-
1
-
-
41649112685
-
"Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach"
-
(May)
-
Anderson, James C., and David W. Gerbing (1988), "Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach," Psychological Bulletin, 103 (May), 411-423.
-
(1988)
Psychological Bulletin
, vol.103
, pp. 411-423
-
-
Anderson, J.C.1
Gerbing, D.W.2
-
2
-
-
0002587198
-
"A Framework for Conceptualizing and Measuring the Involvement Construct in Advertising Research"
-
Andrews, J. Craig, Srinivas Durvasula, and Syed H. Akhter (1990), "A Framework for Conceptualizing and Measuring the Involvement Construct in Advertising Research," Journal of Advertising, 19 (4), 27-40.
-
(1990)
Journal of Advertising
, vol.19
, Issue.4
, pp. 27-40
-
-
Andrews, J.C.1
Durvasula, S.2
Akhter, S.H.3
-
3
-
-
0001791226
-
"Services Marketing Is Different"
-
30 (May-June)
-
Berry, Leonard L. (1980), "Services Marketing Is Different," Business, 30 (May-June), 24-29.
-
(1980)
Business
, pp. 24-29
-
-
Berry, L.L.1
-
4
-
-
0001233581
-
"Alternative Ways of Assessing Model Fit"
-
in Kenneth A. Bollen and J. Scott Long, eds., Newbury Park, CA: Sage
-
Browne, Michael W., and Robert Cudeck (1993), "Alternative Ways of Assessing Model Fit," in Testing Structural Equation Models, Kenneth A. Bollen and J. Scott Long, eds., Newbury Park, CA: Sage, 136-162.
-
(1993)
Testing Structural Equation Models
, pp. 136-162
-
-
Browne, M.W.1
Cudeck, R.2
-
5
-
-
0000272896
-
"The Role of Involvement in Attention and Comprehension Processes"
-
(September)
-
Celsi, Richard L., and Jerry C. Olson (1988), "The Role of Involvement in Attention and Comprehension Processes," Journal of Consumer Research, 15 (September), 210-224.
-
(1988)
Journal of Consumer Research
, vol.15
, pp. 210-224
-
-
Celsi, R.L.1
Olson, J.C.2
-
6
-
-
33749374289
-
"Involvement with Services: An Empirical Replication and Extension of Zaichkowsky's Personal Involvement Inventory"
-
Celuch, Kevin, and Steven A. Taylor (1999), "Involvement with Services: An Empirical Replication and Extension of Zaichkowsky's Personal Involvement Inventory," Journal of Consumer Satisfaction, Dissatisfaction, and Complaining Behavior, 12, 109-122.
-
(1999)
Journal of Consumer Satisfaction, Dissatisfaction, and Complaining Behavior
, vol.12
, pp. 109-122
-
-
Celuch, K.1
Taylor, S.A.2
-
7
-
-
0001878819
-
"A Paradigm for Developing Better Measures of Marketing Constructs"
-
(February)
-
Churchill, Gilbert A., Jr. (1979), "A Paradigm for Developing Better Measures of Marketing Constructs," Journal of Marketing Research, 16 (February), 64-73.
-
(1979)
Journal of Marketing Research
, vol.16
, pp. 64-73
-
-
Churchill Jr., G.A.1
-
8
-
-
0008988128
-
"Opportunities for Involvement Research: A Scale-Development Approach"
-
Day, Ellen, Marla Royne Stafford, and Alejandro Camacho (1995), "Opportunities for Involvement Research: A Scale-Development Approach," Journal of Advertising, 24 (3), 69-75.
-
(1995)
Journal of Advertising
, vol.24
, Issue.3
, pp. 69-75
-
-
Day, E.1
Stafford, M.R.2
Camacho, A.3
-
9
-
-
0033239419
-
"Positively Versus Negatively Framed Product Attributes: The Influence of Involvement"
-
Donovan, Robert J., and Geoffrey Jalleh (1999), "Positively Versus Negatively Framed Product Attributes: The Influence of Involvement," Psychology and Marketing, 16 (7), 613-631.
