메뉴 건너뛰기




Volumn 30, Issue 3, 2006, Pages 661-678

Enhancing the design of Web navigation systems: The influence of user disorientation on engagement and performance

Author keywords

Commercial Web site; Design; Disorientation; Efficiency; Electronic commerce; Electronic shopping; Engagement; Flow; Intentions; Internet; Lost; Performance; Web navigation; Web based learning; World Wide Web

Indexed keywords

DATA MINING; ELECTRONIC COMMERCE; ELECTRONIC DOCUMENT EXCHANGE; INFORMATION TECHNOLOGY; USER INTERFACES;

EID: 33845974484     PISSN: 02767783     EISSN: None     Source Type: Journal    
DOI: 10.2307/25148744     Document Type: Article
Times cited : (192)

References (97)
  • 1
    • 0038383203 scopus 로고    scopus 로고
    • Perceived Disorientation: An Examination of a New Measure to Assess Web Design Effectiveness
    • Ahuja, J. S., and Webster, J. "Perceived Disorientation: An Examination of a New Measure to Assess Web Design Effectiveness," Interacting with Computers (14:1), 2001, pp. 15-29.
    • (2001) Interacting with Computers , vol.14 , Issue.1 , pp. 15-29
    • Ahuja, J.S.1    Webster, J.2
  • 3
    • 0002969044 scopus 로고    scopus 로고
    • Individual Characteristics Associated With World Wide Web Use: An Empirical Study of Playfulness and Motivation
    • Atkinson, M., and Kydd, C. "Individual Characteristics Associated With World Wide Web Use: An Empirical Study of Playfulness and Motivation," The DATA BASE for Advances in Information Systems (28:2), 1997, pp. 53-62.
    • (1997) The DATA BASE for Advances in Information Systems , vol.28 , Issue.2 , pp. 53-62
    • Atkinson, M.1    Kydd, C.2
  • 4
    • 0035546514 scopus 로고    scopus 로고
    • Using Protocol Analysis to Evaluate the Usability of a Commercial Web Site
    • Benbunan-Fich, R. "Using Protocol Analysis to Evaluate the Usability of a Commercial Web Site," Information & Management (39), 2001, pp. 151-163.
    • (2001) Information & Management , vol.39 , pp. 151-163
    • Benbunan-Fich, R.1
  • 5
    • 27644573616 scopus 로고    scopus 로고
    • Cascading versus Indexed Menu Design,
    • 5:, available online at
    • Bernard, M., and Hamblin, C. "Cascading versus Indexed Menu Design," Usability News (5:1), 2003 (available online at http://psychology.wichita.edu/surl/usabilitynews/51/menu.htm).
    • (2003) Usability News , pp. 1
    • Bernard, M.1    Hamblin, C.2
  • 7
    • 0032660019 scopus 로고    scopus 로고
    • Facilitating Navigation in Information Spaces: Road-Signs on the World Wide Web
    • Campbell, C., and Maglio, P. P. "Facilitating Navigation in Information Spaces: Road-Signs on the World Wide Web," International Journal of Human-Computer Studies (50), 1999, pp. 309-327.
    • (1999) International Journal of Human-Computer Studies , vol.50 , pp. 309-327
    • Campbell, C.1    Maglio, P.P.2
  • 13
    • 0023419636 scopus 로고
    • Hypertext: An Introduction and Survey
    • Conklin, J. "Hypertext: An Introduction and Survey," IEEE Computer (20:9), 1987, pp. 17-41.
    • (1987) IEEE Computer , vol.20 , Issue.9 , pp. 17-41
    • Conklin, J.1
  • 15
    • 85044806762 scopus 로고    scopus 로고
    • Evaluating the Web Presence of Voluntary Sector Organizations: An Assessment of Canadian Web Sites
    • Winter
    • Cukier, W., and Middleton, C. A. "Evaluating the Web Presence of Voluntary Sector Organizations: An Assessment of Canadian Web Sites," IT & Society (1:3), Winter 2003, pp. 102-130.
    • (2003) IT & Society , vol.1 , Issue.3 , pp. 102-130
    • Cukier, W.1    Middleton, C.A.2
  • 17
    • 12344310806 scopus 로고    scopus 로고
    • Transitional Volatility in Web Navigation
    • Winter
    • Danielson, D. R. "Transitional Volatility in Web Navigation," IT & Society (1:3), Winter 2003, pp. 131-158.
