메뉴 건너뛰기




Volumn 27, Issue 6, 2011, Pages 2141-2152

The interaction effects of familiarity, breadth and media usage on web browsing experience

Author keywords

Disorientation; Engagement; Familiarity; Intention to use; Navigation; Website design

Indexed keywords

DISORIENTATION; ENGAGEMENT; FAMILIARITY; INTENTION TO USE; WEBSITE DESIGN;

EID: 80052812099     PISSN: 07475632     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.chb.2011.06.008     Document Type: Article
Times cited : (32)

References (111)
  • 1
    • 0038383203 scopus 로고    scopus 로고
    • Perceived disorientation: An examination of a new measure to assess web design effectiveness
    • J.S. Ahuja, and J. Webster Perceived disorientation: An examination of a new measure to assess web design effectiveness Interacting with Computers 14 1 2001 15 29
    • (2001) Interacting with Computers , vol.14 , Issue.1 , pp. 15-29
    • Ahuja, J.S.1    Webster, J.2
  • 3
    • 0031489305 scopus 로고    scopus 로고
    • Interactive home shopping: Consumer, retailer, and manufacturer incentives to participate in electronic markets
    • J. Alba, J. Lynch, and B. Weitz Interactive home shopping: Consumer, retailer, and manufacturer incentives to participate in electronic markets Journal of Marketing 61 3 1997 38 53
    • (1997) Journal of Marketing , vol.61 , Issue.3 , pp. 38-53
    • Alba, J.1    Lynch, J.2    Weitz, B.3
  • 4
    • 0002794524 scopus 로고
    • Technical wording in advertising implications for market segmentation
    • R.E. Anderson, and M.A. Jolson Technical wording in advertising implications for market segmentation Journal of Marketing 44 1 1980 57 66
    • (1980) Journal of Marketing , vol.44 , Issue.1 , pp. 57-66
    • Anderson, R.E.1    Jolson, M.A.2
  • 5
    • 33745253233 scopus 로고    scopus 로고
    • Examining the effects of hypertext shape on user performance
    • M.L. Bernard Examining the effects of hypertext shape on user performance Usability News 4 2 2002
    • (2002) Usability News , vol.4 , Issue.2
    • Bernard, M.L.1
  • 7
    • 7544243443 scopus 로고    scopus 로고
    • Social and psychological influences on computer user frustration
    • J. Bucy ENewhagen, Lawrence Erlbaum Associates, Inc Mahwah, NJ
    • K. Bessire, I. Ceaparu, J. Lazar, J. Robinson, and B. Shneiderman Social and psychological influences on computer user frustration J. Bucy ENewhagen, Media access 2003 Lawrence Erlbaum Associates, Inc Mahwah, NJ 169 192
    • (2003) Media Access , pp. 169-192
    • Bessire, K.1    Ceaparu, I.2    Lazar, J.3    Robinson, J.4    Shneiderman, B.5
  • 8
    • 0010164476 scopus 로고    scopus 로고
    • The basics of building a great Web site
    • L. Buschke The basics of building a great Web site Training & Development 51 7 1997 46 48
    • (1997) Training & Development , vol.51 , Issue.7 , pp. 46-48
    • Buschke, L.1
  • 9
    • 80052797189 scopus 로고    scopus 로고
    • Results of a protocol analysis method for Web usability. in Information scent as a driver of Web behavior graphs
    • Seattle, WA
    • Card, S. K.; Pirolli, P.; Van Der Wege, M.; et al. (2001). Results of a protocol analysis method for Web usability. In Information scent as a driver of Web behavior graphs, Proc. SIGCHI. Association for Computing Machinery, Seattle, WA.
    • (2001) Proc. SIGCHI. Association for Computing Machinery
    • Card S., .K.1    Pirolli, P.2    Van Der Wege, M.3
  • 10
    • 0033241819 scopus 로고    scopus 로고
    • Channel expansion theory and the experiential nature of media richness perceptions
    • J. Carlson, and R. Zmud Channel expansion theory and the experiential nature of media richness perceptions Academy of Management Journal 42 2 1999 153 170
    • (1999) Academy of Management Journal , vol.42 , Issue.2 , pp. 153-170
    • Carlson, J.1    Zmud, R.2
  • 11
    • 85117312156 scopus 로고    scopus 로고
    • An empirical study on the breadth and depth tradeoffs in very small screens: Focusing on mobile internet phones
    • Tampa, FL: Association for Information Systems
    • Chae, M.; Kim, J. (2003). An empirical study on the breadth and depth tradeoffs in very small screens: Focusing on mobile internet phones. In: Am. conf. comput. inform. systems 2003. Tampa, FL: Association for Information Systems.
