Involvement, Tate, and me

Journal of Marketing Management

Volumn 26, Issue 7-8, 2010, Pages 727-748

  Slater, Alix ^a   Armstrong, Kate ^a  

^a member of the Photography and the Archive Research Centre   (United Kingdom)

Author keywords

Consumers; Involvement; Motivation; Museum; Qualitative; Tate Members

Indexed keywords

EID: 79958107049     PISSN: 0267257X     EISSN: 14721376     Source Type: Journal    
DOI: 10.1080/0267257X.2010.481868     Document Type: Article

References (71)

1. Anand, P., & Sternthal, B. (1992). The effects of program involvement and ease of message counterarguing on advertising persuasiveness. Journal of Consumer Psychology, 1(3), 225-238.
2. Baker, T., Cronin, J., Jr, & Hopkins, C. (2009). The impact of involvement on key service relationships. Journal of Services Marketing, 23(2), 115-124.
3. Bei, L., & Widdows, R. (1999). Product knowledge and product involvement as moderators of the effects of information on purchase decisions: A case study using the perfect information frontier approach. Journal of Consumer Affairs, 33(1), 165.
4. Bhattacharya, C.B. (1998). When customers are members: Customer retention in paid membership contexts. Journal of the Academy of Marketing Science, 26(1), 31-44.
5. Bhattacharya, C.B., Hayagreeva, R., & Glynn, M.A. (1995). Understanding the bond of identification: An investigation of its correlates among art museum members. Journal of Marketing, 59, 46-57.
6. Bienstock, C., & Stafford, M. (2006). Measuring involvement with the service: A further investigation of scale validity and dimensionality. Journal of Marketing Theory and Practice, 14(3), 209-221.
7. Bloch, P.H., & Bruce, G.D. (1984). The leisure experience and consumer products: An investigation of underlying satisfactions. Journal of Leisure Research, 16(1), 74-78.
8. Bloch, P.H., & Richins, M.L. (1983). A theoretical model for the study of product importance perceptions. Journal of Marketing, 47, 69-81.
9. Bloch, P.H., Commuri, S., & Arnold, T.J. (2009). Exploring the origins of enduring product involvement. Qualitative Market Research: An International Journal, 12(1), 49-69.
10. Bloemer, J., & de Ruyter, K. (1999). Customer loyalty in high and low involvement service settings: The moderating impact of positive emotions. Journal of Marketing Management, 15, 315-330.
11. Boyden Southwood (1990). Research into friends and members schemes. London: Arts Council of Great Britain.
12. Burns Sadek Research Limited (1992). Qualitative research conducted to examine the motivations for membership of friends' schemes. London: The Arts Council of England.
13. Caldwell, L.L., & Andereck, K.L. (1994). Motives for initiating and continuing membership in a recreation-related voluntary association. Journal of Leisure Sciences, 16, 33-44.
14. Celsi, R., & Olson, J. (1988). The role of involvement in attention and comprehension processes. The Journal of Consumer Research, 15(2), 210-224.
15. Clarke, K., & Belk, R.W. (1978). The effects of product involvement and task definition on anticipated consumer effort. Advances in Consumer Research, 5, 313-318.
16. Csipak, J.J., Chebat, J.C., & Venkatesan, V. (1995). Channel structure, consumer involvement and perceived service quality: An empirical study of the distribution of a service. Journal of Marketing Management, 11, 227-241.
17. Falk, J.H., & Dierking, L.D. (1992). The museum experience. Washington, DC: Whalesback Books.
18. Feltham, T.S. (1994). Program involvement and ad/program consistency as moderators of program context effects. Journal of Consumer Psychology, 3(1), 51-77.
19. Funk, D., Ridinger, L., & Moorman, A. (2004). Exploring origins of involvement: Understanding the relationship between consumer motives and involvement with professional sport teams. Leisure Sciences, 26, 35-61.
20. Gabbot, M., & Hogg, G. (1999). Consumer involvement in services: A replication and extension. Journal of Business Research, 46, 159-166.
