Identity on the line: Constructing professional identity in a HR call centre

Work, Employment and Society

Volumn 25, Issue 3, 2011, Pages 434-450

  Pritchard, Katrina ^a   Symon, Gillian ^a  

^a UNIVERSITY OF LONDON   (United Kingdom)

Author keywords

call centre; human resource management; professional identity

Indexed keywords

EID: 80052508947     PISSN: 09500170     EISSN: None     Source Type: Journal    
DOI: 10.1177/0950017011407970     Document Type: Article

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