    • (2003) IT & Society , vol.1 , Issue.3 , pp. 131-158
    • Danielson, D.R.1
  • 18
    • 0036811787 scopus 로고    scopus 로고
    • Web Navigation and the Behavioral Effects of Constantly Visible Site Maps
    • October
    • Danielson, D. R. "Web Navigation and the Behavioral Effects of Constantly Visible Site Maps," Interacting with Computers (14:5), October 2002, pp. 601-618.
    • (2002) Interacting with Computers , vol.14 , Issue.5 , pp. 601-618
    • Danielson, D.R.1
  • 20
    • 55249087535 scopus 로고
    • Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
    • Davis, F. D. "Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology," MIS Quarterly (13:3), 1989, pp. 319-339.
    • (1989) MIS Quarterly , vol.13 , Issue.3 , pp. 319-339
    • Davis, F.D.1
  • 21
    • 84991149383 scopus 로고
    • Extrinsic and Intrinsic Motivation to Use Computers in the Workplace
    • Davis, F. D., Bagozzi, R. P., and Warshaw, P. R. "Extrinsic and Intrinsic Motivation to Use Computers in the Workplace," Journal of Applied Social Psychology (22), 1992, pp. 1111-1132.
    • (1992) Journal of Applied Social Psychology , vol.22 , pp. 1111-1132
    • Davis, F.D.1    Bagozzi, R.P.2    Warshaw, P.R.3
  • 23
    • 33845984874 scopus 로고    scopus 로고
    • Effective View Navigation
    • S. K. Card, J. D. Mackinlay, and B. Shneiderman eds, Morgan Kaufmann Publishers, Inc, San Francisco
    • Furnas, G. W. "Effective View Navigation," in Readings in Information Visualization: Using Vision to Think, S. K. Card, J. D. Mackinlay, and B. Shneiderman (eds), Morgan Kaufmann Publishers, Inc., San Francisco, 1999, pp. 589-596.
    • (1999) Readings in Information Visualization: Using Vision to Think , pp. 589-596
    • Furnas, G.W.1
  • 24
    • 0002971942 scopus 로고    scopus 로고
    • Ontology: Applications and Design
    • February
    • Gruninger, M., and Lee. J. "Ontology: Applications and Design," Communications of the ACM (45:2), February 2002, pp. 39-41.
    • (2002) Communications of the ACM , vol.45 , Issue.2 , pp. 39-41
    • Gruninger, M.1    Lee, J.2
  • 27
    • 0041159128 scopus 로고
    • Special Section: Navigation in Information-Intensive Environments
    • Isakowitz, T., and Bieber, M. "Special Section: Navigation in Information-Intensive Environments," Journal of Management Information Systems (11:4), 1995, pp. 5-8.
    • (1995) Journal of Management Information Systems , vol.11 , Issue.4 , pp. 5-8
    • Isakowitz, T.1    Bieber, M.2
  • 28
    • 0039646940 scopus 로고    scopus 로고
    • Towards an Understanding of the Behavioral Intention to Use an Information System
    • Jackson, C. M., Chow, S., and Leitch, R. A. "Towards an Understanding of the Behavioral Intention to Use an Information System," Decision Sciences (28:2), 1997, pp. 357-389.
    • (1997) Decision Sciences , vol.28 , Issue.2 , pp. 357-389
    • Jackson, C.M.1    Chow, S.2    Leitch, R.A.3
  • 30
    • 20544431696 scopus 로고    scopus 로고
    • Consumer Reactions to Electronic Shopping on the World Wide Web
    • Jarvenpaa, S. L., and Todd, P. A. "Consumer Reactions to Electronic Shopping on the World Wide Web," International Journal of Electronic Commerce (1:2), 1997, pp. 59-88.
    • (1997) International Journal of Electronic Commerce , vol.1 , Issue.2 , pp. 59-88
    • Jarvenpaa, S.L.1    Todd, P.A.2
  • 31
    • 0032008312 scopus 로고    scopus 로고
    • Human Factors for Pleasure in Product Use
    • Jordan, P. W. "Human Factors for Pleasure in Product Use," Applied Ergonomics (29:1), 1998, pp. 25-33.