21. Glynn, M.A., Bhattacharya, C.B., & Rao, H. (1996). Art museum membership and cultural distinction: Relating members' perceptions of prestige to benefit usage. Poetics, 24, 259-274.
22. Gross, M.J., & Brown, G. (2008). An empirical structural model of tourists and places: Progressing involvement and place attachment into tourism. Tourism Management, 29(6), 1141-1151.
23. Havitz, M., & Dimanche, F. (1999). Leisure involvement revisited: Drive properties and paradoxes. Journal of Leisure Research, 31(2), 122-149.
24. Havitz, M., & Howard, D. (1995). How enduring is enduring involvement? A seasonal examination of three recreational activities. Journal of Consumer Psychology, 4(3), 255-276.
25. Havitz, M., & Mannell, R. (2005). Enduring involvement, situational involvement and flow in leisure and non-leisure activities. Journal of Leisure Research, 37(2), 152-177.
26. Hein, G.E. (1998). Learning in the museum. London: Routledge.
27. Hooper Greenhill, E. (1994). Museums and their visitors. London: Routledge.
28. Houston, M.J., & Rothschild, M. (1978). Conceptual and methodological perspectives on involvement. In S.C. Jain (Ed.), Research frontiers in marketing: Dialogues and directions (pp. 184-187). Chicago: American Marketing Association.
29. Iwasaki, Y., & Havitz, M.E. (1998). A path analytic model of the relationships between involvement, psychological commitment and loyalty. Journal of Leisure Research, 30(2), 256-280.
30. Jacob, G.R., & Schreyer, R. (1980). Conflict in recreation: A theoretical perspective. Journal of Leisure Research, 12(4), 368-380.
31. Johnson, B., & Eagly, A. (1989). Involvement and persuasion: A meta-analysis. Psychological Bulletin, 10(2), 290-314.
32. Kapferer, J., & Laurent, G. (1985a). Consumers' involvement profile: New empirical results. Advances in Consumer Research, 12(1), 290-295.
33. Kapferer, J., & Laurent, G. (1985b). Consumer involvement profiles: A new practical approach to consumer involvement. Journal of Advertising Research, 25(6), 48-56.
34. Kim, S., Scott, D., & Crompton, J.L. (1997). An exploration of the relationships among social psychological involvement, behavioral involvement and future intentions in the context of birdwatching. Journal of Leisure Research, 29(3), 320-332.
35. Kirchberg, V. (1996). Museum visitor and non visitors in Germany: A representative study. Poetics, 24, 203-218.
36. Knoke, D. (1981). Commitment and detachment in voluntary associations. American Sociological Review, 46, 141-158.
37. Kyle, G., Absher, J., Hammitt, W., & Cavin, J. (2006). An examination of the motivation-involvement relationship. Leisure Sciences, 28, 467-485.
38. Kyle, G., Absher, J., Norman, W., Hammitt, W., & Jodice, L. (2007). A modified involvement scale. Leisure Studies, 26(4), 399-427.
39. Kyle, G., & Chick, G. (2002). The social nature of leisure involvement. Journal of Leisure Research, 34(4), 426-448.
40. Kyle, G., Graefe, A., Manning, R., & Bacon, J. (2003). An examination of the relationship between leisure activity involvement and place attachment among hikers along the Appalachian Trail. Journal of Leisure Research, 35(3), 249-257.
41. Lansley, J. (1996). Membership participation and ideology in voluntary organizations: The case of the National Trust. Voluntas, 7(3), 221-240.
42. Laurent, G., & Kapferer, J.N. (1985). Measuring consumer involvement profiles. Journal of Marketing Research, 22(1), 41-53.
43. McDonald, H., & Stavros, C. (2007). A defection analysis of lapsed season ticket holders: A consumer and organizational study. Sport Marketing Quarterly, 16(4), 218-229.
44. McIntyre, N. (1989). The personal meaning of participation: Enduring involvement. Journal of Leisure Research, 21(2), 167-179.
45. McIntyre, N., & Pigram, J.J. (1992). Recreation specialization re-examined: The case of vehiclebased campers. Leisure Sciences, 14, 3-15.
46. McQuarrie, E.F., & Munson, J.M. (1992). A revised product involvement inventory: Improved usability and validity. Advances in Consumer Research, 19, 108-115.
