Making a difference - A survey of the usability profession in Sweden

ACM International Conference Proceeding Series

Volumn 82, Issue , 2004, Pages 207-215

  Gulliksen, Jan ^a   Boivie, Inger ^a   Persson, Jenny ^a   Hektor, Anders ^a   Herulf, Lena ^a  

^a UPPSALA UNIVERSITY   (Sweden)

Author keywords

Development processes; Software development; UCD methods; Usability; Usability professionals

Indexed keywords

DEVELOPMENT PROCESS; KEY SUCCESS FACTORS; LOW PRIORITIES; MANAGEMENT SUPPORT; SOFTWARE DEVELOPMENT; SOFTWARE DEVELOPMENT PROCESS; USER INVOLVEMENT;

COMPUTER SOFTWARE; HUMAN COMPUTER INTERACTION; KNOWLEDGE MANAGEMENT; MANAGEMENT SCIENCE; PROJECT MANAGEMENT; SOFTWARE DESIGN; SURVEYS;

USABILITY ENGINEERING;

EID: 77952968258     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1028014.1028046     Document Type: Conference Paper

References (21)

1. Berndtsson, J. & Ottersten, I. (2002) Användbarhet i praktiken. (Usability in practice). Available in Swedish Studentlitteratur, Lund.
2. Beyer, H. and Holtzblatt, K. Contextual Design - Defining Customer-Centered Systems. Morgan Kaufmann Publishers, Inc. San Fransisco, California, the US,1998
3. Bødker, S. (1991). Through the Interface: A Human Activity Approach to User Interface Design. New Jersey: Lawrence Erlbaum Associates, Publishers
4. Bødker, S., Ehn P. Sjögren, D., & Sundblad, Y. Cooperative Design - perspectives on 20 years with "the Scandinavian IT Design Model. Proc. of NordiCHI 2000.
5. Carlshamre, P. and Rantzer, M. (2001). Dissemination of Usability: Failure of a Success Story. Interactions, January + February, 2001. 31-41.
6. Clegg, C., Axtell, C., Damodaran, L., Farbey, B., Hull, R., Lloyd-Jones, R., Nicholls, J., Sell, R., & Tomlinson, C. Information technology: a study of performance and the role of human and organizational factors. Ergonomics, 40, 9. 851-871
7. Cockton, G., & Woolrych, A. Business: Sale must end: should discount methods be cleared off HCI's shelves? Interactions, 9,5 (2002), 13-18.
8. Cooper, A. The Inmates are Running the Asylum. SAMS, Indianapolis, Indiana, the US, 1999.
9. Eason, K.. Understanding the Organisational Ramifications of Implementing Information Technology Systems, in Helander, M. Landauer, T.K. Prabhu, P. Handbook of Human-Computer Interaction, Second revision, Ch 61; pp 1475-1494; Elsevier Science B.V., Amsterdam, the Netherlands. 1997
10. Ehn, P. (1988). Work-Oriented Design of Computer Artifacts. Stockholm: Arbetslivscentrum
11. Greenbaum, J. & Kyng, M. (eds.) (1991). Design at Work: Cooperative Design of Computer Systems. Hillsdale, NJ, Lawrence Erlbaum Associates.
12. Gulliksen J. & Göransson B. (2002) Användarcentrerad systemdesign. (User centered systems design) Available in Swedish. Studentlitteratur, Lund.
13. Gunther, R., Janis, J., and Butler, S. The UCD Decision Matrix: How, When, and Where to Sell User-Centered Design into the Development Cycle, http://www.ovostudios.com/upa2001/, (accessed on January 27, 2004)
14. Katzeff, C., and Svärd, P.O. In search of Key Factors for Usability Maturity. Proc. of HCI '96.
15. Molich, R., Ede,, M.R., Kaasgaard, K., & and Karyukin, B. Comparative usability evaluation, Behaviour & Information Technology, 23,1 January-February 2004, 65-74
16. Nielsen, J & Mack, R.L. Usability Inspection Methods. John Wiley & Sons, Inc, New York, USA. 1994
17. Rauch, T., and Wilson, T. UPA and CHI Surveys on Usability Processes. SIGCHI Bulletin 27,3 (1995), 23-25.
18. Rosenbaum, S., Rohn, J.A., and Humburg, J. A Toolkit for Strategic Usability: Results from Workshops, Panels, and Surveys. Proc. of CHI 2000, 337-344.
19. Thimbleby, H., Blandford, A., Cairns, P., Curzon, P. & Jones, M. User Interface Design as Systems Design. Proc. of HCI 2002.
20. Web Accessibility Initiative (WAI). http://www.w3.org/WAI/
21. Vredenburg, K., Mao, J., Smith, P.W., and Carey, T. A survey of user-centered design practice. Proc. CHI 2002, CHI Letters 4(1), 471-478.