Service coproduction with information stickiness and incomplete contracts: Implications for consulting services design

Production and Operations Management

Volumn 17, Issue 3, 2008, Pages 357-372

  Xue, Mei ^a   Field, Joy M ^a  

^a BOSTON COLLEGE   (United States)

Author keywords

Consulting services; Incomplete contract theory; Information stickiness; Service coproduction; Service process design

Indexed keywords

EID: 48249150822     PISSN: 10591478     EISSN: None     Source Type: Journal    
DOI: 10.3401/poms.1080.0024     Document Type: Article

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