Participative management and job satisfaction: Lessons for management leadership

Public Administration Review

Volumn 62, Issue 2, 2002, Pages 231-241

  Kim, Soonhee ^a,b  

^a UNIVERSITY OF NEVADA   (United States)

^b UNIVERSITY OF NEVADA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0040669697     PISSN: 00333352     EISSN: None     Source Type: Journal    
DOI: 10.1111/0033-3352.00173     Document Type: Article

References (84)

1. Argyris, Chris. 1957. Personality and Organizations. New York: Harper and Row.
2. Asch, David, and Cliff Bowman. 1989. Readings in Strategic Management. Basingstoke, UK: Macmillan.
3. Barling, Julian, Bill Wade, and Clive Fullagar. 1990. Predicting Employee Commitment to Company and Union: Divergent Models. Journal of Occupational Psychology 63(1): 49-63.
4. Bedeian, Arthur G., and Achilles A. Armenakis. 1981. A Path-Analytic Study of the Consequences of Role Conflict and Ambiguity. Academy of Management Journal 24(2): 417-24.
5. Bennis, Warren. 1966. Changing Organizations. New York: McGraw-Hill.
6. Berman, Evan M., and Jonathan P. West. 1998. Productivity Enhancement Efforts in Public and Nonprofit Organizations. Public Productivity and Management Review 22(2): 207-19.
7. Bernstein, Aaron. 1993. Making Teamwork Work and Appeasing Uncle Sam. Business Week. January 25, 101.
8. Berry, Francis Stokes, and Barton Wechsler. 1995. State Agencies' Experience with Strategic Planning: Findings From a National Survey. Public Administration Review 55(2): 159-68.
9. Bluestone, Barry, and Irving Bluestone. 1992. Negotiating the Future: A Labor Perspective on American Business. New York: Basic Books.
10. Brass, Daniel J. 1981. Structural Relationships, Job Characteristics, and Worker Satisfaction and Performance. Administrative Science Quarterly 26(3): 331-48.
11. Brayfield, Arthur H., and Walter H. Crockett. 1955. Employee Attitudes and Employee Performance. Psychological Bulletin 52: 396-424.
12. Brewer, Gene A., Sally Coleman Selden, and Rex L. Facer II. 2000. Individual Conceptions of Public Service Motivation. Public Administration Review 60(3): 254-63.
13. Brooke, Paul P., and James L. Price. 1989. The Determinants of Employee Absenteeism: An Empirical Test of a Causal Model. Journal of Occupational Psychology 62(1): 1-19.
14. Bruce, Willa M., and J. Walton Blackburn. 1992. Balancing Job Satisfaction and Performance. Westport, CT: Quorum Books.
15. Bryson, J. M. 1988. Strategic Planning for Public and Nonprofit Organizations: A Guide to Strengthening and Sustaining Organizational Achievement. San Francisco, CA: Jossey-Bass.
16. Carsten, Jeanne M., and Paul E. Spector. 1987. Unemployment, Job Satisfaction, and Employment Turnover: A Meta-Analytic Test of the Muchinsky Model. Journal of Applied Psychology 72(2): 314-81.
17. Clark County. 1999a. Clark County Strategic Plan. Available at http://www.co.clark.nv.us. Accessed January 30, 2001.
18. _. 1999b. Clark County 1999 Employee Opinion Survey. Las Vegas, NV: Cannon Center for Survey Research, University of Nevada.
19. Cordery, John L., Walter S. Mueller, and Leigh M. Smith. 1991. Attitudinal and Behavioral Effects of Autonomous Group Working: A Longitudinal Field Study. Academy of Management Journal 34(2): 464-76.
20. Cotton, John L. 1993. Employee Involvement. Newbury Park, CA: Sage Publications.
21. _. 1995. Participation's Effect on Performance and Satisfaction: A Reconsideration of Wagner. Academy of Management Review 20(2): 276-78.
22. Cotton, John L., David A. Vollrath, Kirk L. Froggatt, Mark L. Lengnick-Hall, and Kenneth R. Jennings. 1988. Employee Participation: Diverse Forms and Different Outcomes. Academy of Management Review 13(1): 8-22.
23. Daley, Dennis M. 1986. Humanistic Management and Organizational Success: The Effect of Job and Work Environment Characteristics on Organizational Effectiveness, Public Responsiveness, and Job Satisfaction. Public Personnel Management 15(2): 131-42.
24. Daniels, Kevin, and Andy Bailey. 1999. Strategy Development Processes and Participation in Decision-Making: Predictors of Role Stressors and Job Satisfaction. Journal of Applied Management Studies 8(1): 27-42.
25. Daniels, Kevin, and Andrew Guppy. 1994. Occupational Stress, Social Support, Job Control and Psychological Well-Being. Human Relations 47(12): 1523-44.
26. deLeon, Linda, and Walied Taher. 1996. Expectations and Job Satisfaction of Local-Government Professionals. American Review of Public Administration 26(4): 401-16.
