatnagar, A.1    Ghose, S.2
  • 5
  • 6
    • 34548622644 scopus 로고    scopus 로고
    • Word of mouth communication within online communities: Conceptualizing the online social network
    • J. Brown, A.J. Broderick, and N. Lee Word of mouth communication within online communities: conceptualizing the online social network Journal of Interactive Marketing 21 3 Summer 2007 2 20
    • (2007) Journal of Interactive Marketing , vol.21 , Issue.3 , pp. 2-20
    • Brown, J.1    Broderick, A.J.2    Lee, N.3
  • 7
    • 0038460118 scopus 로고    scopus 로고
    • Factors driving consumer intention to shop online: An empirical investigation
    • K.P. Chiang, and R.R. Dholakia Factors driving consumer intention to shop online: an empirical investigation Journal of Consumer Psychology 13 2003 177 183 (Pubitemid 36703997)
    • (2003) Journal of Consumer Psychology , vol.13 , Issue.1-2 , pp. 177-183
    • Chiang, K.-P.1    Dholakia, R.R.2
  • 8
    • 80455134759 scopus 로고    scopus 로고
    • China Internet Network Information Center (cnnic)
    • China Internet Network Information Center (CNNIC) 2008 Year China Internet Purchasing Situation Survey Report available at: http://www.cnnic.net. cn/uploadfiles/doc/2008/6/23/133555.doc
    • 2008 Year China Internet Purchasing Situation Survey Report
  • 10
    • 33749177432 scopus 로고    scopus 로고
    • Categorizing commercial products for customer oriented online retailing
    • DOI 10.1016/j.cie.2006.07.001, PII S0360835206000660, Computational Intelligence and Information Technology: Applications to Industrial Engineering
    • S.Y. Choi, B. Choi, and H. Lee Categorizing commercial products for customer oriented online retailing Computers & Industrial Engineering 51 2006 90 101 (Pubitemid 44472597)
    • (2006) Computers and Industrial Engineering , vol.51 , Issue.1 , pp. 90-101
    • Choi, S.Y.1    Choi, B.2    Lee, H.3
  • 12
    • 33646524579 scopus 로고    scopus 로고
    • Measuring service quality in E-retailing
    • DOI 10.1177/1094670505278867
    • J.E. Collier, and C.C. Bienstock Measuring service quality in E-retailing Journal of Service Research 8 3 Feb. 2006 260 275 (Pubitemid 43706250)
    • (2006) Journal of Service Research , vol.8 , Issue.3 , pp. 260-275
    • Collier, J.E.1    Bienstock, C.C.2
  • 14
    • 0002531434 scopus 로고    scopus 로고
    • Finding sustainable profitability in electronic commerce
    • J.M. De Figueiredo Finding sustainable profitability in electronic commerce Sloan Management Review 41 2000 41 54
    • (2000) Sloan Management Review , vol.41 , pp. 41-54
    • De Figueiredo, J.M.1
  • 16
    • 53549129191 scopus 로고    scopus 로고
    • Do online reviews matter? - An empirical investigation of panel data
    • W. Duan, B. Gu, and A.B. Whinston Do online reviews matter? - An empirical investigation of panel data Decision Support Systems 45 4 Nov. 2008 1007 1016
    • (2008) Decision Support Systems , vol.45 , Issue.4 , pp. 1007-1016
    • Duan, W.1    Gu, B.2    Whinston, A.B.3
  • 19
    • 0041413088 scopus 로고    scopus 로고
    • Consumer patronage and risk perceptions in Internet shopping
    • DOI 10.1016/S0148-2963(01)00273-9, PII S0148296301002739
    • S.M. Forsythe, and B. Shi Consumer patronage and risk perceptions in Internet shopping Journal of Business Research 56 2003 867 875 (Pubitemid 36913805)
    • (2003) Journal of Business Research , vol.56 , Issue.11 , pp. 867-875
    • Forsythe, S.M.1    Shi, B.2
  • 21
    • 0042573983 scopus 로고    scopus 로고
    • Relationship of type of product, shopping orientations, and demographics with preference for shopping on the internet
    • T. Girard, P. Korgaonkar, and R. Silverblatt Relationship of type of product, shopping orientations, and demographics with preference for shopping on the internet Journal of Business and Psychology 18 2003 101 120