    • (2003) Am. Conf. Comput. Inform. Systems 2003
    • Chae, M.1    Kim, J.2
  • 13
    • 0002427977 scopus 로고    scopus 로고
    • Impact of information presentation modes on online shopping: An empirical evaluation of a broadband interactive shopping service
    • P.Y.K. Chau, G. Au, and K.Y. Tam Impact of information presentation modes on online shopping: An empirical evaluation of a broadband interactive shopping service Journal Organizational Computing & Electronic Commerce 10 1 2000 1 22
    • (2000) Journal Organizational Computing & Electronic Commerce , vol.10 , Issue.1 , pp. 1-22
    • Chau, P.Y.K.1    Au, G.2    Tam, K.Y.3
  • 16
    • 0040162254 scopus 로고    scopus 로고
    • The effects of progressive levels of interactivity and vividness in Web marketing sites
    • J.R. Coyle, and E. Thorson The effects of progressive levels of interactivity and vividness in Web marketing sites Journal of Advertising 30 3 2001 65 77
    • (2001) Journal of Advertising , vol.30 , Issue.3 , pp. 65-77
    • Coyle, J.R.1    Thorson, E.2
  • 18
    • 0000740185 scopus 로고
    • Information richness: A new approach to managerial behavior and organization design
    • L.L. Staw, B.M. Cummings, JAI Press Greenwich, CT
    • R. Daft, and R. Lengel Information richness: A new approach to managerial behavior and organization design L.L. Staw, B.M. Cummings, Research in organization behavior 1984 JAI Press Greenwich, CT
    • (1984) Research in Organization Behavior
    • Daft, R.1    Lengel, R.2
  • 19
    • 0001229241 scopus 로고
    • Organizational information requirements, media richness and structural design
    • R. Daft, and R. Lengel Organizational information requirements, media richness and structural design Management Science 32 1986 554 571
    • (1986) Management Science , vol.32 , pp. 554-571
    • Daft, R.1    Lengel, R.2
  • 20
    • 55249120307 scopus 로고
    • Message equivocality, media selection, and manager performance: Implications for information systems
    • R. Daft, R. Lengel, and L. Trevino Message equivocality, media selection, and manager performance: Implications for information systems MIS Quarterly 17 1987 355 366
    • (1987) MIS Quarterly , vol.17 , pp. 355-366
    • Daft, R.1    Lengel, R.2    Trevino, L.3
  • 21
    • 12344310806 scopus 로고    scopus 로고
    • Transitional volatility in web navigation
    • D.R. Danielson Transitional volatility in web navigation IT & Society 1 3 2003 131 158
    • (2003) IT & Society , vol.1 , Issue.3 , pp. 131-158
    • Danielson, D.R.1
  • 22
    • 0032343985 scopus 로고    scopus 로고
    • Testing media richness theory in the new media: The effects of cues, feedback, and task equivocality
    • A. Dennis, and S. Kinney Testing media richness theory in the new media: The effects of cues, feedback, and task equivocality Information Systems Research 9 3 1998 256 274
    • (1998) Information Systems Research , vol.9 , Issue.3 , pp. 256-274
    • Dennis, A.1    Kinney, S.2
  • 23
    • 0034343692 scopus 로고    scopus 로고
    • Understanding the trade winds: The global evolution of production, consumption, and the Internet
    • P. Dickson Understanding the trade winds: The global evolution of production, consumption, and the Internet Journal of Consumer Research 27 2000 115 122
    • (2000) Journal of Consumer Research , vol.27 , pp. 115-122
    • Dickson, P.1
  • 24
    • 84950639082 scopus 로고
    • Using examples to describe categories
    • Association for Computing Machinery, Boston, MA
    • Dumais, S. T.; Landauer, T. K. (1983). Using examples to describe categories. In Proc. SIGCHI. Association for Computing Machinery, Boston, MA.