-
(1999)
Psychology and Marketing
, vol.16
, Issue.7
, pp. 613-631
-
-
Donovan, R.J.1
Jalleh, G.2
-
10
-
-
19744374276
-
"Service Organization Selection: A Cross-Cultural Analysis of the Role of Involvement"
-
Edgett, Scott J., and Carmen W. Cullen (1993), "Service Organization Selection: A Cross-Cultural Analysis of the Role of Involvement," European Journal of Marketing, 27 (33), 33-45.
-
(1993)
European Journal of Marketing
, vol.27
, Issue.33
, pp. 33-45
-
-
Edgett, S.J.1
Cullen, C.W.2
-
11
-
-
0041835784
-
"An Investigation of Consumer External Information Search for Professional Services"
-
Elliott, Michael T. (1994), "An Investigation of Consumer External Information Search for Professional Services," Journal of Marketing Management, 4 (2), 8-22.
-
(1994)
Journal of Marketing Management
, vol.4
, Issue.2
, pp. 8-22
-
-
Elliott, M.T.1
-
12
-
-
84986758752
-
"Application of the Personal Involvement Inventory in Marketing"
-
Flynn, Leisa R., and Ronald E. Goldsmith (1993), "Application of the Personal Involvement Inventory in Marketing," Psychology in Marketing, 10 (4), 357-366.
-
(1993)
Psychology in Marketing
, vol.10
, Issue.4
, pp. 357-366
-
-
Flynn, L.R.1
Goldsmith, R.E.2
-
13
-
-
0033209320
-
"Consumer Involvement in Services: A Replication and Extension"
-
(October)
-
Gabbott, Mark, and Gillian Hogg (1999), "Consumer Involvement in Services: A Replication and Extension," Journal of Business Research, 46, 2 (October), 159-166.
-
(1999)
Journal of Business Research
, vol.46
, Issue.2
, pp. 159-166
-
-
Gabbott, M.1
Hogg, G.2
-
14
-
-
0000789331
-
"An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment"
-
(May)
-
Gerbing, David W., and James C. Anderson (1988), "An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment," Journal of Marketing Research, 25 (May), 186-192.
-
(1988)
Journal of Marketing Research
, vol.25
, pp. 186-192
-
-
Gerbing, D.W.1
Anderson, J.C.2
-
15
-
-
0032138317
-
"Relationship Marketing Effectiveness: The Role of Involvement"
-
(August)
-
Gordon, Mary Ellen, Kim McKeague, and Mark A. Fox (1998), "Relationship Marketing Effectiveness: The Role of Involvement," Psychology and Marketing, 15, 5 (August), 443-460.
-
(1998)
Psychology and Marketing
, vol.15
, Issue.5
, pp. 443-460
-
-
Gordon, M.E.1
McKeague, K.2
Fox, M.A.3
-
16
-
-
0003418123
-
"Professional Versus Generic Retail Services: New Insights"
-
Hill, Jeanne, and William H. Motes (1995), "Professional Versus Generic Retail Services: New Insights," Journal of Services Marketing, 9 (2), 22-35.
-
(1995)
Journal of Services Marketing
, vol.9
, Issue.2
, pp. 22-35
-
-
Hill, J.1
Motes, W.H.2
-
17
-
-
34248985808
-
"The Impact of Television Advertising: Learning Without Involvement"
-
(Fall)
-
Krugman, Herbert E. (1965), "The Impact of Television Advertising: Learning Without Involvement," Public Opinion Quarterly, 29 (Fall), 349-356.
-
(1965)
Public Opinion Quarterly
, vol.29
, pp. 349-356
-
-
Krugman, H.E.1
-
18
-
-
0002183204
-
"Measuring Consumer Involvement Profiles"
-
Laurent, Gilles, and Jean-Noel Kapferer (1985), "Measuring Consumer Involvement Profiles," Journal of Marketing Research, 22 (1), 41-53.
-
(1985)
Journal of Marketing Research
, vol.22
, Issue.1
, pp. 41-53
-
-
Laurent, G.1
Kapferer, J.-N.2
-
19
-
-
0037927594
-
"Defining, Operationalizing and Using Involvement in Advertising Research: A Review"
-
Muehling, Darrel, Russell N. Laczniak, and J. Craig Andrews (1993), "Defining, Operationalizing and Using Involvement in Advertising Research: A Review," Journal of Current Issues and Research in Advertising, 15 (1), 21-56.
