An information-processing approach for evaluating in-store retail operational design strategies

Decision Sciences

Volumn 42, Issue 3, 2011, Pages 619-653

  Shockley, Jeff ^a   Roth, Aleda V ^b   Fredendall, Lawrence D ^b  

^a RADFORD UNIVERSITY   (United States)

^b CLEMSON UNIVERSITY   (United States)

Author keywords

Information Processing Models; Operations Strategy; Retail Services; Service Design; Service Operations; Survey Research

Indexed keywords

EID: 79960872679     PISSN: 00117315     EISSN: 15405915     Source Type: Journal    
DOI: 10.1111/j.1540-5915.2011.00325.x     Document Type: Article

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