    • (1983) Proc. SIGCHI
    • Dumais S., .T.1    Landauer T., .K.2
  • 25
  • 26
    • 0002366043 scopus 로고
    • Cognitive mapping and navigation in a hypertext environment
    • R. McAleese, Ablex Publishing NJ
    • D.M. Edwards, and L. Hardman Cognitive mapping and navigation in a hypertext environment R. McAleese, Lost in hyperspace 1989 Ablex Publishing NJ 90 105
    • (1989) Lost in Hyperspace , pp. 90-105
    • Edwards, D.M.1    Hardman, L.2
  • 27
    • 84986059644 scopus 로고    scopus 로고
    • Internet users' adoption of web retailing: User and product dimensions
    • T. Fenech, and O'Cass Internet users' adoption of web retailing: User and product dimensions Journal of Product & Brand Management 10 6 2001 361 381
    • (2001) Journal of Product & Brand Management , vol.10 , Issue.6 , pp. 361-381
    • Fenech, T.1    O'Cass2
  • 28
    • 33745258408 scopus 로고    scopus 로고
    • The influence of familiarity and usability on loyalty to online journalistic services: The role of user experience
    • DOI 10.1016/j.jretconser.2005.11.003, PII S0969698905000913
    • C. Flavián, M. Guinalíu, and R. Gurrea The influence of familiarity and usability on loyalty to online journalistic services: The role of user experience Journal of Retailing and Consumer Services 13 5 2006 363 375 (Pubitemid 43923618)
    • (2006) Journal of Retailing and Consumer Services , vol.13 , Issue.5 , pp. 363-375
    • Flavian, C.1    Guinaliu, M.2    Gurrea, R.3
  • 30
    • 33645159307 scopus 로고    scopus 로고
    • When the wait isn't so bad: The interacting effects of website delay, familiarity, and breadth
    • DOI 10.1287/isre.1050.0073
    • D.F. Galletta, R.M. Henry, S. McCoy, and P. Polak When the wait isn't so bad: The interacting effects of website delay, familiarity, and breadth Information Systems Research 17 1 2006 20 37 (Pubitemid 43450177)
    • (2006) Information Systems Research , vol.17 , Issue.1 , pp. 20-37
    • Galletta, D.F.1    Henry, R.M.2    McCoy, S.3    Polak, P.4
  • 34
    • 0030487126 scopus 로고    scopus 로고
    • Marketing in hypermedia computermediated environments: Conceptual foundations
    • D. Hoffman, and T. Novak Marketing in hypermedia computermediated environments: Conceptual foundations Journal of Marketing 60 3 1996 50 68
    • (1996) Journal of Marketing , vol.60 , Issue.3 , pp. 50-68
    • Hoffman, D.1    Novak, T.2
  • 36
    • 54449083957 scopus 로고    scopus 로고
    • The effects of the number of links and navigation support on cognitive load and learning with hypertext: The mediating role of reading order
    • R. Ignacio Madrid, H. Van Oostendorp, and M.C. Puerta Melguizo The effects of the number of links and navigation support on cognitive load and learning with hypertext: The mediating role of reading order Computers in Human Behavior 25 1 2009 66 75
    • (2009) Computers in Human Behavior , vol.25 , Issue.1 , pp. 66-75
    • Ignacio Madrid, R.1    Van Oostendorp, H.2    Puerta Melguizo, M.C.3
  • 37
    • 0000640877 scopus 로고    scopus 로고
    • Hierarchical menu design: Breadth, depth, and task complexity
    • J.A. Jacko, and G. Salvendy Hierarchical menu design: Breadth, depth, and task complexity Perceptual Motor Skills 82 3 1996 1187 1202
    • (1996) Perceptual Motor Skills , vol.82 , Issue.3 , pp. 1187-1202
    • Jacko, J.A.1    Salvendy, G.2
  • 39
    • 0039646940 scopus 로고    scopus 로고
    • Towards an understanding of the behavioral intention to use an information system
    • C.M. Jackson, S. Chow, and R.A. Leitch Towards an understanding of the behavioral intention to use an information system Decision Sciences 28 2 1997 357 389
    • (1997) Decision Sciences , vol.28 , Issue.2 , pp. 357-389
    • Jackson, C.M.1    Chow, S.2    Leitch, R.A.3
  • 41
    • 20544431696 scopus 로고    scopus 로고
    • Consumer reactions to electronic shopping on the World Wide Web
    • S. Jarvenpaa, and P. Todd Consumer reactions to electronic shopping on the World Wide Web International Journal of Electronic Commerce 1 2 1997 59 88
    • (1997) International Journal of Electronic Commerce , vol.1 , Issue.2 , pp. 59-88
    • Jarvenpaa, S.1    Todd, P.2