    • (1998) Applied Ergonomics , vol.29 , Issue.1 , pp. 25-33
    • Jordan, P.W.1
  • 33
    • 0001743681 scopus 로고
    • The Process of Causal Attribution
    • Kelly, H. H. "The Process of Causal Attribution," American Psychologist (28), 1973, pp. 107-128.
    • (1973) American Psychologist , vol.28 , pp. 107-128
    • Kelly, H.H.1
  • 34
    • 0032024710 scopus 로고    scopus 로고
    • Designing Towards Emotional Usability in Customer Interfaces: Trustworthiness of Cyber-Banking System Interfaces
    • Kim, J., and Moon, J. Y. "Designing Towards Emotional Usability in Customer Interfaces: Trustworthiness of Cyber-Banking System Interfaces," Interacting with Computers (10), 1998, pp. 1-29.
    • (1998) Interacting with Computers , vol.10 , pp. 1-29
    • Kim, J.1    Moon, J.Y.2
  • 35
    • 0033689709 scopus 로고    scopus 로고
    • Toward the Optimal Link Structure of the Cyber Shopping Mall
    • Kim, J., and Yoo, B. "Toward the Optimal Link Structure of the Cyber Shopping Mall," International Journal of Human-Computer Studies (52), 2000, pp. 531-551.
    • (2000) International Journal of Human-Computer Studies , vol.52 , pp. 531-551
    • Kim, J.1    Yoo, B.2
  • 36
    • 0036015968 scopus 로고    scopus 로고
    • Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior
    • June
    • Koufaris, M. "Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior," Information Systems Research (13:2), June 2002, pp. 205-223.
    • (2002) Information Systems Research , vol.13 , Issue.2 , pp. 205-223
    • Koufaris, M.1
  • 38
    • 0031700749 scopus 로고    scopus 로고
    • The Role of Ease of Use, Usefulness and Attitude in the Prediction of World Wide Web Usage
    • Ritu Agarwal ed, ACM Press, New York
    • Lederer, A. L., Maupin, D. J., Sena, M. P., and Zhuang, Y. "The Role of Ease of Use, Usefulness and Attitude in the Prediction of World Wide Web Usage," in Proceedings of the 1998 ACM SIGCPR Conference, Ritu Agarwal (ed.), ACM Press, New York, 1998, pp. 195-204.
    • (1998) Proceedings of the 1998 ACM SIGCPR Conference , pp. 195-204
    • Lederer, A.L.1    Maupin, D.J.2    Sena, M.P.3    Zhuang, Y.4
  • 39
    • 0030676063 scopus 로고    scopus 로고
    • A New Technique for Website Design Using an Interactive Visualization Hypertext Tool
    • ACM Press, New York
    • Lightfoot, J. M. "A New Technique for Website Design Using an Interactive Visualization Hypertext Tool," Proceedings of the 1997 ACM SIGCPR Conference, ACM Press, New York, 1997, pp. 14-19.
    • (1997) Proceedings of the 1997 ACM SIGCPR Conference , pp. 14-19
    • Lightfoot, J.M.1
  • 40
    • 0000595235 scopus 로고    scopus 로고
    • Web Sites of the Fortune 500 Companies: Facing Customers Through Home
    • Liu, C. L., Arnett, K. P., Capella, L. M., and Beatty, R. M. "Web Sites of the Fortune 500 Companies: Facing Customers Through Home Pages," Information and Management (31), 1997, pp. 335-345.
    • (1997) Information and Management , vol.31 , pp. 335-345
    • Liu, C.L.1    Arnett, K.P.2    Capella, L.M.3    Beatty, R.M.4
  • 43
    • 0033658169 scopus 로고    scopus 로고
    • MacCullum, R. C., and Austin, J. T. Applications of Structural Equation Modeling in Psychological Research, in Annual Review of Psychology (51), S. T. Fiske, D. L. Schacter, C. Zahn-Waxler (eds.), Annual Reviews, Palo Alto, CA, 2000. pp. 201-226.
    • MacCullum, R. C., and Austin, J. T. "Applications of Structural Equation Modeling in Psychological Research," in Annual Review of Psychology (51), S. T. Fiske, D. L. Schacter, C. Zahn-Waxler (eds.), Annual Reviews, Palo Alto, CA, 2000. pp. 201-226.
  • 44
    • 0034244797 scopus 로고    scopus 로고
    • Structure, Causality, Visibility and Interaction: Propositions for Evaluating Engagement in Narrative Multimedia
    • Mallon, B., and Webb, B. "Structure, Causality, Visibility and Interaction: Propositions for Evaluating Engagement in Narrative Multimedia," International Journal of Human-Computer Studies (53), 2000, pp. 269-287.
