Consumer thoughts, actions, and feelings from within the service experience

Service Industries Journal

Volumn 28, Issue 10, 2008, Pages 1515-1530

  Bowen, David ^a  

^a OXFORD BROOKES UNIVERSITY   (United Kingdom)

Author keywords

Consumer behaviour; Participant observation; Tourist satisfaction

Indexed keywords

CONSUMPTION BEHAVIOR; SERVICE SECTOR; TOURIST BEHAVIOR;

EID: 57649205748     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642060802250344     Document Type: Article

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