  • 42
    • 34548426409 scopus 로고    scopus 로고
    • The effects of presentation formats and task complexity on online consumers' product understanding
    • Z. Jiang, and I. Benbasat The effects of presentation formats and task complexity on online consumers' product understanding MIS Quarterly 31 3 2007 475 500 (Pubitemid 47359821)
    • (2007) MIS Quarterly: Management Information Systems , vol.31 , Issue.3 , pp. 475-500
    • Jiang, Z.1    Benbasat, I.2
  • 43
    • 0002804215 scopus 로고
    • Product familiarity and learning new information
    • E.J. Johnson, and J.E. Russo Product familiarity and learning new information The Journal of Consumer Research 11 1 1984 542 550
    • (1984) The Journal of Consumer Research , vol.11 , Issue.1 , pp. 542-550
    • Johnson, E.J.1    Russo, J.E.2
  • 45
    • 3042854921 scopus 로고    scopus 로고
    • The effect of scent and breadth on use of site-specific search on e-commerce web sites
    • M.A. Katz, and M.D. Byrne The effect of scent and breadth on use of site-specific search on e-commerce web sites ACM Transaction Human-Computer Interaction 10 3 2003 198 220
    • (2003) ACM Transaction Human-Computer Interaction , vol.10 , Issue.3 , pp. 198-220
    • Katz, M.A.1    Byrne, M.D.2
  • 46
    • 0032024710 scopus 로고    scopus 로고
    • Designing towards emotional usability in customer interfaces - Trustworthiness of cyber-banking system interfaces
    • PII S0953543897000374
    • J. Kim, and J.Y. Moon Designing towards emotional usability in customer interfaces: Trustworthiness of cyber-banking system interfaces Interacting with Computers 10 1998 1 29 (Pubitemid 128457060)
    • (1998) Interacting with Computers , vol.10 , Issue.1 , pp. 1-29
    • Kim, J.1    Moon, J.Y.2
  • 47
    • 0036015968 scopus 로고    scopus 로고
    • Applying the technology acceptance model and flow theory to online consumer behavior
    • M. Koufaris Applying the technology acceptance model and flow theory to online consumer behavior Information Systems Research 13 2 2002 205 223
    • (2002) Information Systems Research , vol.13 , Issue.2 , pp. 205-223
    • Koufaris, M.1
  • 48
    • 85065745254 scopus 로고
    • Selection from alphabetic and numeric menu trees using a touch screen: Breadth, depth, and width
    • Association for Computing Machinery, New York
    • Landauer, T.; Nachbar, D. (1985). Selection from alphabetic and numeric menu trees using a touch screen: Breadth, depth, and width. In Proc. SIGCHI. Association for Computing Machinery, New York.
    • (1985) Proc. SIGCHI
    • Landauer, T.1    Nachbar, D.2
  • 49
    • 0031643508 scopus 로고    scopus 로고
    • Web page design: Implications of memory, structure and scent for information retrieval
    • Los Angeles, CA
    • Larson, K.; Czerwinski, M. (1998). Web page design: Implications of memory, structure and scent for information retrieval. In Proc. SIGCHI. Association for Computing Machinery, Los Angeles, CA.
    • (1998) Proc. SIGCHI. Association for Computing Machinery
    • Larson, K.1    Czerwinski, M.2
  • 51
    • 33646373941 scopus 로고    scopus 로고
    • Cognitive map-based web site design: Empirical analysis approach
    • K.C. Lee, and N. Chung Cognitive map-based web site design: empirical analysis approach Online Information Review 30 2 2006 139 154
    • (2006) Online Information Review , vol.30 , Issue.2 , pp. 139-154
    • Lee, K.C.1    Chung, N.2
  • 52
    • 59249092896 scopus 로고    scopus 로고
    • Designing usable online stores: A landscape preference perspective
    • Y. Lee, and K.A. Kozar Designing usable online stores: A landscape preference perspective Information & Management 46 1 2009 31 41
    • (2009) Information & Management , vol.46 , Issue.1 , pp. 31-41
    • Lee, Y.1    Kozar, K.A.2
  • 53
    • 0030676063 scopus 로고    scopus 로고
    • A new technique for web site design using an interactive visualization hypertext tool
    • San Francisco, CA
    • Lightfoot, J. M. (1998). A new technique for web site design using an interactive visualization hypertext tool. In 1998 Conference on computer personnel research SIGCPR '97. San Francisco, CA.