    • (2000) International Journal of Human-Computer Studies , vol.53 , pp. 269-287
    • Mallon, B.1    Webb, B.2
  • 45
    • 0023826767 scopus 로고
    • Finding Facts vs. Browsing Knowledge in Hypertext Systems
    • Marchionini, G., and Shneiderman, B. "Finding Facts vs. Browsing Knowledge in Hypertext Systems," Computer (21), 1988, pp. 70-79.
    • (1988) Computer , vol.21 , pp. 70-79
    • Marchionini, G.1    Shneiderman, B.2
  • 46
    • 0001980793 scopus 로고
    • The 'M-Word': Multimedia Interfaces and Their Role in Interactive Learning Systems
    • A. D. N. Edwards and S. Holland eds, Springer-Verlag, Berlin
    • Mayes, J. T. "The 'M-Word': Multimedia Interfaces and Their Role in Interactive Learning Systems," in Multimedia Interface Design in Education, A. D. N. Edwards and S. Holland (eds.), Springer-Verlag, Berlin, 1992, pp. 1-22.
    • (1992) Multimedia Interface Design in Education , pp. 1-22
    • Mayes, J.T.1
  • 47
    • 0032032740 scopus 로고    scopus 로고
    • Effects of Text Structure and Prior Knowledge of the Learner on Navigation in Hypertext
    • McDonald, S., and Stevenson, R. J. "Effects of Text Structure and Prior Knowledge of the Learner on Navigation in Hypertext." Human Factors (40:1), 1998, pp. 18-27.
    • (1998) Human Factors , vol.40 , Issue.1 , pp. 18-27
    • McDonald, S.1    Stevenson, R.J.2
  • 50
    • 33845989835 scopus 로고    scopus 로고
    • Netsavvy Communications. E-Commerce Web Sites are Getting (Slowly) Better..., June 10, 2002 (available online at http://sellitontheweb.com/ ezine/news0576.shtml).
    • Netsavvy Communications. "E-Commerce Web Sites are Getting (Slowly) Better...," June 10, 2002 (available online at http://sellitontheweb.com/ ezine/news0576.shtml).
  • 52
    • 2942535782 scopus 로고    scopus 로고
    • Is Navigation Useful?
    • January 9
    • Nielsen, J. "Is Navigation Useful?," Jakob Nielsen's Alertbox, January 9, 2000 (http://www.useit.com/alertbox/20000109.html).
    • (2000) Jakob Nielsen's Alertbox
    • Nielsen, J.1
  • 53
    • 0003824743 scopus 로고    scopus 로고
    • Top Ten Mistakes in Web Design
    • Nielsen, J. "Top Ten Mistakes in Web Design," Jakob Nielsen's Alertbox, 1996a (http://www.useit.com/alertbox/9605.html).
    • (1996) Jakob Nielsen's Alertbox
    • Nielsen, J.1
  • 54
    • 0347253006 scopus 로고    scopus 로고
    • The Top Ten New Mistakes of Web Design
    • May 30
    • Nielsen, J. "The Top Ten New Mistakes of Web Design," Jakob Nielsen's Alertbox, May 30, 1999a (http://www.useit.com/alertbox/990530.html).
    • (1999) Jakob Nielsen's Alertbox
    • Nielsen, J.1
  • 55
    • 33644486800 scopus 로고    scopus 로고
    • Top Ten Mistakes' Revisited Three Years Later
    • May 2
    • Nielsen, J. "'Top Ten Mistakes' Revisited Three Years Later," Jakob Nielsen's Alertbox, May 2, 1999b (http://www.useit.com/alertbox/990502. html).
    • (1999) Jakob Nielsen's Alertbox
    • Nielsen, J.1
  • 56
    • 5344249257 scopus 로고    scopus 로고
    • Why Frames Suck (Most of the Time)
    • December
    • Nielsen, J. "Why Frames Suck (Most of the Time)," Jakob Nielsen's Alertbox, December 1996b (http://www.useit.com/alertbox/9612.html).