-
(1993)
Journal of Current Issues and Research in Advertising
, vol.15
, Issue.1
, pp. 21-56
-
-
Muehling, D.1
Laczniak, R.N.2
Andrews, J.C.3
-
20
-
-
51249174109
-
"The Impact of Services vs. Goods on Consumers' Assessments of Perceived Risk and Variability"
-
(Winter)
-
Murray, Keith B., and John L. Schlacter (1990), "The Impact of Services vs. Goods on Consumers' Assessments of Perceived Risk and Variability," Journal of the Academy of Marketing Science, 18 (Winter), 51-65.
-
(1990)
Journal of the Academy of Marketing Science
, vol.18
, pp. 51-65
-
-
Murray, K.B.1
Schlacter, J.L.2
-
22
-
-
0002408510
-
"A Conceptual Model of Service Quality and Its Implications for Future Research"
-
(Fall)
-
Parasuraman, A., Valarie A. Zeithaml, and Leonard L. Berry (1985), "A Conceptual Model of Service Quality and Its Implications for Future Research," Journal of Marketing, 49 (Fall), 41-50.
-
(1985)
Journal of Marketing
, vol.49
, pp. 41-50
-
-
Parasuraman, A.1
Zeithaml, V.A.2
Berry, L.L.3
-
23
-
-
0001312089
-
"SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality"
-
Parasuraman, A., Valarie A. Zeithaml, and Leonard L. Berry (1988), "SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality," Journal of Retailing, 63 (1), 12-37.
-
(1988)
Journal of Retailing
, vol.63
, Issue.1
, pp. 12-37
-
-
Parasuraman, A.1
Zeithaml, V.A.2
Berry, L.L.3
-
24
-
-
0038265087
-
"Types and Levels of Involvement and Brand Attitude Formation"
-
in Richard P. Bagozzi and Alice M. Tybout, eds., Ann Arbor: ACR
-
Park, C. Whan, and Mark S. Young (1983), "Types and Levels of Involvement and Brand Attitude Formation," in Advances in Consumer Research, vol. 10, Richard P. Bagozzi and Alice M. Tybout, eds., Ann Arbor: ACR, 320-324.
-
(1983)
Advances in Consumer Research
, vol.10
, pp. 320-324
-
-
Park, C.W.1
Young, M.S.2
-
25
-
-
0001918023
-
"Consumer Response to Television Commercials: The Impact of Involvement and Background Music on Brand Attitude Formation"
-
(February)
-
Park, C. Whan, and Mark S. Young (1986), "Consumer Response to Television Commercials: The Impact of Involvement and Background Music on Brand Attitude Formation," Journal of Marketing Research, 23 (February), 11-24.
-
(1986)
Journal of Marketing Research
, vol.23
, pp. 11-24
-
-
Park, C.W.1
Young, M.S.2
-
26
-
-
0000428577
-
"Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involvement"
-
(September)
-
Petty, Richard E., John T. Cacioppo, and David Schumann (1983), "Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involvement," Journal of Consumer Research, 10 (September), 135-146.
-
(1983)
Journal of Consumer Research
, vol.10
, pp. 135-146
-
-
Petty, R.E.1
Cacioppo, J.T.2
Schumann, D.3
-
27
-
-
84965561081
-
"Involvement, Attention, and Perceptions of Message Relevance in the Response to Persuasive Appeals"
-
(October)
-
Roser, Connie (1990), "Involvement, Attention, and Perceptions of Message Relevance in the Response to Persuasive Appeals," Communication Research, 17, 5 (October), 571-600.
-
(1990)
Communication Research
, vol.17
, Issue.5
, pp. 571-600
-
-
Roser, C.1
-
28
-
-
0031287436
-
"Consumer Satisfaction with Health-Care Services: The Influence of Involvement"
-
(May)
-
Shaffer, Teri Root, and Daniel L. Sherrell (1997), "Consumer Satisfaction with Health-Care Services: The Influence of Involvement," Psychology and Marketing, 14, 3 (May), 261-286.