    • (1998) 1998 Conference on Computer Personnel Research SIGCPR '97
    • Lightfoot, J.M.1
  • 54
    • 0001968728 scopus 로고
    • Familiarity, confidence, trust: Problems and alternatives
    • D.G. Gambetta, Basil Blackwell New York
    • N. Luhmann Familiarity, confidence, trust: problems and alternatives D.G. Gambetta, Trust 1988 Basil Blackwell New York 94 107
    • (1988) Trust , pp. 94-107
    • Luhmann, N.1
  • 55
    • 0036401901 scopus 로고    scopus 로고
    • Cross-cultural and cognitive aspects of web site navigation
    • DOI 10.1177/009207002236913
    • D. Luna, L.A. Peracchio, and M.D. de Juan Cross-cultural and cognitive aspects of web site navigation Journal of the Academy of Marketing Science 30 4 2002 397 410 (Pubitemid 40815801)
    • (2002) Journal of the Academy of Marketing Science , vol.30 , Issue.4 , pp. 397-410
    • Luna, D.1    Peracchio, L.A.2    De Juan, M.D.3
  • 56
    • 33845547851 scopus 로고    scopus 로고
    • Common method variance in IS research: A comparison of alternative approaches and a reanalysis of past research
    • DOI 10.1287/mnsc.1060.0597
    • N.K. Malhotra, S.S. Kim, and A. Patil Common method variance in IS research: A comparison of alternative approaches and a reanalysis of past research Management Science 52 12 2006 1865 1883 (Pubitemid 44927001)
    • (2006) Management Science , vol.52 , Issue.12 , pp. 1865-1883
    • Malhotra, N.K.1    Kim, S.S.2    Patil, A.3
  • 57
    • 20444469189 scopus 로고
    • Electronic mail as the medium of managerial choice
    • M. Markus Electronic mail as the medium of managerial choice Organizational Science 5 1994 502 527
    • (1994) Organizational Science , vol.5 , pp. 502-527
    • Markus, M.1
  • 58
    • 0001980793 scopus 로고
    • The 'M-Word': Multimedia interfaces and their role in interactive learning systems
    • S. Edwards, A. D. N. Holland, (Eds.) Berlin: Springer-Verlag
    • Mayes, J. T. (1992). The 'M-Word': Multimedia interfaces and their role in interactive learning systems. In S. Edwards, A. D. N. Holland, (Eds.), Multimedia interface design in education (pp. 1-22). Berlin: Springer-Verlag.
    • (1992) Multimedia Interface Design in Education , pp. 1-22
    • Mayes, J.T.1
  • 60
    • 0032032740 scopus 로고    scopus 로고
    • Effects of text structure and prior knowledge of the learner on navigation in hypertext
    • DOI 10.1518/001872098779480541
    • S. McDonald, and R.J. Stevenson Effects of text structure and prior knowledge of the learner on navigation in hypertext Human Factors 40 1 1998 18 27 (Pubitemid 28194519)
    • (1998) Human Factors , vol.40 , Issue.1 , pp. 18-27
    • McDonald, S.1    Stevenson, R.J.2
  • 61
    • 51849163501 scopus 로고    scopus 로고
    • Miniwatts Marketing Group Cited 18.04.10
    • Miniwatts Marketing Group (2010). Internet usage statistics - The internet big picture. < http://www.internetworldstats.com/stats.htm >. Cited 18.04.10.
    • (2010) Internet Usage Statistics - The Internet Big Picture
  • 63
    • 78651257589 scopus 로고    scopus 로고
    • Netcraft Survey. 2010 Cited 18.04.10
    • Netcraft Survey (2010). April 2010 web server survey. 2010. < http://news.netcraft.com/archives/2010/04/15/april-2010-web-server-survey.html > Cited 18.04.10.