47. Miles, M.B., & Huberman, A.M. (1994). Qualitative data analysis: An expanded sourcebook, 2e. Thousand Oaks, CA: Sage.
48. MORI (2004). Visitors to museums and galleries, research study conducted for the Museums, Libraries and Archives Council. London: Museums, Libraries and Archives Council.
49. Oldenburg, R. (1999). The great good place: Cafes, coffee Shops, bookstores, bars, hair salons and other hangouts at the heart of a community, 3e. New York: Marlowe and Company.
50. Park, S. (1996). Relationships between involvement and attitudinal loyalty constructs in adult fitness programs. Journal of Leisure Research, 28(4), 233-250.
51. Paswan, A.K., & Troy, L.C. (2004). Non-profit organization and membership motivation: An exploration in the museum industry. Journal of Marketing Theory and Practice, 12(2), 1-15.
52. Peter, J.P., & Olson, J.C. (1987). Consumer behavior, marketing strategy perspectives. Homewood, IL: Irwin.
53. Petty, R.E., & Cacioppo, J.T. (1979). Issue involvement can increase or decrease persuasion by enhancing message-relevant cognitive responses. Journal of Personality and Social Psychology, 37, 1915-1926.
54. Petty, R.E., & Cacioppo, J.T. (1986). Communication and persuasion: Central and peripheral routes to attitude change. New York: Springer-Verlag.
55. Petty, R.E., & Cacioppo, J.T. (1990). Involvement and persuasion: Tradition versus integration. Psychological Bulletin, 107(3), 367-374.
56. Phillips, M., & O'Reilly, D. (2007). Rethinking Tate Modern as an art museum 'brand'. In R. Rentschler & A. Hede (Eds.), Marketing museums: A global perspective for the information age. Oxford, England: Butterworth Heinemann.
57. Prentice, R., & Beeho, A. (1997). Seeking generic motivations for visiting and non-visiting museums and like cultural institutions. Museum Management and Curatorship, 16, 45-70.
58. Reid, I.S., & Crompton, J.L. (1993). A taxonomy of leisure purchase decision paradigms based on level of involvement. Journal of Leisure Research, 25(2), 182-195.
59. Rentschler, R., & Hede, A. (Eds.). (2007) Marketing museums: A global perspective for the information age. Oxford, England: Butterworth Heinemann.
60. Richins, M.L., Bloch, P.H., & McQuarrie, E.F. (1992). How enduring and situational involvement combine to create involvement responses. Journal of Consumer Psychology, 1(2), 143-153.
61. Rokeach, M. (1973). The nature of human values. New York: Jossey-Bass.
62. Rothschild, M. (1979). Marketing communications in non business situations, or why it's so hard to sell brotherhood like soap. Journal of Marketing, 43, 11-20.
63. Rothschild, M. (1984). Perspectives on involvement: Current problems and future directions. In T.C. Kinnear (Ed.), Advances in consumer research (Vol. 11, pp. 216-217). Provo, UT: Association for Consumer Research.
64. Sherif, M., & Cantril, H. (1947). The psychology of ego involvement. New York: Wiley.
65. Slater, A. (2003). 'Users or supporters?' Understanding the motivations and behaviours of members. Curator, 46(2), 182-207.
66. Slater, A. (2007a). Constructive chillers-A new market for museums. In R. Rentschler & A. Hede, A. (Eds.), Marketing museums: A global perspective for the information age. Oxford, England: Butterworth Heinemann.
67. Slater, A. (2007b). 'Escaping to the gallery': Understanding the motivations of visitors to galleries. International Journal of Non-Profit and Voluntary Sector Marketing, 12(2), 149-162.
68. Sridhar, G. (2007). Consumer involvement in product choice-A demographic analysis. XIMB Journal of Management, 131-148.
69. Stebbins, R.A. (1992). Amateurs, professionals and serious leisure. Montreal, Canada: McGill-Queen's University Press.
70. Visit London (2009). Visit London Attractions Fact Sheet 2008 online. Retrieved November 5, 2009, from http://www.visitlondonmediacentre.com/images/uploads/London_Attraction_Factsheet_2008.pdf
71. Zaichkowsky, J.L. (1985). Measuring the involvement construct. Journal of Consumer Research, 12, 341-352.