    • (1996) Jakob Nielsen's Alertbox
    • Nielsen, J.1
  • 57
    • 0002312309 scopus 로고
    • SunWeb: User Interface Design for Sun Microsystem's Internal Web
    • Chicago, IL, October 17-20, available at
    • Nielsen, J., and Sano, D. "SunWeb: User Interface Design for Sun Microsystem's Internal Web," in Proceedings of the Second World Wide Web Conference: Mosaic and the Web, Chicago, IL, October 17-20, 1994, pp. 547-557 (available at http://www.useit.com/papers/sunweb/).
    • (1994) Proceedings of the Second World Wide Web Conference: Mosaic and the Web , pp. 547-557
    • Nielsen, J.1    Sano, D.2
  • 58
    • 0029697836 scopus 로고    scopus 로고
    • User Interface Design for the World Wide Web
    • ACM Press, New York
    • Nielsen, J., and Wagner, A. "User Interface Design for the World Wide Web," Proceedings of the CHI 96, ACM Press, New York, 1996, p. 330.
    • (1996) Proceedings of the CHI 96 , pp. 330
    • Nielsen, J.1    Wagner, A.2
  • 60
    • 0034340409 scopus 로고    scopus 로고
    • Measuring the Customer Experience in Online Environments: A Structural Modeling Approach
    • Novak, T. P., Hoffman, D. L., and Yung, Y.-F. "Measuring the Customer Experience in Online Environments: A Structural Modeling Approach," Marketing Science (19:1), 2000, pp. 22-42.
    • (2000) Marketing Science , vol.19 , Issue.1 , pp. 22-42
    • Novak, T.P.1    Hoffman, D.L.2    Yung, Y.-F.3
  • 61
    • 1542487772 scopus 로고    scopus 로고
    • Balancing the Vendor and Consumer Requirements for electronic Shopping Systems
    • Oinas-Kukkonen, H. "Balancing the Vendor and Consumer Requirements for electronic Shopping Systems," Information Technology and Management (1), 2000, pp. 73-84.
    • (2000) Information Technology and Management , vol.1 , pp. 73-84
    • Oinas-Kukkonen, H.1
  • 63
    • 0343391130 scopus 로고    scopus 로고
    • Lost in Hyperspace: Metrics and Mental Models
    • Otter, M., and Johnson, H. "Lost in Hyperspace: Metrics and Mental Models," Interacting with Computers (13), 2000, pp. 1-40.
    • (2000) Interacting with Computers , vol.13 , pp. 1-40
    • Otter, M.1    Johnson, H.2
  • 64
    • 0036015965 scopus 로고    scopus 로고
    • Web Site Usability, Design, and Performance Metrics
    • June
    • Palmer, J. W. "Web Site Usability, Design, and Performance Metrics," Information Systems Research (13:2), June 2002, pp. 151-167.
    • (2002) Information Systems Research , vol.13 , Issue.2 , pp. 151-167
    • Palmer, J.W.1
  • 66
    • 1042291609 scopus 로고    scopus 로고
    • Optimizing Human-Computer Interaction for the Electronic Commerce Environment
    • available at
    • Pereira, R. E. "Optimizing Human-Computer Interaction for the Electronic Commerce Environment," Journal of Electronic Commerce Research (1:1), 2000, pp. 23-44 (available at http://www.csulb.edu/journals/ jecr/p_i.htm).
    • (2000) Journal of Electronic Commerce Research , vol.1 , Issue.1 , pp. 23-44
    • Pereira, R.E.1
  • 67
    • 0030173389 scopus 로고    scopus 로고
    • Emerging Trends in the WWW User Population
    • Pitkow, J., and Kehoe, C. "Emerging Trends in the WWW User Population," Communications of the ACM (39:6), 1996, pp. 106-108.
    • (1996) Communications of the ACM , vol.39 , Issue.6 , pp. 106-108
    • Pitkow, J.1    Kehoe, C.2
  • 68
    • 0004126165 scopus 로고    scopus 로고
    • Georgia Tech Research, Atlanta, GA, available online at
    • Pitkow, J., Kehoe, C., and Rogers, J. "GVU's WWW User Survey," Georgia Tech Research, Atlanta, GA, 1998 (available online at http://www.gvu.gatech.edu/user_surveys/survey-1998-04/).