    • (2010) April 2010 Web Server Survey
  • 66
    • 84937427404 scopus 로고
    • The effect of tree structure on search in a hierarchical menu selection system
    • K. Norman, and J. Chin The effect of tree structure on search in a hierarchical menu selection system Behaviour and Information Technology 7 1 1988 51 65
    • (1988) Behaviour and Information Technology , vol.7 , Issue.1 , pp. 51-65
    • Norman, K.1    Chin, J.2
  • 67
    • 42249089540 scopus 로고    scopus 로고
    • What is user engagement? A conceptual framework for defining user engagement with technology
    • DOI 10.1002/asi.20801
    • H.L. O'Brien, and E.G. Toms What is user engagement? A conceptual framework for defining user engagement with technology Journal of the American Society for Information Science and Technology 59 6 2008 938 955 (Pubitemid 351548473)
    • (2008) Journal of the American Society for Information Science and Technology , vol.59 , Issue.6 , pp. 938-955
    • O'Brien, H.L.1    Toms, E.G.2
  • 69
    • 38649097236 scopus 로고    scopus 로고
    • The complexity of richness: Media, message, and communication outcomes
    • DOI 10.1016/j.im.2007.09.003, PII S0378720607001085
    • R.F. Otondo, J.R. Van Scotter, D.G. Allen, and P. Palvia The complexity of richness: Media, message, and communication outcomes Information & Management 45 1 2008 21 30 (Pubitemid 351172630)
    • (2008) Information and Management , vol.45 , Issue.1 , pp. 21-30
    • Otondo, R.F.1    Van Scotter, J.R.2    Allen, D.G.3    Palvia, P.4
  • 70
    • 0343391130 scopus 로고    scopus 로고
    • Lost in hyperspace: Metrics and mental models
    • M. Otter, and H. Johnson Lost in hyperspace: Metrics and mental models Interacting with computers 13 2000 1 40
    • (2000) Interacting with Computers , vol.13 , pp. 1-40
    • Otter, M.1    Johnson, H.2
  • 71
    • 0010107664 scopus 로고    scopus 로고
    • Retailing on the WWW: The use of electronic product catalogs
    • J. Palmer Retailing on the WWW: The use of electronic product catalogs International Journal of Electronic Markets 7 3 1997 6 9
    • (1997) International Journal of Electronic Markets , vol.7 , Issue.3 , pp. 6-9
    • Palmer, J.1
  • 72
    • 0036015965 scopus 로고    scopus 로고
    • Web site usability, design, and performance metrics
    • J.W. Palmer Web site usability, design, and performance metrics Information Systems Research 13 2 2002 151 167
    • (2002) Information Systems Research , vol.13 , Issue.2 , pp. 151-167
    • Palmer, J.W.1
  • 73
    • 80052796300 scopus 로고    scopus 로고
    • Evaluation of alternative interface designs for e-tail shopping: An empirical study of three generalized hierarchical navigation schemes
    • Boston, MA: Association for Information Systems
    • Pardue, J. H.; Landry, J. P. (2001). Evaluation of alternative interface designs for e-tail shopping: An empirical study of three generalized hierarchical navigation schemes. In Americas conference on information systems. Boston, MA: Association for Information Systems.
    • (2001) Americas Conference on Information Systems
    • Pardue J., .H.1    Landry J., .P.2
  • 75
    • 84986166707 scopus 로고    scopus 로고
    • Familiarity and interest: In a learning center service context
    • A. Paswan, and G. Ganesh Familiarity and interest: in a learning center service context Journal of Services Marketing 17 4 2003 393 419
    • (2003) Journal of Services Marketing , vol.17 , Issue.4 , pp. 393-419
    • Paswan, A.1    Ganesh, G.2
  • 77
    • 0001103148 scopus 로고    scopus 로고
    • Information foraging
    • P.L. Pirolli, and S. Card Information foraging Psychology Review 106 4 1999 643 675
    • (1999) Psychology Review , vol.106 , Issue.4 , pp. 643-675
    • Pirolli, P.L.1    Card, S.2
  • 78
    • 0030173389 scopus 로고    scopus 로고
    • Emerging trends in the WWW user population
    • J. Pitkow, and C. Kehoe Emerging trends in the WWW user population Communications of the ACM 39 6 1996 106 108 (Pubitemid 126444270)
    • (1996) Communications of the ACM , vol.39 , Issue.6 , pp. 106-108
    • Pitkow, J.E.1    Kehoe, C.M.2
  • 79
    • 24144451149 scopus 로고    scopus 로고
    • Internet community forums: An untapped resource for consumer marketers
    • DOI 10.1108/07363760510611699
    • D.A. Pitta, and D. Fowler Internet community forums: An untapped resource for consumer marketers Journal of Consumer Marketing 22 5 2005 265 274 (Pubitemid 41240307)
    • (2005) Journal of Consumer Marketing , vol.22 , Issue.5 , pp. 265-274
    • Pitta, D.A.1    Fowler, D.2
  • 80
    • 0003085232 scopus 로고    scopus 로고
    • What makes users revisit a Web site?
