메뉴 건너뛰기




Volumn 27, Issue 7, 2011, Pages 634-669

Templates for cross-cultural and culturally specific usability testing: Results from field studies and ethnographic interviewing in three countries

Author keywords

[No Author keywords available]

Indexed keywords


EID: 79956290921     PISSN: 10447318     EISSN: 15327590     Source Type: Journal    
DOI: 10.1080/10447318.2011.555303     Document Type: Article
Times cited : (24)

References (65)
  • 1
    • 0032850731 scopus 로고    scopus 로고
    • Participant recruitment for qualitative research: A sitebased approach to community research in complex societies
    • Arcury, T. A, & Quandt, S. A. (1999). Participant recruitment for qualitative research: A sitebased approach to community research in complex societies. Human Organization, 58, 128-133.
    • (1999) Human Organization , vol.58 , pp. 128-133
    • Arcury, T.A.1    Quandt, S.A.2
  • 2
    • 77953890254 scopus 로고    scopus 로고
    • Personality preferences in graphical interface design
    • Aarhus, Denmark: ACM
    • Arvid, K. (2002). Personality preferences in graphical interface design. In NordiChi 2002 (pp. 217-218). Aarhus, Denmark: ACM.
    • (2002) NordiChi 2002 , pp. 217-218
    • Arvid, K.1
  • 4
    • 80052067352 scopus 로고    scopus 로고
    • From mice to men-24 years of evaluation in CHI
    • Retrieved from
    • Barkhuus, L., & Rode, J. (2007). From mice to men-24 years of evaluation in CHI. In CHI 2007 (Alt-CHI). Retrieved from http://www.itu.dk/~barkhuus/barkhuus-altchi.pdf
    • (2007) In CHI 2007 (Alt-CHI)
    • Barkhuus, L.1    Rode, J.2
  • 8
    • 0002020833 scopus 로고    scopus 로고
    • SUS-A quick and dirty usability scale
    • In P. W. Jordan, B. Thomas, B. A. Weerdmeester & A. L. McClelland (Eds.), London: Taylor and Francis
    • Brooke, J. (1996). SUS-A quick and dirty usability scale. In P. W. Jordan, B. Thomas, B. A. Weerdmeester & A. L. McClelland (Eds.), Usability Evaluation in Industry. London: Taylor and Francis.
    • (1996) Usability Evaluation in Industry
    • Brooke, J.1
  • 9
    • 0029203987 scopus 로고
    • From our past to our future: User interfaces over the lifespan (panel session)
    • Denver, CO: ACM
    • Brouwer-Janse, M. D. (1995). From our past to our future: User interfaces over the lifespan (panel session). In CHI 1995 (pp. 187-188). Denver, CO: ACM.
    • (1995) CHI 1995 , pp. 187-188
    • Brouwer-Janse, M.D.1
  • 10
    • 58149466434 scopus 로고    scopus 로고
    • Comparing usability problem identification and description by practitioners and students
    • Baltimore, MD: Human Factors and Ergonomics Society
    • Capra, M. G. (2007). Comparing usability problem identification and description by practitioners and students. In Human Factors and Ergonomics Society AnnualMeeting 51 (Vol. 51, pp. 474-478). Baltimore, MD: Human Factors and Ergonomics Society.
    • (2007) Human Factors and Ergonomics Society AnnualMeeting 51 , vol.51 , pp. 474-478
    • Capra, M.G.1
  • 11
    • 33746084507 scopus 로고    scopus 로고
    • Culturability in mobile data services: A qualitative study of the relationship between cultural characteristics and user-experience attributes
    • Choi, B., Lee, I., & Kim, J. (2006). Culturability in mobile data services: A qualitative study of the relationship between cultural characteristics and user-experience attributes. International Journal of Human-Computer Interaction, 20, 171-203.
    • (2006) International Journal of Human-Computer Interaction , vol.20 , pp. 171-203
    • Choi, B.1    Lee, I.2    Kim, J.3
  • 12
    • 6344288831 scopus 로고    scopus 로고
    • Four approaches to user modelling-A qualitative research interview study of HCI professionals' practice
    • Clemmensen, T. (2004). Four approaches to user modelling-A qualitative research interview study of HCI professionals' practice. Interacting with Computers, 16, 799-829.
