Consumer satisfaction and services: Insights from dive tourism

Service Industries Journal

Volumn 31, Issue 11, 2011, Pages 1769-1792

  Ince, Teresa ^a   Bowen, David ^b  

^a Little Orchard Calais Lane ^*  (United Kingdom)

^b OXFORD BROOKES UNIVERSITY   (United Kingdom)

Author keywords

Consumer satisfaction; Dive tourism; Service satisfaction; Tourist satisfaction

Indexed keywords

DIVING; SERVICE SECTOR; TOURISM; TOURISM MARKET; TOURIST BEHAVIOR;

TANZANIA; ZANZIBAR ISLAND;

EID: 79960623290     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642069.2010.496480     Document Type: Article

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