    • M. Price What makes users revisit a Web site? Marketing News 17 1997 12
    • (1997) Marketing News , Issue.17 , pp. 12
    • Price, M.1
  • 82
    • 56549094063 scopus 로고    scopus 로고
    • Criteria of the peer review process for publication of experimental and quasi-experimental research in Psychology: A guide for creating research papers
    • M.M. Ramos-Álvarez, M.M. Moreno-Fernández, B. Valdés-Conroy, and A. Catena Criteria of the peer review process for publication of experimental and quasi-experimental research in Psychology: A guide for creating research papers International Journal of Clinical and Health Psychology 8 3 2008 751 764
    • (2008) International Journal of Clinical and Health Psychology , vol.8 , Issue.3 , pp. 751-764
    • Ramos-Álvarez, M.M.1    Moreno-Fernández, M.M.2    Valdés-Conroy, B.3    Catena, A.4
  • 83
    • 21144466094 scopus 로고
    • Task analyzability, use of new media, and effectiveness: A multi-site exploration of media richness
    • R. Rice Task analyzability, use of new media, and effectiveness: A multi-site exploration of media richness Organizational Science 3 4 1992 475 500
    • (1992) Organizational Science , vol.3 , Issue.4 , pp. 475-500
    • Rice, R.1
  • 84
    • 34250043325 scopus 로고
    • Media appropriateness: Using social presence theory to compare traditional and new organizational media
    • R. Rice Media appropriateness: Using social presence theory to compare traditional and new organizational media Human Communication Research 19 451-484 1993
    • (1993) Human Communication Research , vol.19 , pp. 451-484
    • Rice, R.1
  • 85
    • 0010205028 scopus 로고    scopus 로고
    • Electronic communications: Do cultural dimensions matter?
    • D. Ross Electronic communications: Do cultural dimensions matter? American Business Review 19 2 2001 75 81
    • (2001) American Business Review , vol.19 , Issue.2 , pp. 75-81
    • Ross, D.1
  • 86
    • 84964193283 scopus 로고
    • Media selection and managerial characteristics in organizational communications
    • G. Russ, R. Daft, and R. Lengel Media selection and managerial characteristics in organizational communications Management Communication Quarterly 4 1992 151 175
    • (1992) Management Communication Quarterly , vol.4 , pp. 151-175
    • Russ, G.1    Daft, R.2    Lengel, R.3
  • 88
    • 85024247795 scopus 로고
    • Effects of work and play signals on task evaluation
    • L.E. Sandelands Effects of work and play signals on task evaluation Journal of Applied Social Psychology 18 22 1988 1032 1048
    • (1988) Journal of Applied Social Psychology , vol.18 , Issue.22 , pp. 1032-1048
    • Sandelands, L.E.1
  • 89
    • 0010237468 scopus 로고
    • The importance of item distinctiveness on performance using a menu selection system
    • J.P. Schwartz, and K.L. Norman The importance of item distinctiveness on performance using a menu selection system Behaviour and Information Technology 5 2 1986 173 182
    • (1986) Behaviour and Information Technology , vol.5 , Issue.2 , pp. 173-182
    • Schwartz, J.P.1    Norman, K.L.2
  • 90
    • 0004175691 scopus 로고    scopus 로고
    • Boston, MA: Harvard Business School Press.
    • Shapiro, C.; Varian, H. (1999). In Information rules. Boston, MA: Harvard Business School Press.
    • (1999) Information Rules
    • Shapiro, C.1    Varian, H.2
  • 92
    • 23444431591 scopus 로고    scopus 로고
    • An examination of media richness theory in product Web site design: An empirical study
    • DOI 10.1108/14636690410555672
    • S.J. Simon, and S.C. Peppas An examination of media richness theory in product Web site design: An empirical study Info 6 4 2004 270 281 (Pubitemid 41110017)
    • (2004) Info , vol.6 , Issue.4 , pp. 270-281
    • Simon, S.J.1    Peppas, S.C.2
  • 93
    • 0030369597 scopus 로고    scopus 로고
    • Towards a practical measure of hypertext usability
    • DOI 10.1016/S0953-5438(97)83779-4
    • P.A. Smith Towards a practical measure of hypertext usability Interacting with Computers 4 1996 365 381 (Pubitemid 126395781)
    • (1996) Interacting with Computers , vol.8 , Issue.4 , pp. 365-381
    • Smith, P.A.1
  • 96
    • 70449382628 scopus 로고    scopus 로고
    • The relevance of information scent to information seeking on the Web
    • 2009 Waikiki, HI, USA
    • Sue, W. (2009). The relevance of information scent to information seeking on the Web. In IEEE international professional communication conference. Waikiki, HI, USA.