    • (2004) Interacting with Computers , vol.16 , pp. 799-829
    • Clemmensen, T.1
  • 13
    • 38149103888 scopus 로고    scopus 로고
    • Community knowledge in an emerging online professional community: The case of Sigchi.dk
    • Clemmensen, T. (2005). Community knowledge in an emerging online professional community: The case of Sigchi.dk. Knowledge and Process Management, 11(2), 1-10.
    • (2005) Knowledge and Process Management , vol.11 , Issue.2 , pp. 1-10
    • Clemmensen, T.1
  • 15
    • 38149061238 scopus 로고    scopus 로고
    • The Cultural Usability (CULTUSAB) Project: Studies of cultural models in psychological usability evaluation methods
    • In N. Aykin (Ed.), Beijing, China: Springer Berlin/Heidelberg
    • Clemmensen, T., & Plocher, T. (2007). The Cultural Usability (CULTUSAB) Project: Studies of cultural models in psychological usability evaluation methods. In N. Aykin (Ed.), Usability and internationalization. HCI and culture (Vol. 4559, pp. 274-280). Beijing, China: Springer Berlin/Heidelberg.
    • (2007) Usability and Internationalization. HCI and Culture , vol.4559 , pp. 274-280
    • Clemmensen, T.1    Plocher, T.2
  • 16
    • 84876694478 scopus 로고    scopus 로고
    • CHI 2003 Feature: Testing. 1 2 3 4 5. Testing
    • Retrieved from
    • Constantine, L. (2003). CHI 2003 Feature: Testing. 1 2 3 4 5. Testing. In CHI 2003. Retrieved from http://usabilitynews.com/news/article1058.asp
    • (2003) In CHI 2003
    • Constantine, L.1
  • 17
    • 33750921076 scopus 로고    scopus 로고
    • Interaction, usability and aesthetics: What influences users' preferences?
    • University Park, PA: ACM
    • De Angeli, A., Sutcliffe, A., & Hartmann, J. (2006). Interaction, usability and aesthetics: What influences users' preferences? DIS 2006 (pp. 271-280). University Park, PA: ACM
    • (2006) DIS 2006 , pp. 271-280
    • de Angeli, A.1    Sutcliffe, A.2    Hartmann, J.3
  • 18
    • 0042056238 scopus 로고    scopus 로고
    • A day in the life. Studying context across cultures
    • In E. del Galdo, & J. Nielsen (Eds.), New York, NY: Wiley
    • Dray, S., & Mrazek, D. (1996). A day in the life. Studying context across cultures. In E. del Galdo, & J. Nielsen (Eds.), International user interfaces (pp. 242-256). New York, NY: Wiley.
    • (1996) International User Interfaces , pp. 242-256
    • Dray, S.1    Mrazek, D.2
  • 19
    • 0038101006 scopus 로고    scopus 로고
    • How to study thinking in everyday life: Contrasting think-aloud protocols with descriptions and explanations of thinking
    • Ericsson, K. A. (1998). How to study thinking in everyday life: Contrasting think-aloud protocols with descriptions and explanations of thinking. Mind, Culture, & Activity, 5, 178-186.
    • (1998) Mind, Culture, & Activity , vol.5 , pp. 178-186
    • Ericsson, K.A.1
  • 21
    • 70350599967 scopus 로고    scopus 로고
    • Considering cost in usability evaluation of mobile applications: Who, where and when
    • New York, NY: Springer
    • Fiotakis, G., Raptis, D., & Avouris, N. (2009). Considering cost in usability evaluation of mobile applications: Who, where and when. In Interact 2009 (pp. 231-234). New York, NY: Springer.
    • (2009) Interact 2009 , pp. 231-234
    • Fiotakis, G.1    Raptis, D.2    Avouris, N.3
  • 22
    • 84864034311 scopus 로고    scopus 로고
    • Researching culture and usability-A conceptual model of usability
    • Ford, G., & Kotze, P. (2005). Researching culture and usability-A conceptual model of usability. People and Computers, 19, 317-333.