27. DeSantis, Victor S., and Samantha L. Durst. 1996. Comparing Job Satisfaction among Public and Private Sector Employees. American Review of Public Administration 26(3): 327-39.
28. Drake, Debra. 1999. The Journey from Strategic Planning Performance Measurement: Managing for Results. Unpublished research paper, Department of Administrative Services, Clark County, Nevada.
29. Drucker, Peter. 1954. The Practice of Management. New York: Harper and Row.
30. _. 1974. Management: Tasks, Responsibilities, Practices, New York: Harper and Row.
31. Eby, Lillian T., Deena M. Freeman, Michael C. Rush, and Charles E. Lance. 1999. Motivational Bases of Affective Organizational Commitment: A Partial Test of an Integrative Theoretical Model. Journal of Occupational and Organizational Psychology 72(4): 463-83.
32. Emmert, Mark A., and Walied A. Taher. 1992. Public Sector Professionals: The Effects of Public Sector Jobs on Motivation, Job Satisfaction and Work Involvement. American Review of Public Administration 22(1): 37-48.
33. Farrell, Dan, and Carol L. Stamm. 1988. Meta-Analysis of the Correlates of Employee Absence. Human Relations 41(3): 211-27.
34. Fisher. Shirley. 1989. Stress, Control, Worry Prescriptions and the Implications for Health at Work: A Psychological Model. In Job Control and Worker Health, edited by Steven L. Sauter, Joseph J. Hurrell, and Cary L. Cooper. 205-36. Chichester, UK: Wiley.
35. General Accounting Office (GAO). 1999. Human Capital: A Self-Assessment Checklist for Agency Leaders. Washington. DC: Government Printing Office. GAO/GGD-99-179.
36. Glisson, Charles, and Mark Durick. 1988. Predictors of Job Satisfaction and Organizational Commitment in Human Service Organizations. Administrative Science Quarterly 33(1): 61-81.
37. Hackman, Richard J., and Edward E. Lawler. 1971. Employee Reactions to Job Characteristics. Journal of Applied Psychology 55(4): 259-86.
38. Hackman, Richard J., and Greg R. Oldham. 1975. Development of the Job-Diagnostic Survey. Journal of Applied Psychology 60(2): 161-75.
39. _. 1976. Motivation through the Design of Work: Test of a Theory. Organizational Behavior and Human Performance 16(2): 250-79.
40. Harrick, Edward J., Gene R. Vanek, and Joseph F. Michlitsch. 1986. Alternative Work Schedules, Productivity. Leave Usage, and Employee Attitudes: A Field Study. Public Personne/Management 15(2): 159-69.
41. Hart, Stuart, and Catherine Banbury. 1994. How Strategy-Making Processes Can Make a Difference. Strategic Management Journal 15(4): 251-69.
42. Herzberg, Frederick. 1966. Work and the Nature of Man. Cleveland, OH: World Publishing.
43. _. 1968. One More Time: How Do You Motivate Employees? Harvard Business Review 46(1): 53-62.
44. Hickson, David J., Richard J. Butler, David Cray, Geoffrey R. Mallory, and David C. Wilson. 1986. Top Decisions: Strategic Decision Making in Organizations. San Francisco, CA: Jossey-Bass.
45. Hoerr, John. 1989. The Payoff from Teamwork: The Gains Cue Substantial - So Why Isn't It Spreading Faster? Business Week, July 10, 58-59.
46. Iaffaldano, Michelle T., and Paul M. Muchinsky. 1985. Job Satisfaction and Job Performance: A Meta-Analysis. Psychological Bulletin 97(2): 251-73.
47. Jackson, Susan E. 1983. Participation in Decision-Making as a Strategy for Reducing Job-Related Strain. Journal of Applied Psychology 68(1): 3-19.
48. Johnson, Gery, and Kevan Scholes. 1993. Exploring Corporate Strategy. 3rd ed. London: Prentice Hall.
49. Kalleberg, Arne L. 1977. Work Values and Job Rewards: A Theory of Job Satisfaction. American Sociological Review 42(1): 124-43.
50. Kemery, Edward D., Kevin W. Mossholder, and Arthur G. Bedeian. 1987. Role Stress, Physical Symptomology, and Turnover Intentions: A Causal Analysis of Three Alternative Specifications. Journal of Occupational Behavior 8(1): 11-23.
51. Kemery, Edward D., Arthur G. Bedeian, Kevin W. Mossholder, and John J. Touliatos. 1985. Outcomes of Role Stress: A Multisample Constructive Replication. Academy of Management Journal 28(2): 363-75.
52. Kirkman, Brandley L., and Benson Rosen. 1999. Beyond Self-Management: Antecedents and Consequences of Team Empowerment. Academy of Management Journal 42(1): 58-74.
53. Lewis, Gregory B. 1992. Men and Women toward the Top: Backgrounds, Careers, and Potential of Federal Middle Managers. Public Personnel Management 21(4): 473-91.
54. Likert, Rensis. 1967. The Human Organization: Its Management and Value. New York: McGraw-Hill.