-
(1997)
Psychology and Marketing
, vol.14
, Issue.3
, pp. 261-286
-
-
Shaffer, T.R.1
Sherrell, D.L.2
-
29
-
-
38249019834
-
"The Role of Attitude Objects in Attitude Functions"
-
(March)
-
Shavitt, Sharon (1990), "The Role of Attitude Objects in Attitude Functions," Journal of Experimental Social Psychology, 26 (March), 124-148.
-
(1990)
Journal of Experimental Social Psychology
, vol.26
, pp. 124-148
-
-
Shavitt, S.1
-
30
-
-
0010875197
-
"Evidence for Predicting the Effectiveness of Value Expressive Versus Utilitarian Appeals: A Reply to Johar and Sirgy"
-
Shavitt, Sharon (1992), "Evidence for Predicting the Effectiveness of Value Expressive Versus Utilitarian Appeals: A Reply to Johar and Sirgy," Journal of Advertising, 21 (2), 47-51.
-
(1992)
Journal of Advertising
, vol.21
, Issue.2
, pp. 47-51
-
-
Shavitt, S.1
-
31
-
-
0003434723
-
-
5th ed., Upper Saddle River, NJ: Prentice Hall
-
Solomon, Michael R. (2002), Consumer Behavior, 5th ed., Upper Saddle River, NJ: Prentice Hall.
-
(2002)
Consumer Behavior
-
-
Solomon, M.R.1
-
32
-
-
84996533212
-
"Tangibility in Services Advertising: An Investigation of Verbal Versus Visual Cues"
-
(Fall)
-
Stafford, Marla Royne (1996), "Tangibility in Services Advertising: An Investigation of Verbal Versus Visual Cues," Journal of Advertising, 25 (Fall), 13-28.
-
(1996)
Journal of Advertising
, vol.25
, pp. 13-28
-
-
Stafford, M.R.1
-
33
-
-
0007083364
-
"Measuring Service Involvement: A Preliminary Assessment"
-
in Barbara B. Stern and George M. Zinkhan, eds., Chicago: American Marketing Association
-
Stafford, Marla Royne, and Ellen Day (1995a), "Measuring Service Involvement: A Preliminary Assessment," in Enhancing Knowledge Development in Marketing, Barbara B. Stern and George M. Zinkhan, eds., Chicago: American Marketing Association, 75-80.
-
(1995)
Enhancing Knowledge Development in Marketing
, pp. 75-80
-
-
Stafford, M.R.1
Day, E.2
-
34
-
-
84952729190
-
"Retail Services Advertising: The Effects of Appeal, Medium and Service"
-
(Spring)
-
Stafford, Marla Royne, and Ellen Day (1995b), "Retail Services Advertising: The Effects of Appeal, Medium and Service," Journal of Advertising, 24 (Spring), 57-72.
-
(1995)
Journal of Advertising
, vol.24
, pp. 57-72
-
-
Stafford, M.R.1
Day, E.2
-
35
-
-
84990366451
-
"Consumer Involvement in Relationship Marketing of Services"
-
Varki, Sajeev, and Shirley Wong (2003), "Consumer Involvement in Relationship Marketing of Services," Journal of Service Research, 6 (1), 83-91.
-
(2003)
Journal of Service Research
, vol.6
, Issue.1
, pp. 83-91
-
-
Varki, S.1
Wong, S.2
-
36
-
-
0000544724
-
"Measuring the Involvement Construct"
-
(December)
-
Zaichkowsky, Judith Lynne (1985), "Measuring the Involvement Construct," Journal of Consumer Research, 12 (December), 341-352.
-
(1985)
Journal of Consumer Research
, vol.12
, pp. 341-352
-
-
Zaichkowsky, J.L.1
-
37
-
-
84952751873
-
"The Personal Involvement Inventory: Reduction, Revision and Application to Advertising"
-
(December)
-
Zaichkowsky, Judith Lynne (1994), "The Personal Involvement Inventory: Reduction, Revision and Application to Advertising," Journal of Advertising, 23 (December), 49-70.
-
(1994)
Journal of Advertising
, vol.23
, pp. 49-70
-
-
Zaichkowsky, J.L.1
|