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Volumn 35, Issue 2, 2011, Pages 443-464

Managing crises through organisational development: A conceptual framework

Author keywords

Configurations; Crisis management; Organisational development (OD); Resilience

Indexed keywords

CONCEPTUAL FRAMEWORK; CRISIS MANAGEMENT; DISASTER MANAGEMENT; HUMAN RESOURCE;

EID: 79951626886     PISSN: 03613666     EISSN: 14677717     Source Type: Journal    
DOI: 10.1111/j.1467-7717.2010.01223.x     Document Type: Article
Times cited : (27)

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