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Volumn 33, Issue 1, 2012, Pages 90-103

Who uses tips as a reward for service and when? An examination of potential moderators of the service-tipping relationship

Author keywords

Relative thinking; Service; Service industry; Social norms; Tipping

Indexed keywords


EID: 80054100274     PISSN: 01674870     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.joep.2011.09.009     Document Type: Article
Times cited : (36)

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