When the wait isn't so bad: The interacting effects of website delay, familiarity, and breadth

Information Systems Research

Volumn 17, Issue 1, 2006, Pages 20-37

  Galletta, Dennis F ^a   Henry, Raymond M ^b   McCoy, Scott ^c   Polak, Peter ^d  

^a UNIVERSITY OF PITTSBURGH   (United States)

^b CLEMSON UNIVERSITY   (United States)

^c William and Mary   (United States)

^d UNIVERSITY OF MIAMI   (United States)

Author keywords

Attitudes; performance; Electronic commerce; Response time; Website design

Indexed keywords

ELECTRONIC COMMERCE; RESPONSE TIME (COMPUTER SYSTEMS); WEBSITES;

ATTITUDES; PERFORMANCE; BEHAVIORAL INTENTION; EXPERIMENTAL FACTORS; INTERACTION EFFECT; SEPARATE ANALYSIS; TARGET INFORMATION; THREE-WAY INTERACTIONS; USER PERFORMANCE;

WEB DESIGN;

EID: 33645159307     PISSN: 10477047     EISSN: 15265536     Source Type: Journal    
DOI: 10.1287/isre.1050.0073     Document Type: Review

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