    • (2005) People and Computers , vol.19 , pp. 317-333
    • Ford, G.1    Kotze, P.2
  • 23
    • 84892447467 scopus 로고    scopus 로고
    • Nonuniversal usability? A survey of how usability is understood by Chinese and Danish Users
    • In U. Boston (Ed.), New York, NY: ACM
    • Frandsen-Thorlacius, O., Hornbæk, K., Hertzum, M., & Clemmensen, T. (2009). Nonuniversal usability? A survey of how usability is understood by Chinese and Danish Users. In U. Boston (Ed.), CHI 2009 (pp. 41-50). New York, NY: ACM.
    • (2009) CHI , vol.2009 , pp. 41-50
    • Frandsen-Thorlacius, O.1    Hornbæk, K.2    Hertzum, M.3    Clemmensen, T.4
  • 24
    • 12944255723 scopus 로고    scopus 로고
    • Functional fixedness in a technologically sparse culture
    • German, T. P., & Barrett, H. C. (2006). Functional fixedness in a technologically sparse culture. Psychological Science, 16(1), 1-5.
    • (2006) Psychological Science , vol.16 , Issue.1 , pp. 1-5
    • German, T.P.1    Barrett, H.C.2
  • 26
    • 0032310074 scopus 로고    scopus 로고
    • Damaged merchandise? A review of experiments that compare usability evaluation methods
    • Gray, W. D., & Salzman, M. C. (1998). Damaged merchandise? A review of experiments that compare usability evaluation methods. Human-Computer Interaction, 13, 203-261.
    • (1998) Human-Computer Interaction , vol.13 , pp. 203-261
    • Gray, W.D.1    Salzman, M.C.2
  • 27
    • 77952968258 scopus 로고    scopus 로고
    • Making a difference - A survey of the usability profession in Sweden
    • Tampere, Finland: ACM
    • Gulliksen, J., Boivie, I., Persson, J., Hektor, A., & Herulf, L. (2004). Making a difference - A survey of the usability profession in Sweden. In NordiChi 2004 (pp. 207-215). Tampere, Finland: ACM.
    • (2004) NordiChi 2004 , pp. 207-215
    • Gulliksen, J.1    Boivie, I.2    Persson, J.3    Hektor, A.4    Herulf, L.5
  • 28
    • 10244243855 scopus 로고    scopus 로고
    • Cultural differences and usability evaluation: Individualistic and collectivistic participants compared
    • Hall, M., De Jong, M., & Steehouder, M. (2004). Cultural differences and usability evaluation: Individualistic and collectivistic participants compared. Technical Communication, 51, 489.
    • (2004) Technical Communication , vol.51 , pp. 489
    • Hall, M.1    de Jong, M.2    Steehouder, M.3
  • 30
    • 84980527721 scopus 로고    scopus 로고
    • Towards effective usability evaluation in Asia: Cross-cultural differences
    • Sydney, Australia.Washington D.C.: IEEE Computer Society
    • Herman, L. (1996). Towards effective usability evaluation in Asia: Cross-cultural differences. In Proceedings of the 6th Australian Conference on Computer-Human Interaction (OZCHI'96) (pp. 135-136). Sydney, Australia.Washington D.C.: IEEE Computer Society.
    • (1996) Proceedings of the 6th Australian Conference on Computer-Human Interaction (OZCHI'96) , pp. 135-136
    • Herman, L.1
  • 34
    • 1242344832 scopus 로고    scopus 로고
    • A dynamic constructivist approach to culture: Lessons learned from personality psychology
    • Hong, Y.-Y., & Mallorie, L.M. (2004). A dynamic constructivist approach to culture: Lessons learned from personality psychology. Journal of Research in Personality, 38, 59-67.
    • (2004) Journal of Research in Personality , vol.38 , pp. 59-67
    • Hong, Y.-Y.1
  • 38
    • 35048877939 scopus 로고    scopus 로고
    • Is it worth the hassle? Exploring the added value of evaluating the usability of context-aware mobile systems in the field
    • Berlin, Germany: Springer
    • Kjeldskov, J., Skov, M. B., Als, B. S., & Hoegh, R. T. (2004). Is it worth the hassle? Exploring the added value of evaluating the usability of context-aware mobile systems in the field. In Mobile Human-Computer Interaction-Mobilehci 2004, Proceedings (Vol. 3160, pp. 61-73). Berlin, Germany: Springer.