    • (1998) GVU's WWW User Survey
    • Pitkow, J.1    Kehoe, C.2    Rogers, J.3
  • 69
    • 0001859710 scopus 로고    scopus 로고
    • Analyzing Data from Experimental Studies: A Latent Variable Structural Equation Modeling Approach
    • Russell, D. W., Kahn, J. H., Spoth, R., and Altmaier, E. M. "Analyzing Data from Experimental Studies: A Latent Variable Structural Equation Modeling Approach," Journal of Counseling Psychology (45), 1998, pp. 18-29.
    • (1998) Journal of Counseling Psychology , vol.45 , pp. 18-29
    • Russell, D.W.1    Kahn, J.H.2    Spoth, R.3    Altmaier, E.M.4
  • 70
    • 85024247795 scopus 로고
    • Effects of Work and Play Signals on Task Evaluation
    • Sandelands, L. E. "Effects of Work and Play Signals on Task Evaluation," Journal of Applied Social Psychology (18:12), 1988, pp. 1032-1048.
    • (1988) Journal of Applied Social Psychology , vol.18 , Issue.12 , pp. 1032-1048
    • Sandelands, L.E.1
  • 71
    • 0001491055 scopus 로고
    • Of Art and Work: Aesthetic Experience and the Psychology of Work Feelings
    • L. L. Cummings and B.M. Staw eds, JAI Press, Greenwich, CT
    • Sandelands, L. E., and Buckner, G. C. "Of Art and Work: Aesthetic Experience and the Psychology of Work Feelings," in Research in Organizational Behaviour, L. L. Cummings and B.M. Staw (eds.), JAI Press, Greenwich, CT, 1989, pp. 105-131.
    • (1989) Research in Organizational Behaviour , pp. 105-131
    • Sandelands, L.E.1    Buckner, G.C.2
  • 72
    • 0001022289 scopus 로고
    • Improving End-User Proficiency: Effects of Conceptual Training and Nature of Interaction
    • Santhanam, R., and Sein, M. K. "Improving End-User Proficiency: Effects of Conceptual Training and Nature of Interaction," Information Systems Research (5), 1994, pp. 378-399.
    • (1994) Information Systems Research , vol.5 , pp. 378-399
    • Santhanam, R.1    Sein, M.K.2
  • 73
    • 0030369597 scopus 로고    scopus 로고
    • Towards a Practical Measure of Hypertext Usability
    • Smith, P.A. "Towards a Practical Measure of Hypertext Usability," Interacting with Computers (4), 1996, pp. 365-381.
    • (1996) Interacting with Computers , vol.4 , pp. 365-381
    • Smith, P.A.1
  • 77
    • 0000814262 scopus 로고
    • Distance Estimation from Cognitive Maps
    • Thorndyke, P. W. "Distance Estimation from Cognitive Maps," Cognitive Psychology (13), 1981, pp. 526-550.
    • (1981) Cognitive Psychology , vol.13 , pp. 526-550
    • Thorndyke, P.W.1
  • 78
    • 0020196720 scopus 로고
    • Differences in Spatial Knowledge Acquired from Maps and Navigation
    • Thorndyke, P. W., and Hayes-Roth, D. "Differences in Spatial Knowledge Acquired from Maps and Navigation," Cognitive Psychology (14), 1982, pp. 560-589.
    • (1982) Cognitive Psychology , vol.14 , pp. 560-589
    • Thorndyke, P.W.1    Hayes-Roth, D.2
  • 79
    • 0029359332 scopus 로고
    • Hypermedia and Cognition: Designing for Comprehension
    • Thuring, M., Hannemann, J., and Haake, J. M. "Hypermedia and Cognition: Designing for Comprehension," Communications of the ACM(38:8), 1995, pp. 57-66.
    • (1995) Communications of the ACM , vol.38 , Issue.8 , pp. 57-66
    • Thuring, M.1    Hannemann, J.2    Haake, J.M.3
  • 81
    • 84965761590 scopus 로고
    • Flow in Computer-Mediated Communication
    • Trevino, L. K., and Webster, J. "Flow in Computer-Mediated Communication," Communication Research (19), 1992, pp. 539-573.
    • (1992) Communication Research , vol.19 , pp. 539-573
    • Trevino, L.K.1    Webster, J.2
  • 82
    • 0343701701 scopus 로고    scopus 로고
    • Spatial Design and Memory: A Conceptual Approach to the Creation of Navigable Space in Multimedia Design
    • July-August
    • Trumbo, J. "Spatial Design and Memory: A Conceptual Approach to the Creation of Navigable Space in Multimedia Design," Interactions (5), July-August 1998, pp. 26-34.
