It takes time: A stages of change perspective on the adoption of workplace coaching skills

Journal of Change Management

Volumn 10, Issue 1, 2010, Pages 61-77

  Grant, Anthony M ^a  

^a UNIVERSITY OF SYDNEY   (Australia)

Author keywords

Executive coaching; Transtheoretical model of change; Workplace coaching

Indexed keywords

EID: 79960570695     PISSN: 14697017     EISSN: 14791811     Source Type: Journal    
DOI: 10.1080/14697010903549440     Document Type: Article

References (60)

1. Ajzen, I. (1988) Attitudes, Personality and Behavior (Chicago, Il: The Doresy Press).
2. Arnold, K.A., Turner, N., Barling, J., Kelloway, E.K. and McKee, M.C. (2007) Transformational leadership and psychological well-being: the mediating role of meaningful work, Journal of Occupational Health Psychology, 12(3), pp. 193-203.
3. Avolio, B.J. and Gardner, W.L. (2005) Authentic leadership development: getting to the root of positive forms of leadership, The Leadership Quarterly, 16(3), pp. 315-338.
4. Bandura, A. (1977) Social Learning Theory (Englewood Cliffs, NJ: Prentice Hall).
5. Bandura, A. (1982) Self-efficacy mechanism in human agency, American Psychologist, 37(2), pp. 122-147.
6. Bass, B.M. and Avolio, B.J. (2000) Multifactor Leadership Questionnaire (Redwood City, CA: Mind Garden).
7. Bono, J.E. and Judge, T.A. (2003) Self-concordance at work: toward understanding the motivational effects of transformational leaders, Academy of Management Journal, 46(5), pp. 554-571.
8. Bowles, S.V. and Picano, J.J. (2006) Dimensions of coaching related to productivity and quality of life, Consulting Psychology Journal: Practice and Research, 58(4), pp. 232-239.
9. By, R.T. (2005) Organisational change management: a critical review, Journal of Change Management, 5(4), pp. 369-380.
10. Chartered Institute of Personnel and Development (2004) New CIPD evidence proves front line leaders make the difference between low-performing and high-performing firms, Management Services, 48(3), pp. 6.
11. CIPD See Chartered Institute of Personnel and Development.
12. Cowan, R., Logue, E., Milo, L., Britton, P.J. and Smucker, W. (1997) Exercise stage of change and self-efficacy in primary care: implications for intervention, Journal of Clinical Psychology in Medical Settings, 4(3), pp. 295-311.
13. Cronbach, L.J. (1951) Coefficient alpha and the internal structure of tests, Psychometrika, 16, pp. 297-334.
14. DiClemente, C.C., Prochaska, J.O., Fairhurst, S.K. and Velicer, W.F. (1991) The process of smoking cessation: an analysis of precontemplation, contemplation, and preparation stages of change, Journal of Consulting & Clinical Psychology, 59(2), pp. 295-304.
15. Ellinger, A.D. and Bostrom, R.P. (1999) Managerial coaching behaviors in learning organizations, Journal of Management Development, 18(9), pp. 752-771.
16. Ellinger, A.D., Ellinger, A.E. and Keller, S.B. (2003) Supervisory coaching behavior, employee satisfaction and warehouse employee performance: a dyadic perspective in the distribution industry, Human Resource Development Quarterly, 14(4), pp. 435-458.
17. Furnham, A. (2005) The Incompetent Manager (London: Wiley).
18. Gershman, L. (1967) The effects of specific factors of the superviser-subordinate coaching climate upon improvement of attitude and performance of the subordinate, Dissertation Abstracts International, 28(5-B), pp. 2122.
19. Goleman, D. (2000) Leadership that gets results, Harvard Business Review, March-April, pp. 70-90.
20. Graham, S., Wedman, J.F. and Garvin-Kester, B. (1994) Manager coaching skills: what makes a good coach? Performance Improvement Quarterly, 7(2), pp. 81-94.
21. Grant, A.M. (2007) Enhancing coaching skills and emotional intelligence through training, Industrial & Commercial Training, 39, pp. 257-266.
22. Grant, A.M. and Cavanagh, M. (2007) The goal-focused coaching skill questionnaire: preliminarily findings, Social Behavior and Personality: An International Journal, 35(6), pp. 751-760.
23. Grant, A.M. and Franklin, J. (2007) The transtheoretical model and study skills, Behaviour Change, 24(2), pp. 99-113.
24. Harris, J.I., Winskowski, A.M. and Engdahl, B.E. (2007) Types of workplace social support in the prediction of job satisfaction, Career Development Quarterly, 56(2), pp. 150-156.
25. Harris, S.G. and Cole, M.S. (2007) A stages of change perspective on managers' motivation to learn in a leadership development context, Journal of Organizational Change Management, 20(6), pp. 774-793.
26. Herrick, A.B., Stone, W.J. and Mettler, M.M. (1997) Stages of change, decisional balance, and self-efficacy across four health behaviors in a worksite environment, American Journal of Health Promotion, 12(1), pp. 49-56.
27. Hofstede, G. (1984) The cultural relativity of the quality of life concept, The Academy of Management Review, 9(3), pp. 389-398.
28. Hunt, J.M. and Weintraub, J.R. (2007) The Coaching Organization (Thousand Oaks, CA: Sage).
29. Janis, I.L. and Mann, L. (1977) Decision Making: A psychological Analysis of Conflict, Choice and Commitment (New York: The Free Press).
30. Kelly, P.J. (1985) Coach the coach, Training & Development Journal, 39(11), pp. 54-55.
31. Kilburg, R.R. (1996) Toward a conceptual understanding and definition of executive coaching, Consulting Psychology Journal: Practice and Research, 48(2), pp. 134-144.