55. Locke, Edwin A. 1976. The Nature and Consequences of Job Satisfaction. In Handbook of Industrial and Organizational Psychology, edited by M.D. Dunnette, 1297-1349. Chicago: Rand McNally.
56. Locke, Edwin A., and David M. Schweiger. 1979. Participation in Decision-Making: One More Look. In Research in Organizational Behavior 1, edited by B.M. Staw, 265-339. Greenwich, CT: JAI Press.
57. London, Manuel, and Henrik Holt Larsen. 1999. Relationships between Feedback and Self-Development. Group and Organization Management 24(1): 5-27.
58. Macy, Barry A., Mark F. Peterson, and Larry W. Norton. 1989. A Test of Participation Theory in a Work Redesign Field Setting: Degree of Participation and Comparison Site Contrasts. Human Relations 42(12): 1095-1165.
59. Maslow, Abraham. 1954. Motivation and Personality. New York: Harper and Row.
60. McCue, Clifford P., and Gerasimos A. Gianakis. 1997. The Relationship between Job Satisfaction and Performance: The Case of Local Government Finance Officers in Ohio. Public Productivity and Management Review 21(2): 170-91.
61. McGregor, Douglas. 1960. The Human Side of Enterprise. New York: McGraw-Hill.
62. Miller, Katherine I., and Peter R. Monge. 1986. Participation, Satisfaction, and Productivity: A Meta-Analytic Review. Academy of Management Journal 29(4): 727-53.
63. Mottaz, Clifford J. 1988. Determinants of Organizational Commitment. Human Relations 41(6): 467-82.
64. Noer, David M. 1993. Healing the Wounds: Overcoming the Trauma of Layoffs and Revitalizing Downsized Organizations. San Francisco, CA: Jossey-Bass.
65. Northouse, Peter G. 1997. Leadership: Theory and Practice. Thousand Oaks, CA: Sage Publications.
66. Oldham, Greg R., and Anne Cummings. 1996. Employee Creativity: Personal and Contextual Factors at Work. Academy of Management Journal 39(3): 607-34.
67. Ouchi, William G. 1981. Theory Z. New York: Addison-Wesley.
68. Pascale, Richard T., and Anthony G. Athos. 1981. The Art of Japanese Management: Applications for American Executives. New York: Simon and Schuster.
69. Peterson, Donald E., and John Hillkirk. 1991. A Better Idea: Redefining the Way American Companies Work. Boston: Houghton-Mifflin.
70. Petty, M.M., Gail W. McGee, and Jerry W. Cavender. 1984. A Meta-Analysis of the Relationships between Individual Performance. Academy of Management Review 9(4): 712-21.
71. Pierce, Jon L., Stephen A. Rubenfeld, and Susan Morgan. 1991. Employee Ownership: A Conceptual Model of Process and Effect. Academy of Management Review 16(1): 121-44.
72. Rago, William V. 1996. Straggles in Transformation: A Study in TQM, Leadership, and Organizational Culture in a Government Agency. Public Administration Review 56(3): 227-34.
73. Rainey, Hal G. 1997. Understanding and Managing Public Organizations. San Francisco, CA: Jossey-Bass.
74. Spector, Paul E. 1986. Perceived Control by Employees: A Meta-Analysis of Studies Concerning Autonomy and Participation at Work. Human Relations 39(11): 1005-16.
75. Spreitzer, Gretchen M., Mark A. Kizilos, and Stephen W. Nason. 1997. A Dimensional Analysis of the Relationship between Psychological Empowerment and Effectiveness, Satisfaction, and Strain. Journal of Management 23(5): 679-704.
76. Tett, Robert P., and John P. Meyer. 1993. Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover: Path Analyses Based on Meta-Analytic Findings. Personnel Psychology 46(2): 259-93.
77. Thomas, Kenneth W., and Betty A. Velthouse. 1990. Cognitive Elements of Empowerment: An Interpretative Model of Intrinsic Task Motivation. Academy of Management Review 15 (4): 666-81.
78. Tichy, Noel M., and Mary A. De Vanna. 1990. The Transformational Leader. New York: John Wiley.
79. Ting, Yuan. 1996. Analysis of Job Satisfaction of the Federal White-Collar Work Force: Findings from the Survey of Federal Employees. American Review of Public Administration 26(4): 439-56.
80. U.S. Merit System Protection Board (MSPB). 1998a. Federal Supervisors and Strategic Human Resources Management. Washington, DC: MSPB.
81. _. 1998b. The Changing Federal Workplace: Employee Perspectives. Washington, DC: MSPB.
82. Wagner, John A. III. 1994. Participation's Effect on Performance and Satisfaction: A Reconsideration of Research Evidence. Academy of Management Review 19(2): 312-30.
83. Wanous, John P. 1977. Organizational Entry: Newcomers Moving from Outside to Inside. Psychological Bulletin 84: 601-18.
84. Zajac, Gary, and Ali A. Al-Kazemi. 1997. Reinventing Government and Redefining Leadership. Public Productivity and Management Review 20(4): 372-83.