    • IEEE International Professional Communication Conference
    • Sue, W.1
  • 97
    • 0001238488 scopus 로고    scopus 로고
    • Impact of communication medium on task performance and satisfaction: An examination of media-richness theory
    • PII S0378720698000974
    • K.S. Suh Impact of communication medium on task performance and satisfaction: An examination of media-richness theory Information & Management 35 8 1999 295 312 (Pubitemid 129522822)
    • (1999) Information and Management , vol.35 , Issue.5 , pp. 295-312
    • Suh, K.S.1
  • 98
  • 99
    • 0010164477 scopus 로고
    • Putting design into practice: Formal specification and the user interface
    • H. Harrison, M. Thimbleby, Cambridge University Press Cambridge, UK
    • R. Took Putting design into practice: Formal specification and the user interface H. Harrison, M. Thimbleby, Formal methods in human-computer interaction 1990 Cambridge University Press Cambridge, UK
    • (1990) Formal Methods in Human-computer Interaction
    • Took, R.1
  • 100
  • 102
    • 63749091683 scopus 로고    scopus 로고
    • Online purchase intentions: A multi-channel store image perspective
    • T. Verhagen, and W. van Dolen Online purchase intentions: A multi-channel store image perspective Information & Management 46 2 2009 77 82
    • (2009) Information & Management , vol.46 , Issue.2 , pp. 77-82
    • Verhagen, T.1    Van Dolen, W.2
  • 105
    • 33845974484 scopus 로고    scopus 로고
    • Enhancing the design of Web navigation systems: The influence of user disorientation on engagement and performance
    • J. Webster, and S.J. Ahuja Enhancing the Design of Web Navigation Systems: The influence of user disorientation on engagement and performance MIS Quarterly 30 3 2006 661 678 (Pubitemid 46051916)
    • (2006) MIS Quarterly: Management Information Systems , vol.30 , Issue.3 , pp. 661-678
    • Webster, J.1    Ahuja, J.S.2
  • 106
    • 0000222420 scopus 로고
    • The dimensionality and correlates of flow in human-computer interactions
    • J. Webster, L.K. Trevino, and L. Ryan The dimensionality and correlates of flow in human-computer interactions Computers in Human Behavior 9 1993 411 426
    • (1993) Computers in Human Behavior , vol.9 , pp. 411-426
    • Webster, J.1    Trevino, L.K.2    Ryan, L.3
  • 107
    • 27344440200 scopus 로고    scopus 로고
    • Post-valued recall web pages: User disorientation hits the big time
    • J. Wen Post-valued recall web pages: User disorientation hits the big time IT & Society 1 3 2003 184 194
    • (2003) IT & Society , vol.1 , Issue.3 , pp. 184-194
    • Wen, J.1
  • 108
    • 35948985921 scopus 로고    scopus 로고
    • Scented widgets: Improving navigation cues with embedded visualizations
    • DOI 10.1109/TVCG.2007.70589
    • W. Willett, J. Heer, and M. Agrawala Scented widgest: Improving navigation cues with embedded visualizations IEEE Transactions on Visualization and Computer Graphics 13 6 2007 1129 1136 (Pubitemid 350076581)
    • (2007) IEEE Transactions on Visualization and Computer Graphics , vol.13 , Issue.6 , pp. 1129-1136
    • Willett, W.1    Heer, J.2    Agrawala, M.3
  • 109
    • 0021493615 scopus 로고
    • Visual momentum: A concept to improve the cognitive coupling of person and computer
    • D.D. Woods Visual momentum: A concept to improve the cognitive coupling of person and computer International Journal of Man-Machine Studies 21 1984 229 244 (Pubitemid 15103089)
    • (1984) International Journal of Man-Machine Studies , vol.21 , Issue.3 , pp. 229-244
    • Woods, D.D.1
  • 110
    • 0036727240 scopus 로고    scopus 로고
    • The effects of menu design on information-seeking performance and user's attitude on the world wide web
    • DOI 10.1002/asi.10117
    • B.-M. Yu, and S.-Z. Roh The effects of menu design on information-seeking performance and user's attitude on the world wide web Journal of the American Society for Information Science and Technology 53 11 2002 923 933 (Pubitemid 34991070)
    • (2002) Journal of the American Society for Information Science and Technology , vol.53 , Issue.11 , pp. 923-933
    • Yu, B.-M.1    Roh, S.-Z.2
  • 111
    • 30944463972 scopus 로고    scopus 로고
    • User satisfaction from commercial web sites: The effect of design and use
    • DOI 10.1016/j.im.2005.04.002, PII S0378720605000443
    • M. Zviran, C. Glezer, and I. Avni User satisfaction from commercial web sites: The effect of design and use Information & Management 43 2 2006 157 178 (Pubitemid 43112420)
    • (2006) Information and Management , vol.43 , Issue.2 , pp. 157-178
    • Zviran, M.1    Glezer, C.2    Avni, I.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.