    • (2003) Journal of Business and Psychology , vol.18 , pp. 101-120
    • Girard, T.1    Korgaonkar, P.2    Silverblatt, R.3
  • 23
    • 14844356442 scopus 로고    scopus 로고
    • Maintaining a committed online customer: A study across search-experience-credence products
    • Y.C. Hsieh, H.C. Chiu, and M.Y. Chiang Maintaining a committed online customer: A study across search-experience-credence products Journal of Retailing 81 2005 75 82
    • (2005) Journal of Retailing , vol.81 , pp. 75-82
    • Hsieh, Y.C.1    Chiu, H.C.2    Chiang, M.Y.3
  • 25
    • 0034227285 scopus 로고    scopus 로고
    • Effective design of electronic commerce environments: A proposed theory of congruence and an illustration
    • J. Jahng, H. Jain, and K. Ramamurthy Effective design of electronic commerce environments: a proposed theory of congruence and an illustration Systems, Man and Cybernetics, Part A, IEEE Transactions on 30 2000 456 471
    • (2000) Systems, Man and Cybernetics, Part A, IEEE Transactions on , vol.30 , pp. 456-471
    • Jahng, J.1    Jain, H.2    Ramamurthy, K.3
  • 27
    • 0007183523 scopus 로고
    • Components of perceived risk in product purchase: A cross-validation
    • L.B. Kaplan, G.J. Szybillo, and J. Jacoby Components of perceived risk in product purchase: a cross-validation Journal of Applied Psychology 59 1974 287 291
    • (1974) Journal of Applied Psychology , vol.59 , pp. 287-291
    • Kaplan, L.B.1    Szybillo, G.J.2    Jacoby, J.3
  • 28
    • 0001358967 scopus 로고    scopus 로고
    • Evaluating the Potential of Interactive Media through a New Lens: Search versus Experience Goods
    • PII S0148296397000623
    • L.R. Klein Evaluating the potential of interactive media through a new lens: search versus experience goods Journal of Business Research 41 1998 195 203 (Pubitemid 128340695)
    • (1998) Journal of Business Research , vol.41 , Issue.3 , pp. 195-203
    • Klein, L.R.1
  • 31
    • 34548503382 scopus 로고    scopus 로고
    • Effects of consumer characteristics on their acceptance of online shopping: Comparisons among different product types
    • J.W. Lian, and T.M. Lin Effects of consumer characteristics on their acceptance of online shopping: Comparisons among different product types Computers in Human Behavior 24 2008 48 65
    • (2008) Computers in Human Behavior , vol.24 , pp. 48-65
    • Lian, J.W.1    Lin, T.M.2
  • 32
    • 0035313689 scopus 로고    scopus 로고
    • Internet-based e-shopping and consumer attitudes: An empirical study
    • DOI 10.1016/S0378-7206(00)00072-0
    • Z. Liao, and M.T. Cheung Internet-based e-shopping and consumer attitudes: an empirical study Information & Management 38 2001 299 306 (Pubitemid 32196636)
    • (2001) Information & management , vol.38 , Issue.5 , pp. 299-306
    • Liao, Z.1    Cheung, M.T.2
  • 33
    • 0041856690 scopus 로고    scopus 로고
    • The global Internet shopper: Evidence from shopping tasks in twelve countries
    • P.D. Lynch, R.J. Kent, and S.S. Srinivasan The global Internet shopper: evidence from shopping tasks in twelve countries Journal of Advertising Research 41 2001 15 24
    • (2001) Journal of Advertising Research , vol.41 , pp. 15-24
    • Lynch, P.D.1    Kent, R.J.2    Srinivasan, S.S.3
  • 34
    • 84986018237 scopus 로고    scopus 로고
    • Consumer perceived risk: Conceptualisations and models
    • V.W. Mitchell Consumer perceived risk: conceptualisations and models European Journal of Marketing 33 1/2 1999 163 195
    • (1999) European Journal of Marketing , vol.33 , Issue.1-2 , pp. 163-195
    • Mitchell, V.W.1
  • 35
  • 37
    • 0011687243 scopus 로고
    • An economic perspective on the information content of magazine advertisements