32. Kim, S. (2002) Participative management and job satisfaction: lessons for management leadership, Public Administration Review, 62(2), pp. 231-241.
33. King, S.B. and Wright, M. (2007) Building internal change management capability at constellation energy, Organization Development Journal, 25(2), pp. P57-P62.
34. Lafferty, C.K., Heaney, C.A. and Chen, M.S. (1999) Assessing decisional balance for smoking cessation among Southeast Asian males in the US, Health Education Research, 14(1), pp. 139-146.
35. Lauby, J.L., Semaan, S., Cohen, A., Leviton, L., Gielen, A., Pulley, L. et al. (1998) Self-efficacy, decisional balance and stages of change for condom use among women at risk for HIV infection, Health Education Research, 13(3), pp. 343-356.
36. Levesque, D.A., Gelles, R.J. and Vellcer, W.F. (2000) Development and validation of a stages of change measure for men in batterer treatment, Cognitive Therapy and Research, 24(2), pp. 175-199.
37. Levesque, D.A., Prochaska, J.M. and Prochaska, J.O. (1999) Stages of change and integrated service delivery, Consulting Psychology Journal: Practice & Research, 51(4), pp. 226-241.
38. Levesque, D.A., Prochaska, J.M., Prochaska, J.O., Dewart, S.R., Hamby, L.S. and Weeks, W.B. (2001) Organizational stages and processes of change for continuous quality improvement in health care, Consulting Psychology Journal: Practice and Research, 53(3), pp. 139-153.
39. Madden, T.J., Ellen, P.S. and Ajzen, I. (1992) A comparison of the theory of planned behavior and the theory of reasoned action, Pers Soc Psychol Bull, 18(1), pp. 3-9.
40. Mai, R. and Akerson, A. (2003) The Leader as Communicator: Strategies and Tactics to Build Loyalty, Focus Effort, and Spark Creativity (New York: AMACOM).
41. McLean, G.N., Yang, B., Kuo, M.-H. C., Tolbert, A.S. and Larkin, C. (2005) Development and initial validation of an instrument measuring managerial coaching skill, Human Resource Development Quarterly, 16(2), pp. 157-178.
42. Megginson, D. and Clutterbuck, D. (2006) Creating a coaching culture, Industrial & Commercial Training, 38(5), pp. 232-237.
43. Mike, B. and Slocum Jr, J.W. (2003) Slice of reality: changing culture at Pizza Hut and Yum! Brands, Inc, Organizational Dynamics, 32(4), p. 319.
44. Morgeson, F.P. (2005) The external leadership of self-managing teams: intervening in the context of novel and disruptive events, Journal of Applied Psychology, 90(3), pp. 497-508.
45. Page, K. (2005) Subjective wellbeing in the workplace, Doctoral dissertation, Deakin University, Melbourne, Australia.
46. Palmer, I. and Dunford, R.W. (2008) Organizational change and the importance of embedded assumptions, British Journal of Management, 19(s1), pp. S20-S32.
47. Phillips, T.M. (2005) Individual behavior change in the context of organizational change: Towards validation of the transtheoretical model of change in an organizational environment. Dissertation Abstracts International: Section B: The Sciences and Engineering, 65(112-B), p. 6698.
48. Piderit, S.K. (2000) Rethinking resistance and recognizing ambivalence: a multidimensional view of attitudes toward an organizational change, Academy of Management Journal, 25(4), pp. 783-794.
49. Prochaska, J.M. (2000) A transtheoretical model for assessing organizational change: a study of family service agencies' movement to time-limited therapy, Families in Society, 81(1), pp. 76-84.
50. Prochaska, J.O. (1994) Strong and weak principles for progressing from precontemplation to action on the basis of twelve problem behaviors, Health Psychology, 13(1), pp. 47-51.
51. Prochaska, J.O. and DiClemente, C.C. (1982) Transtheoretical therapy: toward a more integrative model of change, Psychotherapy: Theory, Research & Practice, 19(3), pp. 276-288.
52. Skiffington, S. and Zeus, P. (2003) Behavioral Coaching (Sydney: McGraw-Hill).
53. Smith, A., Oczkowski, E., Noble, C. and Macklin, R. (2004) The impact of organisational change on the nature and extent of training in Australian enterprises, International Journal of Training and Development, 8(2), pp. 94-110.
54. Stober, D.R. (2008) Making it stick: coaching as a tool for organizational change, Coaching: An International Journal of Theory, Research and Practice, 1(1), pp. 71-80.
55. Stoker, J.I. (2006) Leading middle management: consequences of organisational changes for tasks and behaviours of middle managers, Journal of General Management, 32(1), pp. 31-42.
56. Truijen, K.J.P. and van Woerkom, M. (2008) The pitfalls of collegial coaching. An analysis of collegial coaching in medical education and its influence on stimulating reflection and performance of novice clinical teachers, Journal of Workplace Learning, 20(5), pp. 316-326.
57. Velicer, W.F., DiClemente, C.C., Prochaska, J.O. and Brandenburg, N. (1985) Decisional balance measure for assessing and predicting smoking status, Journal of Personality & Social Psychology, 48(5), pp. 1279-1289.
58. Whitmore, J. (2004) Something really has to change: 'change management' as an imperative rather than a topic, Journal of Change Management, 4(1), pp. 5-14.
59. Wright, J. (2005) Workplace coaching: what's it all about? Work: Journal of Prevention, Assessment & Rehabilitation, 24(3), pp. 325-328.
60. Yu, L. (2007) The benefits of a coaching culture, MIT Sloan Management Review, 48(2), p. 6.