    • (1998) Interactions , vol.5 , pp. 26-34
    • Trumbo, J.1
  • 83
    • 14644435392 scopus 로고    scopus 로고
    • UsabilityNet, available online at
    • UsabilityNet. "Cost Justifying Usability," 2003 (available online at http://www.usabilitynet.org/management/c_cost.htm).
    • (2003) Cost Justifying Usability
  • 87
    • 0000652046 scopus 로고
    • The Differential Effects of Software Training Previews on Training Outcomes
    • Webster, J., and Martocchio, J. J. "The Differential Effects of Software Training Previews on Training Outcomes," Journal of Management (21:4), 1995, pp. 757-787.
    • (1995) Journal of Management , vol.21 , Issue.4 , pp. 757-787
    • Webster, J.1    Martocchio, J.J.2
  • 88
    • 0000720688 scopus 로고
    • Microcomputer Playfulness: Development of a Measure with Workplace Implications
    • Webster, J., and Martocchio, J. J. "Microcomputer Playfulness: Development of a Measure with Workplace Implications," MIS Quarterly (16:2), 1992, pp. 201-226.
    • (1992) MIS Quarterly , vol.16 , Issue.2 , pp. 201-226
    • Webster, J.1    Martocchio, J.J.2
  • 89
    • 0000222420 scopus 로고
    • The Dimensionality and Correlates of Flow in Human-Computer Interactions
    • Webster, J., Trevino, L. K., and Ryan, L. "The Dimensionality and Correlates of Flow in Human-Computer Interactions," Computers in Human Behavior (9), 1993, pp. 411-426.
    • (1993) Computers in Human Behavior , vol.9 , pp. 411-426
    • Webster, J.1    Trevino, L.K.2    Ryan, L.3
  • 90
    • 27344440200 scopus 로고    scopus 로고
    • Post-Valued Recall Web Pages: User Disorientation Hits the Big Time
    • Wen, J. "Post-Valued Recall Web Pages: User Disorientation Hits the Big Time," IT & Society (1:3), 2003, pp. 184-194.
    • (2003) IT & Society , vol.1 , Issue.3 , pp. 184-194
    • Wen, J.1
  • 92
    • 0021493615 scopus 로고
    • Visual Momentum: A Concept to Improve the Cognitive Coupling of Person and Computer
    • Woods, D. D. "Visual Momentum: A Concept to Improve the Cognitive Coupling of Person and Computer," International Journal of Man-Machine Studies (21), 1984, pp. 229-244.
    • (1984) International Journal of Man-Machine Studies , vol.21 , pp. 229-244
    • Woods, D.D.1
  • 94
    • 0001568537 scopus 로고    scopus 로고
    • How Not to Have to Navigate Through Too Many Displays
    • M. Helander, T. K. Landauer and P. Prabhu eds, Elsevier, Amsterdam
    • Woods, D. D., and Watts, J. C. "How Not to Have to Navigate Through Too Many Displays," in Handbook of Human-Computer Interaction, M. Helander, T. K. Landauer and P. Prabhu (eds.), Elsevier, Amsterdam, 1997, pp. 617-650.
    • (1997) Handbook of Human-Computer Interaction , pp. 617-650
    • Woods, D.D.1    Watts, J.C.2
  • 95
    • 0013111863 scopus 로고    scopus 로고
    • Media and Group Cohesion: Relative Influences on Social Presence, Task Participation, and Group Consensus
    • Yoo, Y., and Alavi, M. "Media and Group Cohesion: Relative Influences on Social Presence, Task Participation, and Group Consensus," MIS Quarterly (25:3), 2001, pp. 371-390.
    • (2001) MIS Quarterly , vol.25 , Issue.3 , pp. 371-390
    • Yoo, Y.1    Alavi, M.2
  • 96
    • 0036727240 scopus 로고    scopus 로고
    • The Effects of Menu Design on Information-Seeking Performance and User's Attitude on the World Wide Web
    • Yu, B-M., and Roh, S-Z. "The Effects of Menu Design on Information-Seeking Performance and User's Attitude on the World Wide Web," Journal of the American Society for Information Science and Technology (53:11), 2002, pp. 923-933.
    • (2002) Journal of the American Society for Information Science and Technology , vol.53 , Issue.11 , pp. 923-933
    • Yu, B.-M.1    Roh, S.-Z.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.