    • S.W. Norton, and W. Norton Jr. An economic perspective on the information content of magazine advertisements International Journal of Advertising 7 1988 138 148
    • (1988) International Journal of Advertising , vol.7 , pp. 138-148
    • Norton, S.W.1    Norton, Jr.W.2
  • 38
    • 67649951505 scopus 로고    scopus 로고
    • Consumer acceptance of electronic commerce: Integrating trust and risk with the technology acceptance model
    • P.A. Pavlou Consumer acceptance of electronic commerce: integrating trust and risk with the technology acceptance model International Journal of Electronic Commerce 7 2003 101 134
    • (2003) International Journal of Electronic Commerce , vol.7 , pp. 101-134
    • Pavlou, P.A.1
  • 39
    • 33749347189 scopus 로고    scopus 로고
    • Understanding and predicting electronic commerce adoption: An extension of the theory of planned behavior
    • P. Pavlou Understanding and predicting electronic commerce adoption: an extension of the theory of planned behavior Management Information Systems Quarterly 30 2006 44
    • (2006) Management Information Systems Quarterly , vol.30 , pp. 44
    • Pavlou, P.1
  • 40
    • 0002690288 scopus 로고
    • A comparative analysis of three consumer decision strategies
    • J.P. Peter, and Sr Tarpey A comparative analysis of three consumer decision strategies Journal of Consumer Research 2 1975 29
    • (1975) Journal of Consumer Research , vol.2 , pp. 29
    • Peter, J.P.1    Tarpey, S.2
  • 42
    • 3543129492 scopus 로고    scopus 로고
    • Factors influencing the types of products and services purchased over the Internet
    • DOI 10.1108/10662240010322894
    • I. Phau, and S.M. Poon Factors influencing the types of products and services purchased over the Internet Internet Research: Electronic Networking Applications and Policy 10 2000 102 113 (Pubitemid 39032525)
    • (2000) Internet Research , vol.10 , Issue.2 , pp. 102-113
    • Phau, I.1    Poon, S.M.2
  • 43
    • 61449210901 scopus 로고    scopus 로고
    • The impact of product type and perceived characteristics of the web on multifaceted online shopping behavior
    • H.S. Rhee, F.J. Riggins, and C. Kim The impact of product type and perceived characteristics of the web on multifaceted online shopping behavior Journal of Organizational Computing and Electronic Commerce 19 1 Jan. 2009 1 29
    • (2009) Journal of Organizational Computing and Electronic Commerce , vol.19 , Issue.1 , pp. 1-29
    • Rhee, H.S.1    Riggins, F.J.2    Kim, C.3
  • 47
    • 1642587247 scopus 로고    scopus 로고
    • Evolving to a New Dominant Logic for Marketing
    • S.L. Vargo, and R.F. Lusch Evolving to a new dominant logic for marketing Journal of Marketing 68 January 2004 1 17 (Pubitemid 38411271)
    • (2004) Journal of Marketing , vol.68 , Issue.1 , pp. 1-17
    • Vargo, S.L.1    Lusch, R.F.2
  • 49
    • 21844507297 scopus 로고
    • Communication effects of advertising versus direct experience when both search and experience attributes are present
    • A.A. Wright, and Lynch Jr. Communication effects of advertising versus direct experience when both search and experience attributes are present Journal of Consumer Research 21 1995 708
    • (1995) Journal of Consumer Research , vol.21 , pp. 708
    • Wright, A.A.1    Lynch, J.R.2
  • 50
    • 38049039368 scopus 로고    scopus 로고
    • Online shopping acceptance model - A critical survey of consumer factors in online shopping
    • L. Zhou, L. Dai, and D. Zhang Online shopping acceptance model - a critical survey of consumer factors in online shopping Journal of Electronic Commerce Research 8 2007 41 62
    • (2007) Journal of Electronic Commerce Research , vol.8 , pp. 41-62
    • Zhou, L.1    Dai, L.2    Zhang, D.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.