    • (2004) Mobile Human-Computer Interaction-Mobilehci 2004, Proceedings , vol.3160 , pp. 61-73
    • Kjeldskov, J.1    Skov, M.B.2    Als, B.S.3    Hoegh, R.T.4
  • 39
    • 4544326494 scopus 로고    scopus 로고
    • Analysis of combinatorial user effects in international usability tests
    • Vienna, Austria: ACM
    • Law, E. L.-C., & Hvannberg, E. T. (2004). Analysis of combinatorial user effects in international usability tests. In CHI 2004 (pp. 9-16). Vienna, Austria: ACM.
    • (2004) CHI 2004 , pp. 9-16
    • Law E., L.-C.1    Hvannberg, E.T.2
  • 40
    • 35348926976 scopus 로고    scopus 로고
    • Usability testing:What have we overlooked?
    • San Jose, CA: ACM
    • Lindgaard, G., & Chattratichart, J. (2007). Usability testing:What have we overlooked? CHI 2007 (pp. 1415-1424). San Jose, CA: ACM.
    • (2007) CHI 2007 , pp. 1415-1424
    • Lindgaard, G.1    Chattratichart, J.2
  • 41
    • 59849119085 scopus 로고    scopus 로고
    • Effect of evaluators' cognitive style on heuristic evaluation: Field dependent and field independent evaluators
    • Ling, C., & Salvendy, G. (2009). Effect of evaluators' cognitive style on heuristic evaluation: Field dependent and field independent evaluators. International Journal of Human-Computer Studies, 67, 382-393.
    • (2009) International Journal of Human-Computer Studies , vol.67 , pp. 382-393
    • Ling, C.1    Salvendy, G.2
  • 42
    • 33751258723 scopus 로고    scopus 로고
    • Culture: Wanted? Alive or dead
    • Marcus, A. (2006). Culture: Wanted? Alive or dead. Journal of Usability Studies, 1(2), 62-63.
    • (2006) Journal of Usability Studies , vol.1 , Issue.2 , pp. 62-63
    • Marcus, A.1
  • 43
    • 0002930032 scopus 로고    scopus 로고
    • Crosscurrents: Cultural dimensions and globalweb userinterface design
    • Marcus, A., & Gould, E.W. (2000). Crosscurrents: Cultural dimensions and globalweb userinterface design. Interactions, 7(4), 32-46.
    • (2000) Interactions , vol.7 , Issue.4 , pp. 32-46
    • Marcus, A.1    Gould, E.W.2
  • 44
    • 38149011159 scopus 로고    scopus 로고
    • Cost-justifying usability engineering for cross-cultural user interface design
    • In N. Aykin (Ed.), Mahwah, NJ: Erlbaum
    • Mayhew, D. J., & Bias, R. G. (2005). Cost-justifying usability engineering for cross-cultural user interface design. In N. Aykin (Ed.), Usability and internationalization of information technology (pp. 213-252). Mahwah, NJ: Erlbaum.
    • (2005) Usability and Internationalization of Information Technology , pp. 213-252
    • Mayhew, D.J.1    Bias, R.G.2
  • 46
    • 85047681924 scopus 로고    scopus 로고
    • Culture and systems of thought: Holistic versus analytic cognition
    • Nisbett, R. E., Peng, K. P., Choi, I., & Norenzayan, A. (2001). Culture and systems of thought: Holistic versus analytic cognition. Psychological Review, 108, 291-310.
    • (2001) Psychological Review , vol.108 , pp. 291-310
    • Nisbett, R.E.1    Peng, K.P.2    Choi, I.3    Norenzayan, A.4
  • 48
    • 57549090076 scopus 로고    scopus 로고
    • Evaluating usability: Using models of argumentation to improve persuasiveness of usability feedback
    • Cape Town, South Africa: ACM
    • Nørgaard, M., & Høegh, R. T. (2008). Evaluating usability: using models of argumentation to improve persuasiveness of usability feedback. In DIS 2008 (pp. 212-221). Cape Town, South Africa: ACM.
    • (2008) DIS 2008 , pp. 212-221
    • Nørgaard, M.1    Høegh, R.T.2
  • 50
  • 51
    • 57049124898 scopus 로고    scopus 로고
    • From personal to cultural computing: How to assess a cultural experience
    • 9. Juni 2006, Applied University Vorarlberg, Dornbirn, Austria: Pabst Science
    • Rauterberg, M. (2006). From personal to cultural computing: How to assess a cultural experience. In Proceedings of the 4th Usability Day (9. Juni 2006). Applied University Vorarlberg, Dornbirn, Austria: Pabst Science.
    • (2006) Proceedings of the 4th Usability Day
    • Rauterberg, M.1
  • 52
    • 0032131472 scopus 로고    scopus 로고
    • Computer usage patterns of university faculty members across the life span
    • Rousseau, G. K., & Rogers, W. A. (1998). Computer usage patterns of university faculty members across the life span. Computers in Human Behavior, 14, 417-428.
    • (1998) Computers in Human Behavior , vol.14 , pp. 417-428
    • Rousseau, G.K.1    Rogers, W.A.2
  • 53
    • 70049115205 scopus 로고    scopus 로고
    • A Field Study of the Relationship and Communication Between Chinese Evaluators and Users In Thinking Aloud Usability Tests
    • Lund, Sweden: ACM
    • Shi, Q. (2008). A field study of the relationship and communication between Chinese evaluators and users in thinking aloud usability tests NordiChi 2008 (pp. 344-352). Lund, Sweden: ACM.
    • (2008) NordiChi 2008 , pp. 344-352
    • Shi, Q.1
  • 55
    • 0942289512 scopus 로고    scopus 로고
    • Global human-computer systems: Cultural determinants of usability
    • Editorial
    • Smith, A., & Yetim, F. (2004). Global human-computer systems: Cultural determinants of usability. Editorial. Interacting with Computers, 16(1), 1-5
    • (2004) Interacting with Computers , vol.16 , Issue.1 , pp. 1-5
    • Smith, A.1    Yetim, F.2
  • 58
    • 38149016077 scopus 로고    scopus 로고
    • Language issues in cross cultural usability testing: A pilot study in China
    • In N. Aykin (Ed.), Beijing, China: Springer Berlin/Heidelberg
    • Sun, X., & Shi, Q. (2007). Language issues in cross cultural usability testing: a pilot study in China. In N. Aykin (Ed.), Usability and internationalization. Global and local user interfaces (Vol. 4560, pp. 274-284). Beijing, China: Springer Berlin/Heidelberg.
    • (2007) Usability and Internationalization. Global and Local User Interfaces , vol.4560 , pp. 274-284
    • Sun, X.1    Shi, Q.2
  • 59
    • 0001900123 scopus 로고
    • Statistically nonrepresentative stratified sampling: A sampling technique for qualitative studies
    • Trost, J. E. (1986). Statistically nonrepresentative stratified sampling: A sampling technique for qualitative studies. Qualitative Sociology, 9(1), 54-57.
    • (1986) Qualitative Sociology , vol.9 , Issue.1 , pp. 54-57
    • Trost, J.E.1
  • 60
    • 35148819725 scopus 로고    scopus 로고
    • Culture and usability evaluation: The effects of culture in structured interviews
    • Vatrapu, R., & Pérez-Quiñones, M. A. (2006). Culture and usability evaluation: The effects of culture in structured interviews. Journal of Usability Studies, 1, 156-170.
    • (2006) Journal of Usability Studies , vol.1 , pp. 156-170
    • Vatrapu, R.1    Pérez-Quiñones, M.A.2
  • 63
    • 76649103846 scopus 로고    scopus 로고
    • Influence of cultural background on non-verbal communication in a usability testing situation
    • Yammiyavar, P., Clemmensen, T., & Kumar, J. (2008). Influence of cultural background on non-verbal communication in a usability testing situation. International Journal of Design, 2(2), 31-40.
    • (2008) International Journal of Design , vol.2 , Issue.2 , pp. 31-40
    • Yammiyavar, P.1    Clemmensen, T.2    Kumar, J.3
  • 64
    • 85142363336 scopus 로고    scopus 로고
    • Cultural effects in usability assessment
    • Los Angeles, CA: ACM
    • Yeo, A. W. (1998). Cultural effects in usability assessment. In CHI 1998 (pp. 74-75). Los Angeles, CA: ACM.
    • (1998) CHI 1998 , pp. 74-75
    • Yeo, A.W.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.